All reviews

Rating Breakdown

  • 5
    90% (1,308 ratings)
  • 4
    8% (117 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 100% (1,447)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 11, 2019

The app is great, having been using for a long time, and their service are excellent especially Jon!!

Store

RELXNOW

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 6, 2019

We have been using referral candy for our brand, and we had some problems on editing some of our pages. Tomas helped me out today on my referral page edit! His reply was quick and simple. Thank you for your detailed help!

Using app

17 days

Total reviews

2

Average rating

3.0

5 / 5 Share

June 5, 2019

Tippy helped me out and he was amazing! We are looking forward to working with Tippy at Referral Candy.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2019

The app is easy to use and setup, providing great analytical tools to see how well your referral scheme is performing against industry averages. The support team is also very responsive and actively seeks to provide guidance - a special thank you to Jon for his ongoing support.

Store

BOXRAW

Using app

3 months

Total reviews

5

Average rating

5.0

4 / 5 Share

May 28, 2019

Derek answered all of our questions and helped us set up the app. The dashboard is also intuitive and easy to navigate.

Using app

8 days

Total reviews

1

Average rating

4.0

5 / 5 Share

May 23, 2019

Very good advice to improve our referral program. Benz was very clear and helpful. She gave us efficient insights.

Store

Tomojo

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 22, 2019

Great after sales service,it's a nice app,great support.apparently the minimum is 100 chars here, haha

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2019

Super stable app. Manages thousands of users with no problem. Great support too. Apparently the minimum is 100 chars here.

Using app

3 months

Total reviews

8

Average rating

2.8

5 / 5 Share

May 22, 2019

Tippy was extremely helpful in answering our questions and walking us through all the steps. He took the time to understand our business goals and then showed us everything Referral Candy has to offer. It was great!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2019

Tippy was a great help with the set up process of ReferralCandy. We are excited to see what ReferralCandy can do for our e-commerce business

Using app

1 day

Total reviews

14

Average rating

4.9

5 / 5 Share

May 15, 2019

I love the app and the extra support I got from Karen M. when I was having issues was a huge bonus!

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 4, 2019

Derek was a great help on multiple occasions and with his guideness, we resolved all our issues in no time at all! Thank you!

Using app

29 days

Total reviews

4

Average rating

5.0

4 / 5 Share

May 14, 2019

This app is great but is missing one thing, in my opinion, to be AWESOME. I wish Referral Candy would allow me to see the unique code that gets sent out to my customers. There have been times where customers would lose their email and require it to be sent out again. There is no option to send them another new one and void the old one or send them a copy of the code already sent to them. Hats off to TIPPY who has been here for my business time after time with quick and efficient solutions! He deserves 5 stars alone.

Using app

About 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

May 14, 2019

The app is pretty easy to use. Our ways of doing things are a bit complicated and the app was able to work with our ways to create a reward system for our customers referrals. Karen has been checking in once a month to make sure we are all good with our program and has been an asset to us in the past.

Using app

Almost 2 years

Total reviews

3

Average rating

4.3

5 / 5 Share

May 10, 2019

Thank you Karen for helping us solve our issue this morning within minutes of me reaching out to you! Great job!

Using app

About 1 year

Total reviews

10

Average rating

4.6

5 / 5 Share

Dec. 30, 2019

Good features and working well so far! Great customer support! Pretty easy to use! It would be better if it's more customizable. But overall it's a great app!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 3, 2019

Great customer service! The uploading of the customers lists is extremely slow but support was willing to do all the process for us.

Using app

17 days

Total reviews

7

Average rating

5.0

5 / 5 Share

May 1, 2019

Customer support was great. Jon did a good job at navigating and addressing all of my questions.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 30, 2019

Very good support and awesome app! Would highly recommend this to anyone who is trying to run a referral program.

Using app

5 days

Total reviews

7

Average rating

4.6

5 / 5 Share

April 29, 2019

I am currently using the 30 day trial and I couldn't be more pleased! The app is seamless, straightforward and very easy to implement the pop-up, design the email and share on social media. It's a must-have to reward engaged customers.

Using app

About 1 hour

Total reviews

3

Average rating

5.0