All reviews

Rating Breakdown

  • 5
    90% (1,308 ratings)
  • 4
    8% (117 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 100% (1,447)
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5 / 5 Share

Oct. 31, 2019

Good app and service, can have more functions soon, also good after sales service Dwight is also helpful!

Store

Momomi

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 25, 2019

Hey, thanks for the translator and the amazing customer service. Though it's kinda pity that no affiliate intergrated in the referral candy, it's warm with this amazing customer service.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2019

Works great, we get so many referral sales from it and it's all automated so we don't have to do much at all! Super happy and they have good support!

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 18, 2019

We have just started using this app and it seems quite promising so far. But the reason I wanted to write this is because of the fantastic customer support. Customer onboarding is undoubtedly an important step and we had a few questions. Karen from customer support was extremely helpful and answered all our questions in detail. Great experience so far!

Using app

1 day

Total reviews

8

Average rating

5.0

4 / 5 Share

Oct. 18, 2019

We still need to work on optimizing this - but Derek from Referral Candy is quick to reply and help us out.

Using app

15 days

Total reviews

3

Average rating

3.3

5 / 5 Share

Oct. 17, 2019

Very powerful app and easy to integrate with Recharge and Shopify. Derek of support team was of great help despite my shitload of questions ! Totally recommended

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 16, 2019

I wanted to find out more information about ReferralCandy, and the support team was very helpful. Lorraine gave me information to the questions I asked

Using app

About 1 month

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 16, 2019

I just installed the app and the customer support helped me with every detail of the integration. Great app and service!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2019

This app was super easy to setup (way shorter than another referral program I tried) and I received really great and timely support for the questions I did have! Excited to get the campaign up and running and start seeing a return!

Using app

About 16 hours

Total reviews

14

Average rating

5.0

5 / 5 Share

Oct. 16, 2019

Excellent help from Karen at Referral Candy. Was able to help with my queries on duplicating email templates across multiple accounts. Quick response and went of the way to find a resolution.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 10, 2019

Had a few questions/issues at first. But once again Referral Candy chat support came through in the clutch! Tippy was super helpful! 5 Star app!

Using app

23 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 12, 2021

Currently using it! Backend is super easy to use and features are exactly as described. Their Customer support is amazing and very fast. Update: We had to switch our shop to a new website. The support Team did a great and fast job. Thanks!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2019

Very good support from ReferralCandy, Adam is helping us in very detailed explanation with screenshots for our 2nd account. We are very pleased to use ReferralCandy, they are very flexible to adjust based on our requirements. Highly recommend to all shop owners.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2019

New to Shopify and to Referral Candy and my experience with Tippy has been hands down the best experience I’ve had to date with any of the apps we have purchased. Tippy took the time to respond to emails and questions quickly, set up a meeting via web, walked me through step by step, made suggestions and made me feel like I had a vested partner in this process. Thank you Tippy and ReferralCandy for you dedication to my success . You truly just raised the bar ! Wow ....

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2019

Karen was very helpful in walking me through the set up. Looking forward to getting Referral Candy up and running on our website at www.clipperpro.com!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2019

Lorraine was very helpful with fixing and setting up the referral candy rewards program, she was patient and walked me through the process.

Using app

4 months

Total reviews

5

Average rating

3.4

4 / 5 Share

Sept. 30, 2019

Tippy did an excellent job at customer service. I had some issues and had them resolved. We haven't gotten a referral yet through the app but hope to have one soon.

Using app

3 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 26, 2019

I've just installed this app, so far so good. I had questions and Karen answered me immediately, super customer service. Very reassuring. Too soon to see how well it works but I'm crossing my fingers.

Using app

About 2 hours

Total reviews

5

Average rating

4.8

5 / 5 Share

Sept. 26, 2019

Can only recommend Referral Candy! Thank you, Dwight, for the fast and professional support, GIF-game is strong.

Store

feey

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 25, 2019

Awesome program! Super easy to use and the support is awesome! Karen was super friendly and helped answer all of my questions in a timely manner.

Using app

3 months

Total reviews

2

Average rating

5.0