Referral Candy & Affiliate

March 19, 2019

Their customer service is great! Tippy patiently walked me through all of the steps to fully optimize the app for our store. I would give Tippy 10 stars if I could.

March 19, 2019

Having a live chat with operators online all the time is great. DEREK was really helpful!

March 14, 2019

I signed up for the free trial, and thought it was very easy to use and was able to get it up and running so quickly. I had some questions and Jon got in contact with me so quickly and has continued as I have had further questions. It has been a great customer service experience.

March 13, 2019

Easy to use and customer service are quick and helpful. I needed help integrating a popup and it was done within a day!

March 13, 2019

I just signed up for referral candy yesterday. I had a few questions and heard from Tippy at Referral Candy right away. We did a call to resolve the issues and he provided some additional tips. I'm excited to get the program launched.

March 12, 2019

Tippy was very nice and informative. He went over everything with me to make sure I was utilizing all the tools of Referral Candy. I would highly recommend anyone that wants a program like this to check them out!

June 3, 2019

I use this app to increase sales and I love it! I love Jon from customer service as well. He's super helpful. Referral Candy is easy to use and very affordable for a small business so I'd definitely recommend.

March 8, 2019

Derek did a really great job of helping me catch up on the relationship between this app and my company. He was very kind and helpful on the phone and provided me all the resources I needed.

March 7, 2019

Fantastic service provided by Jon. In the world of e-commerce it can be difficult to get timely support from software and apps. Jon, on the other hand, had our request resolved in under 15 minutes! Thanks again!

March 6, 2019

we are just getting started with referral Candy, so I am not sure how we like the functionality yet, but the support has been first rate. Derek was happy to get on a screen share with me to walk me through the basic setup and help us get it launched. very helpful and quick to respond.

March 6, 2019

So far the app seems to fit my need. Got Derek to help me tweek it at the beginning. In the early stage at the moment, but so far so good

March 5, 2019

Excellent customer service! Really enjoyed getting this account set up with their team. Excited to see what the results are!

March 4, 2019

So far so good! The app is simple and the support has been great. Tomas K from Referral Candy has been helpful throughout the set up process, and has offered detailed advice the whole way through.

April 26, 2019

Their Customer Service team is very helpful team via chat and easily reached by phone as well. Good out of the box solution for a referral platform.

Feb. 28, 2019

I think the app is great if you want an easy way to engage your customers to recommend you to friends& Family. However, we had some problems to translate everything to German and adapt the design. For this issue, Derek from the customer service was a great help

Feb. 27, 2019

Great customer service from Tippy! Fast to respond to my questions and then even called to follow up to make sure everything was running smoothly. 4* because we are just starting to use the app.

Feb. 27, 2019

This company has GREAT customer service, which is important because you really don't want to be left in the dark when it comes to something as important as a customer referral program. Our support person, Tippy, is super dedicated, he responds within 1-3 minutes normally (which is fantastic), he even met with me via Google Meet during his lunch break to go over the settings on our page. Could not be happier with their performance so far. We will update this review as we get more acquainted with the company, but so far they're excellent.

Feb. 26, 2019

I just set it up and had a load of questions. Derek was patient over the chat and guided me through everything. Excellent customer support.

Feb. 24, 2019

Tomas was very helpful throughout the whole process of New Beginnings launching Referral Candy. He was very efficient and always punctual in replying to our emails offering his help. He always went above and beyond to assist and give us the knowledge we required for the programme to go live. Thanks Sophie & Amanda

April 3, 2023

We just migrated our Referral Candy program over to Shopify from another platform and Derek was incredibly helpful throughout the whole process. He literally made it seamless for us, and was always quick to reply if we had any questions along the way. Would definitely recommend! Update: We've been using RC for several years on auto-pilot but I wanted to make better use of it so I wrote in for help. Katherine was AMAZING! She went above and beyond, was quick to reply, and offered valuable solutions to help me with my next steps.