Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.9
feedback
1,467
chart
#934
All reviews
Review RSS Feed
Feb. 14, 2018
A little confused on the set-up, but Tippy walked me through it no problem. Really appreciate the support!
Feb. 26, 2020
Fabulous customer service from Tom and Adam - answered my questions and was super helpful. Thank you!
Jan. 31, 2018
The support team is awesome! The app is super customizable. In fact I think that more Shopify apps should do what these guys are doing regarding emails customization
Jan. 19, 2018
So far I'm really like ReferralCandy, I just had a walkthrough call with Tippy who was extremely helpful and helped me figure out exactly how to set up the program for maximum results. The initial install was very easy and the customer support is incredible! Give Referral Candy a try!
March 18, 2022
Katherine was awesome! Love this service, it saves us money and helps spread the word about our product to so many new customers!
Feb. 14, 2019
I spoke with Tippy, and he was very helpful. We are giving this app another try. He is helping us out.
Nov. 5, 2018
Lorraine offered great support and wonderful suggestions to improve our use of referral candy. thank you!
Oct. 26, 2017
ReferralCandy has def met and exceeded our expectations of what it can do and how easy it is to use. Plus customer service is off the charts. We had a small issue and their rep Edmund was fantastic—handled our issue like a champ in no time!
March 20, 2018
This app has been great, we have implemented it a few months ago and are loving it so far. The support (from Tomas in particular) has been outstanding - we had some questions related to branding and styling and they were addressed extremely well by Tomas. Thank you Referral Candy - we will definitely be referring you to our friends :)
Oct. 6, 2017
Adam at support team is incredible. Extremely helpful and patient with our questions and even took the initiative to offer support in areas where we least expected they would.
Oct. 5, 2017
We are SO tired of Shopify apps that send emails to our customers without warning us or asking for permission. This is yet another one. And for that reason we won't be using it. Only one day after signing up to try this app, it's already sent 324 welcome emails to our customers, and never notified us once or asked for our permission before doing so. It's flat out unacceptable. Uninstall.
NB: this review is from 2017, about a previous version of ReferralCandy Thank you for the feedback. Sending emails to your customers with no warning or permission obtained is a bad experience. It is unacceptable and I apologize that our app enabled that to happen. To make sure this doesn't happen again, we have ensured that ReferralCandy provides ample notification before emails are sent out when the account is activated. - Jaime R.
Aug. 28, 2017
Great referral service. We've been using it for just over a month now $6500 revenue through referral. I assume that revenue should increase overtime since it seems to take time for referral to get spread out among all customers. Support was prompt and responsive. Overall great app.
Aug. 18, 2017
It is a great app! It is helping us to improve our sales without much work from our side, and not even that, they have a really good customer service to solve any question. I really recommend it!!!
Aug. 14, 2017
We use ReferralCandy religiously and have had an incredible experience with their customer support staff. They always respond quickly and walk us through all the questions we have. Two thumbs up!
Aug. 7, 2017
We use this app on our medium sized ecommerce website. It does a good job for us. Edmund from ReferralCandy support reached out to me and asked if her can help us improve the performance and was able to provide me with a list of things we can do. Support is very easy to reach and they are happy to help.