All reviews

Rating Breakdown

  • 5
    90% (1,308 ratings)
  • 4
    8% (117 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 100% (1,447)
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5 / 5 Share

Sept. 25, 2019

Used to manage our refer and earn scheme, works well, would like to see more growth over the next 12 months. https://bada-bean.com

Using app

10 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 20, 2019

Great App! Even better Customer service. Had to do a migration to Shopify and Derek helped us and went above and beyond to make it a smooth. Thanks Referral candy!

Store

JerkFit

Using app

2 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 20, 2019

Derek was suuuuuuper helpful in getting us all setup and running smoothly. The app is pretty effortless, and offers a branded seamless referral program.

Using app

5 months

Total reviews

12

Average rating

4.1

5 / 5 Share

Sept. 19, 2019

Great app! Seamless setup. Developer mode allows for extra customization. Tippy is very helpful. Hope to soon get some referrals!

Store

holier

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 18, 2019

Very easy to set up. I had some doubts and Lorraine answered me by email. She has accompanied me in the first steps and she has been very quick and helpful.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2019

Derek is awesome. He walked me through everything I needed to get my app set up in my store... Truly appreciated that!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2019

Easy to use and my customers love the ability to refer their friends. I had a problem (my fault) with the way I set up the app and Tippy was very prompt and helpful in getting it sorted out for me. I'm looking forward to using the app to grow my shop now that I have it properly set up

Using app

8 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Feb. 6, 2020

Great app, and the support is just awesome. I had some problems with the billings and Bryan called me to sort it out. Never saw anything like that in any other app (and I use a lot of apps). Other great super customer service I received form them: Tippy started helping me out to integrate the Referral candy with Recharge, almost there... After one day Benz helped me for another 5 hours and finally it's all running like I wanted it too. Finally also Karen helped me with some issues I was getting when the campaign start running. Was a hard work, and the team was great figuring out how to proper integrate with recharge. Thank you Referral candy team!

Store

DWISS

Using app

8 months

Total reviews

9

Average rating

4.6

5 / 5 Share

Sept. 5, 2019

Referral Candy was super easy to set up and kick your referral program into high gear. I had a few troubleshooting questions and their customer service team was available at all hours of the day. Thanks again Derek and Tom!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 4, 2019

The support team for the app is fantastic, in particular, Derek who worked with our store through massive amounts of troubleshooting and assistance. While at times I felt distraught, Derek was extremely helpful and took on a role far above and beyond his position to make sure I had the help to solve the issue.

Store

ADAY

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 31, 2019

We've been using Referral Candy for over a year and couldn't be happier. Karen is the best account rep and always willing to help us solve any issues by going above and beyond!

Store

Blume

Using app

About 1 year

Total reviews

13

Average rating

5.0

5 / 5 Share

Aug. 30, 2019

My experience with Referral Candy was great. I had some question in regards how the program worked and they walked me thru the site step by step. Thank you

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 28, 2019

So far so good, helpful support stuff literally sitting there waiting to help set it up, cheers Dwight. Will report more once I get it going

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 27, 2019

Derek provided me with one-on-one walk through of the app, which highlighted all the great opportunities to increase sales and engagement. Great customer service and personalized walk-through.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2019

Derek, he's a superstar. Was able to help me swiftly resolve an issue, and his communication was quick and informative. Very pleased to know that not only is it a great app, but it has a great team behind it too.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2019

Derek was great in answering all of our setup and integration questions! We haven't used the app yet, but are eager to get started.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2019

Lorraine was very helpful in methodically answering my questions and clarifying any concerns I had. Thanks Lorraine!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

July 31, 2019

Derek was very nice and helpful. He gave me good advices on how to make the app more efficient for my store. Great customer service!

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 30, 2019

Tippy was really nice and gave us really good advice on the product. Referral Candy is awesome. I recommend it.

Using app

About 4 hours

Total reviews

11

Average rating

4.8

4 / 5 Share

July 25, 2019

La aplicación cumple con lo estipulado, sin embargo tiene sus limitaciones. Las traducciones al español deben realizarse manualmente. Sería la mejor app de referido si pudiera tener opciones como dar un descuento o dinero x a la persona que refiere a un amigo en la primera compra que dicho amigo realice y luego ofrecer otro tipo de descuento o dinero por las siguientes compras que realice el amigo referido. Ejemplo: 1ª compra 10% y desde la segunda compra en adelante 5%. El precio de la app es aceptable en comparación con otras app, como smile, que te cobran segun las caracteristicas del programa que quieras usar. ReferralCandy ofrece todas estas características a un precio único y asequible. El servicio posventa es excelente y Raul a estado muy pendiente a mis necesidades. Gracias por todo.

Using app

About 16 hours

Total reviews

6

Average rating

4.8