Referral Candy & Affiliate

Aug. 6, 2020

Karen was super helpful in helping e with this app. The app has increased customer engagement and orders!

Aug. 5, 2020

Easy to use, the support is really kind and helpful. The only negative I found for now is that the support help is a little bit slow (but maybe it depends on the problem).

Aug. 5, 2020

Setup really straightforward, easy to use, and fast customer support. Great thanks to Karen & Tomas for the help.

Aug. 3, 2020

Adam helped me out with restricting codes for certain categories in our listing. He was fantastic and made the process very easy to understand and complete. Thanks Adam! A+++

Aug. 3, 2020

Dwight helped me with unlinking my Klaviyo account. I appreciate what you all at Referral candy. Keep it up Dwight!

Aug. 3, 2020

Loved working with Dwight to find the right solution for my business. It’s great to work with someone who understands the needs of small business. Thx so much for your advice.

July 31, 2020

The support is great. I´ve some questions, which takes a lot of time to discuss in the chat, i think. So the support was via google meet, was very good and all my questions get answered. Great.

July 30, 2020

Benz has been hugely helpful getting our integration with ReCharge working smoothly - to the extent they've gone and redone aspects of their flow and the associated training material. So good to be able to offer referral discounts on both one-off and subscription products! Thanks!

July 30, 2020

I've certainly had some frustrations with Referral Candy over the years, but I will say I think they are continuing to improve and have great customer service. Tomas helped me figure out a big issue with customizing my referral theme and was a huge help. I like that it's easy to get in touch with someone whenever I have a problem.

July 29, 2020

Setup really straightforward, lots of customisation options. Really great plug-n-play functionality although I would have liked to see Instagram Stories as a customer sharing option. Sent out invites to existing customers the same day of setup. Haven't had a referral sale through yet but customer service was on point too - thanks Karen!

July 29, 2020

Derek was so helpful in getting us started! We look forward to getting this set up with our Klaviyo integration. Great, flexible and customizable app!

July 29, 2020

This program has run very well for us. Customer support has always been excellent. Highly recommended.

July 28, 2020

A massive thanks to Derek, he has been so helpful as I took over the Referal Candy program for Havoc and I used to have a lot of doubts that Derek kindly answer for me.

July 28, 2020

4 stars because there are limits when it comes to customizing emails. but customer service was excellent - shout out to Derek and Lorraine for answering all of my questions and being patient.

July 26, 2020

Can definitely recommend Referral Candy as it's been better than other referral programs we've used on other sites. The customer service is amazing too. Our account manager Tom is always quick to respond and checks in regularly to make sure we're getting the most out of our program. Excellent support!

July 26, 2020

One week in, so far it seems to be the best option for the cost. Pros: visibility of data & customers, good support (chat available), syncs with MailChimp and ReCharge (subscriptions), links don't expire, URL is customizable. Cons: No ability to use gift cards as a reward (more of a Shopify issue I believe), the referral discounts list individually in Shopify so it completely trashes your discount list (you can't just scroll and review discounts anymore, which is crazy cause other systems can group them under 1 discount), it's on you to display what your referral restrictions are, if you say Min of $30, there is no automation to build that into the emails, you have to go type it all.

July 23, 2020

Derek was super helpful in guiding me to what options would be best for our company. I also appreciated his patience with me as it was a busy day and I kept getting called away. Loving the app so far, and working with Derek was a pleasure. Keep up the good work, man!

July 23, 2020

This plugin is great, and when I encountered difficulties, I got Tomas’s patient help, thank you very much

July 22, 2020

Had a couple hiccups getting started with the app and had to reach out to support. Fortunately, the support team was wonderful and extremely helpful. Big shout out to Derek Benito on the support team, who not only helped resolve my issues but was even willing to meet live to understand and ensure resolution. Thank you Derek!

July 17, 2020

Unable to toggle on/off! The app does what it says, however, if you wish to de-activate, there is no toggle on/off button. If you wish to cancel your free trial, there is no cancel membership in accounts/billing. There is a big Delete all information button, but it doesn't say if that cancels the membership. Please just add a few simple buttons to allow transparency for users to turn off program or de-activate account.