All reviews

Rating Breakdown

  • 5
    90% (1,320 ratings)
  • 4
    8% (119 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (12 ratings)

Reviews with Text

  • 100% (1,461)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 26, 2018

I was not so happy - until i spoke to Karen who explained it all and was so helpful! Thank you so much Karen!

Using app

6 days

Total reviews

6

Average rating

3.7

5 / 5 Share

April 24, 2018

An easy to use app. Tippy is very helpful.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2018

Great customer service, thanks Karen!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2018

Sherwin has been greatly helpful

Store

Angarde

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2018

Tippy was great - getting started and will ramp in a few days! Great service!

Store

Aura 2

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2018

Great customer service! The chat feature makes it easy to get ahold of customer support and they're very friendly/helpful.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2018

This app is great and has helped us generate tons of sales. The customer service is excellent is well. I worked with one of their agents named Tippy who was extremely helpful and responsive.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2018

The customer service is wonderful. Tomas and their team member did a good job. This is why I choose paid service. This is no free lunch in this world. So if you want to install a refer app at your Shopify store, Referral Candy is your best choice.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2018

I am happy with this app, it's very easy to use! Tippy has been incredibly helpful and is always happy to assist me when I have a query. He has helped me previously with a paypal issue and today he helped me through a skype call where I was able to learn and understand my campaign better and help a customer with her referral. Thank you.

Using app

3 months

Total reviews

6

Average rating

4.8

5 / 5 Share

March 27, 2018

great customer service! we are very happy to have a chance to know this app better.

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

March 22, 2018

Support was amazing, called me immediately on my issue. Appreciate the prompt response! Thank you Karen. xx

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2018

We will use use this App again and of course we will recommend it to our friends. Karen was AMAZING! She helped us step by step in modifying our account. In addition, she provided us with great recommendations on how we can improve our referral program. Our emails and chat questions were responded within minutes! This is by far, the best customer service that we have ever received. Thank you Karen for making ReferralCandy AMAZING! Best, Ashley

Store

123fre

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2018

Good experience so far - super accomodating and willing to extend trial and test all features of the platform. Karen M and Tippy have been attentive and helpful in answering my questions.

Using app

23 days

Total reviews

9

Average rating

4.9

5 / 5 Share

March 21, 2018

I worked with Tippy. He was super lit and helped me understand the ins and outs of Referral Candy. I'm stoked to start using it with my customer base.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2018

it works! but it takes a little more than a month to pick up the momentum. it's not cheap at all! but it's cheaper than affiliates.

Using app

6 months

Total reviews

14

Average rating

3.9

5 / 5 Share

March 14, 2018

Spoke with Tippy, explained it all well! Customer service is on point;)

Using app

About 23 hours

Total reviews

15

Average rating

5.0

5 / 5 Share

March 6, 2018

I used this about a year ago and while it worked the default client-side UX wasn't great. Anyway - another year, and its a much better product. We've had plenty of referred sales and that's even with turning the email options off.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 22, 2018

the app works smooth. assistance is quick, intelligent and courteous. well done guys. i hope it makes me a sales push.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2018

Dealt with Tippy. Very friendsly, knowledgeable, and easy to reach when needed. We'll be using the app but for the time being, it seems to be fairly easy and simple.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2018

fantastic support! they were very accomodating

Using app

1 day

Total reviews

2

Average rating

5.0