All reviews

Rating Breakdown

  • 5
    90% (1,320 ratings)
  • 4
    8% (119 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (12 ratings)

Reviews with Text

  • 100% (1,461)
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5 / 5 Share

June 8, 2018

ReferralCandy is very easy to set up and get going. They also have super responsive customer service via Intercom chat or email support.

Using app

25 days

Total reviews

2

Average rating

5.0

4 / 5 Share

May 31, 2018

The app is pretty good, although can be a bit buggy. The customer service is wonderful, I spoke with Lorraine and she figured out the bugs I was dealing with

Using app

4 months

Total reviews

2

Average rating

4.0

5 / 5 Share

May 29, 2018

Love the live chat feature for customer service! So quick and efficient! Tippy was great and I'm happy to know I can reach out in the future with questions.

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2018

Great experience with the customer service team to get it all set up for my store: neurogum.com. Tippy was fantastic.

Using app

8 months

Total reviews

6

Average rating

4.3

5 / 5 Share

May 29, 2018

Tippy was super helpful and expedient!!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2018

Great customer service: fast and reliable.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2019

Just signed up with referral Candy. Tomas and Derek were very helpful on explaining the app and helping me setting it up. I am looking forward to use this app and am excited about it. So far, so good on customer service side.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2018

Thanks so much for your above & beyond help, Jon!

Using app

2 days

Total reviews

4

Average rating

4.3

5 / 5 Share

May 22, 2018

Jon was quick and responsive to some integration queries I had. Have had the app installed for a couple of days now and very impressed. Excited to see the increase in sales that it can bring over the coming months.

Using app

About 19 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 21, 2018

Jon has been a great resource to help get us up and and running again. Cheers.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2018

Tippy was an excellent help. Got my issue resolved right away

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2018

Spoke with Tippy! Amazing guy, got us all set up and we are hoping our store grows with referral candy!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

May 11, 2018

Very attentive and overall great support. Thanks!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2018

Super fast customer service and easy backend! Fully customizable and now also in German! Perfect :)

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 3, 2018

Tippy was absolutely great helping us get into our account, update things, and assist with our coupon setup. I really appreciated that he kept in touch during my busy schedule and made sure we got things work out!

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 3, 2018

I was able to speak with Tippy after initial contact. He was awesome to work with and helped me optimize our campaigns. Great service and great app!

Using app

11 months

Total reviews

3

Average rating

4.3

5 / 5 Share

April 27, 2018

ReferralCandy is always helpful, prompt, and provides great assistance when needed.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2018

Amazing program and service. 10 days into the free trial and freeds.com has already gotten sales and hundreds of extra site visitors. Would highly recommend to anyone looking for a cost effective referral program on Shopify.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2018

ReferralCandy provides great service, and they are there to help. What else can you ask for? Great tool, great service & great people working there. Thank you.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 26, 2018

Great app! Once you install and personalize, just sit back and watch the referrals roll in. Karen is always there to answer my many many questions!

Using app

4 months

Total reviews

8

Average rating

4.5