Referral Candy & Affiliate

I just set it up and had a load of questions. Derek was patient over the chat and guided me through everything. Excellent customer support.

Tomas was very helpful throughout the whole process of New Beginnings launching Referral Candy. He was very efficient and always punctual in replying to our emails offering his help. He always went above and beyond to assist and give us the knowledge we required for the programme to go live. Thanks Sophie & Amanda

We just migrated our Referral Candy program over to Shopify from another platform and Derek was incredibly helpful throughout the whole process. He literally made it seamless for us, and was always quick to reply if we had any questions along the way. Would definitely recommend! Update: We've been using RC for several years on auto-pilot but I wanted to make better use of it so I wrote in for help. Katherine was AMAZING! She went above and beyond, was quick to reply, and offered valuable solutions to help me with my next steps.

The customer service for this app is amazing! They walked me through how to get better website placement for the app and create a call to action. Tippy in customer service also was very helpful in informing me how to get the best use of the app for my business!

We use referral candy for our refer a friend scheme, it's very easy to use and does what we need. Their customer support are very responsive and happy to help - particularly Benz and Tippy!

Great app! Tom from their customer success team was very helpful, guided me through the whole process step by step and cleared all my doubts.

Jon was super helpful when it came to setting up a duplicate account. We use Referral Candy on multiple sites and the support crew are always so helpful with my questions. Thanks guys!

Fantastic service! Everyone on the support team has been super helpful and responsive in getting things set up for me, especially Derek, Lorraine & Jon! I have many Shopify apps installed on my website and Referral Candy support has by far been the most responsive and helpful. The app is super easy to use and very intuitive! I will definitely recommend it! Thanks Referral Candy team!

Just installed and seems very powerful and easy to use. Good and helpful support as well. Quick and customizable.

We haven't launched yet, but so far the customer support we've received from Karen has been excellent.

Excellent, I was after an additional function and worked with one of the customer service reps (Ben) to make the app work for us the way we needed it to - thanks so much!

We are just starting to use this app so we are still learning. I emailed them for help and Jon answered right away. Excellent customer service! You can tell they really care :)

I used this app because my customers were already spreading out the world about my products so offering a referral program was logical to me. I tried other apps and none of them were PERFECTLY how I wanted. Well now with Referral Candy (and S loyalty combined). I have the perfect system in place. My customers love it and most important use it. It drives me a lot of business since I implemented it on my store.

They have wonderful customer support! Tomas helped me customize our app with quick and clear answers. I definitely recommend working with him!

Dwight was very friendly and answer all my questions. Haven't sign up (yet) with ReferralCandy but am leaning there after speaking with Dwight and reading through their referral marketing guides.

Derek Benito was super friendly and extremely helpful, he immediately understood the question and actually gave me additional tips! He holds his promises on got back to me super fast. Just Perfect! Thank you!

Derek in support was really helpful in walking us through the program. We use our referral program selectively which makes it manageable. Easy to use interface, and less time consuming than other referral platforms we have tried.

I had Tomas assisted me in investigating a referral code which will not activate upon application. He walked me through the possible causes and we found the root of the problem in one chat. Efficient customer service! Best of all, I learnt a little more about the Referral Program and it's functions. Thank you, Tomas :-)

I had some issues with the app's features at first, so my initial review wasn't good, but I chatted with Jon and he helped me get through the issues and made my experience much better. He was able to help me figure out the problems I was having and improve my experience.

It goes without saying that a referral program does make absolute sense! Referral Candy is perfectly simple to use for the end customer and that is why I chose it. Customer service is on spot, super helpful and guide you through the whole set up. Can only highly recommend the tool. Fantastic - thanks for the support Tippy!