All reviews

Rating Breakdown

  • 5
    90% (1,308 ratings)
  • 4
    8% (117 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 100% (1,447)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 22, 2018

We will use use this App again and of course we will recommend it to our friends. Karen was AMAZING! She helped us step by step in modifying our account. In addition, she provided us with great recommendations on how we can improve our referral program. Our emails and chat questions were responded within minutes! This is by far, the best customer service that we have ever received. Thank you Karen for making ReferralCandy AMAZING! Best, Ashley

Store

123fre

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2018

Good experience so far - super accomodating and willing to extend trial and test all features of the platform. Karen M and Tippy have been attentive and helpful in answering my questions.

Using app

23 days

Total reviews

9

Average rating

4.9

5 / 5 Share

March 21, 2018

I worked with Tippy. He was super lit and helped me understand the ins and outs of Referral Candy. I'm stoked to start using it with my customer base.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2018

it works! but it takes a little more than a month to pick up the momentum. it's not cheap at all! but it's cheaper than affiliates.

Using app

6 months

Total reviews

14

Average rating

3.9

5 / 5 Share

March 14, 2018

Spoke with Tippy, explained it all well! Customer service is on point;)

Using app

About 23 hours

Total reviews

15

Average rating

5.0

5 / 5 Share

March 6, 2018

I used this about a year ago and while it worked the default client-side UX wasn't great. Anyway - another year, and its a much better product. We've had plenty of referred sales and that's even with turning the email options off.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 22, 2018

the app works smooth. assistance is quick, intelligent and courteous. well done guys. i hope it makes me a sales push.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2018

Dealt with Tippy. Very friendsly, knowledgeable, and easy to reach when needed. We'll be using the app but for the time being, it seems to be fairly easy and simple.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2018

fantastic support! they were very accomodating

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2018

A little confused on the set-up, but Tippy walked me through it no problem. Really appreciate the support!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2020

Fabulous customer service from Tom and Adam - answered my questions and was super helpful. Thank you!

Store

Cozigo

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 31, 2018

The support team is awesome! The app is super customizable. In fact I think that more Shopify apps should do what these guys are doing regarding emails customization

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2018

So far I'm really like ReferralCandy, I just had a walkthrough call with Tippy who was extremely helpful and helped me figure out exactly how to set up the program for maximum results. The initial install was very easy and the customer support is incredible! Give Referral Candy a try!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2022

Katherine was awesome! Love this service, it saves us money and helps spread the word about our product to so many new customers!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2019

I spoke with Tippy, and he was very helpful. We are giving this app another try. He is helping us out.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 21, 2017

Very helpful tech support when I had questions!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2018

Lorraine offered great support and wonderful suggestions to improve our use of referral candy. thank you!

Store

Faherty

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2017

Great app and customer service! Easy to use and works great!

Using app

9 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 26, 2017

ReferralCandy has def met and exceeded our expectations of what it can do and how easy it is to use. Plus customer service is off the charts. We had a small issue and their rep Edmund was fantastic—handled our issue like a champ in no time!

Store

Soflete

Using app

About 2 months

Total reviews

7

Average rating

4.7

5 / 5 Share

March 20, 2018

This app has been great, we have implemented it a few months ago and are loving it so far. The support (from Tomas in particular) has been outstanding - we had some questions related to branding and styling and they were addressed extremely well by Tomas. Thank you Referral Candy - we will definitely be referring you to our friends :)

Using app

5 months

Total reviews

3

Average rating

4.0