All reviews

Rating Breakdown

  • 5
    90% (1,308 ratings)
  • 4
    8% (117 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 100% (1,447)
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5 / 5 Share

Nov. 27, 2019

Jon sorted me out with my many questions about how our referrals get paid, and helped me to understand the process to help serve our customers more efficiently. Top work!

Store

PLAYR

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2019

Karen M @ ReferralCandy was an excellent help with the account sync issue that I had. Went out of her way to find a solution, always good to receive some excellent customer service!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2019

Tippy provided great assistance in creating several new accounts, for our multiple shops, so that they are running as we need :)

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2019

Tippy was GREAT!...He did an awesome Job helping me out with the whole setup process! I still playing around with the free trail but I'm hopefully that I will be a forever customer! Thanks again Tippy!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 22, 2019

very easy to install and great support from the team! The app works as expected and results are coming! Good job team

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 21, 2019

Karen and the team at Referral Candy provide amazing and quick support when needed. The app is easy to setup and start using right away. Getting customer referrals has helped us grow tremendously.

Using app

About 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 21, 2019

Great App and Karen was extremely helpful! She helped us figure out the issues with our program in no time.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2019

Just had an online chat with Derek and he was super helpful and answered my question. Waited for less than 5 seconds to get connected after I typed in my questions too ;).

Using app

About 20 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 18, 2019

Just finished speaking to Referral Candy's Tippy and he was amazing! Super friendly and helpful.. Very happy with Referral Candy's customer service!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2019

Referral Candy is great. Tippy has been extraordinary in helping us to understand the use of Referral Candy and to accelerate our learning curve to get set up. Tippy is very knowledgeable and a terrific trainer. He made the process seem effortless.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2019

Just finished speaking to Referral Candy's Tippy and he was great at helping us navigate all the questions we had and pointing us to the places and resources we needed. Very happy with Referral Candy's customer service so far!

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2019

This app has significantly increased our sales by allowing us to utilize influencers. Not only is the app great, but the customer support is prompt and so helpful. I worked with Karen, and she was so kind and patient with all of my questions. Great experience!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2019

Haven't used the app, but if it's anywhere near the quality of their customer support it must be the best app on the planet - even in the universe.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 7, 2019

Hi, we're only a month in so hard to say from a revenue generation POV. We are very happy with the support (Lorainne was awesome) and look forward to seeing it translate into sales. Thank you

Using app

28 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 6, 2019

Great help from Jon! Super nice guy and very helpful! The app is nice and easy enough to implement. Cool!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2019

Does exactly what you need it to do. Referrals are powerful but fiddly as hell to set up and manage. RC makes it easy. Also worth noting that the support is excellent. No issues, I just had questions largely because I didn't watch the tutorial video... but they got sorted on live chat quickly. All round a great experience.

Store

Moki

Using app

About 4 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 4, 2019

5 Stars specifically for Tippy's customer service. He was un-relenting to help us with some wonkyness in re-activating a Shopify experience. Thanks Tippy!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2019

Thanks Benz for his help and his work. Customer service are very effective and supportive and understand well the business sin general

Using app

About 1 month

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 31, 2019

Derek quickly responded to our email and was very helpful in setting up Referral Candy properly and connecting it with ReCharge. Great experience so far.

Store

NOLEO

Using app

3 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Oct. 31, 2019

Tippy helped me set up my account in about 20 min and answered all of my questions perfectly. We were looking for a way to combine aspects of an affiliate program and a referral program. Even though the ReferralCandy program doesn't specifically do that, he showed me how I could manually do it myself. My call with him was super helpful! Thank you.

Using app

38 minutes

Total reviews

4

Average rating

5.0