All reviews

Rating Breakdown

  • 5
    89% (1,944 ratings)
  • 4
    9% (189 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (17 ratings)
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5 / 5 Share

Sept. 14, 2020

Benz was a huge help with letting me know things that would improve our referral program. The customer support is always very helpful and they get back to me quickly. Thanks!

Store

IQBAR

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 10, 2020

Amazing customer service from Benz! Referral Candy is easy to use and it's well integrated with Shopify, highly recommended.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 10, 2020

Amazing support from the team at Referral Candy. It does take a while to establish traffic flow (we are in month 4-5) but so far it has been very good! Huge shoutout to Benz Jalali for the amazing and responsive support.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2020

We are in the setup process now, but Derek from Customer Success has been a huge help in customizing our assets and creating a better brand experience. Although we haven't implemented the program yet, so far, so good with the support from ReferralCandy

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2020

Amazing app, easy to set up but I asked a little help and Karen from the support help me to be ready to launch my referral campaign from zero to launch. Thank you very much Karen!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2020

Karen gave me great direction, helpful feedback, and took the time to run me through some parts of the set-up that I missed. She even created a quick social graphic for me. Above and beyond support. This app is worth the $$

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

4 / 5 Share

Sept. 4, 2020

JC from Referral Candy was super helpful and incredibly attentive, providing detailed and helpful feedback every step of the way. A+ for customer service!

Store

CAPI

Using app

About 1 month

Total reviews

3

Average rating

4.7

4 / 5 Share

Sept. 2, 2020

Tried out the app for a few weeks. I like that they have a trial. Jon - really good customers service.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 2, 2020

The app is very versatile in nature and can be modified to fit many different needs and scenarios of a company, which is very convenient. The installation and integration process with third-party apps is also instant and does not come with any added hassle or worries. But, the thing I look most for when deciding on the right application to purchase is customer service and attention to detail. Shoutout to Dwight S., he was not only able to help answer any queries over email on a timely manner but was also very crucial in helping us get set up as quickly as possible given our short timeline for optimal set up. He offered to get on the phone with our team and help us figure all the details out so we can get started as soon as possible. Thank you Dwight!!

Store

Zenergy

Using app

4 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Sept. 2, 2020

The app itself has some points of improvement, but I got excellent help from Referral candy's Tom. He really went all the way to find solutions to our problems and made sure we were happy in the end.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 1, 2020

The application is great. Easy to move and serves well what is proposed. Support is very efficient. Jon served us very well and took all our doubts.

Using app

Almost 2 years

Total reviews

7

Average rating

4.6

5 / 5 Share

Sept. 1, 2020

Easy to install and set up, fast and good customer Service in case of doubt or problem. We totally recommend

Using app

About 2 years

Total reviews

2

Average rating

4.0

5 / 5 Share

Sept. 1, 2020

Dwight was super quick, helpful and polite with helping me sort out something with my account. I've been able to temporarily, pause... test and get back on track with everything despite it being confusing at first. I plan to be using this as I start my new store.

Store

zorimi

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2020

Dwight is being very helpful, I don't know what referral candy is at the beginning, now it's clear after his help. Let me try this app!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 28, 2020

Mardie was great helping us set up our account and answered all of our questions about the platform. We can't wait to begin using Referral Candy for our customers!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

Nice app, just starting to use it, but it looks promising, also customer service is great and willing to help. Thanks Jon!

Store

evernya

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 25, 2020

Probably the best customer service I've used on any app to date, thanks to Dwight. He literally saved us from having to do hours of menial work :D

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 23, 2020

Needed some help with setting up an account. Dwight was very helpful and provided excellent customer support!

Using app

10 months

Total reviews

6

Average rating

4.3

4 / 5 Share

Aug. 22, 2020

We have taken up a free trial for this app. The support person Lorraine is really good and supportive. All our queries were well understood and replied well in time. We are satisfied with the app and the services. Thanks & Regards Satopradhan Vision team

Using app

5 months

Total reviews

7

Average rating

4.7

4 / 5 Share

Aug. 20, 2020

I'm still working to optimize the program with our users but the Referral Candy team has been very helpful. Karen did a great job of giving us some pointers along the way. Thanks

Using app

Over 1 year

Total reviews

3

Average rating

4.7