All reviews

Rating Breakdown

  • 5
    90% (1,308 ratings)
  • 4
    8% (117 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 100% (1,447)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 26, 2018

Jon was extremely helpful, he took the time to tell me how to fix a major issue that was causing a ton of frustrating for us and our customers.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2018

Karen was awesome, super helpful with any help I needed! We have made so much more $$$ with this app! UPDATE - Jon was so helpful with an issue I was having - he helped me figure out what to tell my client, and how to fix it! Katie

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2018

Another 5-star vote fro RC and their customer support. Tippy was on it immediately and explained the issue we were having. July 16 - EDIT - Just had another stellar experience with Jon from RC. Keeping the 5 stars :)

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2018

Tippy was awesome! What started off as a brief question on one of our affiliates turned into a phone call where Tippy helped us access our current campaign and places to improve conversion. Way to go above and beyond Tippy.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2018

Karen was super helpful and very polite. Great service

Store

Raycon

Using app

6 days

Total reviews

8

Average rating

5.0

5 / 5 Share

June 13, 2018

The support was fast, helpful and friendly. Thank you Sherwin for solving all my doubts and issues!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

Great experience working with Jon. He answered all my questions and was pleasant to work with. We've enjoyed using Referral Candy thus far.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2018

The support at Referral Candy was helpful and friendly! :)

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

June 11, 2018

The support is awesome! I got help from Tippy who was quick to respond, polite, and followed up with me to ensure I got what I needed. Tippy was thorough and helped resolve my issue even though it required quite a bit of time and digging. Thanks again Tippy!!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2018

App works exactly as described. The helpful support from Tippy really secured the 5-star rating.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 8, 2018

ReferralCandy is very easy to set up and get going. They also have super responsive customer service via Intercom chat or email support.

Using app

25 days

Total reviews

2

Average rating

5.0

4 / 5 Share

May 31, 2018

The app is pretty good, although can be a bit buggy. The customer service is wonderful, I spoke with Lorraine and she figured out the bugs I was dealing with

Using app

4 months

Total reviews

2

Average rating

4.0

5 / 5 Share

May 29, 2018

Love the live chat feature for customer service! So quick and efficient! Tippy was great and I'm happy to know I can reach out in the future with questions.

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2018

Great experience with the customer service team to get it all set up for my store: neurogum.com. Tippy was fantastic.

Using app

8 months

Total reviews

6

Average rating

4.3

5 / 5 Share

May 29, 2018

Tippy was super helpful and expedient!!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2018

Great customer service: fast and reliable.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2019

Just signed up with referral Candy. Tomas and Derek were very helpful on explaining the app and helping me setting it up. I am looking forward to use this app and am excited about it. So far, so good on customer service side.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2018

Thanks so much for your above & beyond help, Jon!

Using app

2 days

Total reviews

4

Average rating

4.3

5 / 5 Share

May 22, 2018

Jon was quick and responsive to some integration queries I had. Have had the app installed for a couple of days now and very impressed. Excited to see the increase in sales that it can bring over the coming months.

Using app

About 19 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 21, 2018

Jon has been a great resource to help get us up and and running again. Cheers.

Using app

Over 5 years

Total reviews

1

Average rating

5.0