Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.9
feedback
2,179
chart
#869
All reviews
Rating Breakdown
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July 17, 2020
Jon from the support team is very helpful and responsive. One thing to note: If you use ReCharge and ReferralCandy together, and you have both one-time and subscription customers, the subscription customers who refer friends will not automatically get the discount applied to their subscription plan – they need to log into their account to manually add it, which is not ideal. Regardless, we're excited to grow our referral program with ReferralCandy!
July 17, 2020
Brand new to the app but so far so good. Jon really helped me get my first offer up and running. Thank you.
July 17, 2020
I'm new to this app and Jon was very helpful in getting me up to speed and understanding source of our traffic within minutes. He helped me figure out what would have likely taken me hours. Great support!
July 17, 2020
Just the best referral program app out there. Tried a few and I can say that his one is definitely worth its money!
July 16, 2020
Very happy with this app! Customer service is excellent, Karen was very helpful! I recommend this app highly!
July 16, 2020
The customer service I've received was really good. I was talking to Jon and he was super helpful. He was able to help me with all my queries. The app itself needs some work: 1. Please have an ENABLE/DISABLE program toggle. It is very inconvenient to send an email every time we need to disable a program. 2. There needs to be some way to test a program on a store so that a store owner can understand overall flow. If there was an enable/disable toggle, this would be very easy. 3. Some of the features are hard to get to and some settings aren't clearly explained (e.g the referral reward settings) 4. Having in app chat support would be helpful too. Overall CS and documentation is really good.
July 15, 2020
The customer service is top notch, I've had good experiences with several members. Tomas was very helpful on an issue I had. The app itself could use some product enhancements and UI/UX revamps... but the CS team is solid.
July 15, 2020
Very easy to set up, affordable pricing and great customer support. They also support both one-time purchases and subscription products, which was super helpful for us. Would recommend.
July 15, 2020
Good Experience! The customer support responded fast. Problem solved without any frustration. Great App and team.
July 15, 2020
A very good app and great customer service and help from Dwight to help us build our sales. Thanks Dwight!
July 15, 2020
Dwight was really helpful and the software looks great and easy to use. You get a free trial which is great! Highly recommend
July 14, 2020
One of the best apps from the store! The staff is very nice and helpful, answers within minutes. I give it a 5 star +!!
July 10, 2020
Really appreciated Jon's help just now in making sure my account was functional. Quick responses and definitive advice makes troubleshooting MUCH easier (and isn't always the standard with Shopify apps).
July 9, 2020
I'm testing this app as a customer referral program for our ReCharge recurring orders. Derek was super helpful in setting this up with me.
July 9, 2020
I'm trialling this app for a customer referral program, and an influencer affiliate program. I can't thank Derek enough for his help getting dual accounts set up so that I can do this. Not to mention his good gif game.
July 8, 2020
Dwight really helped me with all the setting up and the translation to German. The app is much better than it's competitors in options to customize.
July 8, 2020
Amazing customer service. Thanks to Dwight, my problem was solved in less than 5 minutes. Will keep trying out the app before purchasing. thanks a lot!
July 7, 2020
Amazing Service from Jon who worked alongside us while setting up the platform. Results are yet to come but still early stages of using the tool.
July 7, 2020
Derek was a huge help from beginning to end. We worked out details, new implementations and he went as far as helping with custom code. The app works great.
July 3, 2020
Amazing customer service!!! Everyone has gotten back to me so fast. Thank you Lorraine :)