Referral Candy & Affiliate

Oct. 5, 2017

We are SO tired of Shopify apps that send emails to our customers without warning us or asking for permission. This is yet another one. And for that reason we won't be using it. Only one day after signing up to try this app, it's already sent 324 welcome emails to our customers, and never notified us once or asked for our permission before doing so. It's flat out unacceptable. Uninstall.

Sept. 21, 2017

Very helpful support and easy implementation.

Aug. 28, 2017

Great referral service. We've been using it for just over a month now $6500 revenue through referral. I assume that revenue should increase overtime since it seems to take time for referral to get spread out among all customers. Support was prompt and responsive. Overall great app.

Aug. 22, 2017

great customer service! stays with you until the issue is fully resolved.

Aug. 18, 2017

It is a great app! It is helping us to improve our sales without much work from our side, and not even that, they have a really good customer service to solve any question. I really recommend it!!!

Aug. 14, 2017

We use ReferralCandy religiously and have had an incredible experience with their customer support staff. They always respond quickly and walk us through all the questions we have. Two thumbs up!

Aug. 14, 2017

Great support and easy to use app

Aug. 7, 2017

We use this app on our medium sized ecommerce website. It does a good job for us. Edmund from ReferralCandy support reached out to me and asked if her can help us improve the performance and was able to provide me with a list of things we can do. Support is very easy to reach and they are happy to help.

Aug. 3, 2017

Fantastic support with set up, including complex integration into our subscription software. Great app, easy to use, great team!

July 26, 2017

best referral app - have tried them all!

July 20, 2017

I just got off the phone with a support rep named Karen and am literally switching my referral program from another one (ALMOST) solely based on the level of support. These referral programs are a little intimidating to get setup, as you want to make sure everything is good before going after affiliates, and Karen went over and beyond to explain and walk me through how everything would work. Had it not been for the call, I probably would have just played it safe and stayed with my existing service because I didn't want to have to "figure out" how to set everything up again. 5-Stars! Definitely looking forward to getting into the service and seeing the benefits!

June 19, 2017

Good support, thanks to ADAM! And working great so far.

June 16, 2017

ReferralCandy has generated so many incremental sales for us! The customer service is also super responsive and has been such a pleasure to work with. We don't have to create tickets and instead can email our rep directly. It's a wonderful thing.

June 6, 2017

I had the pleasure of working with Jon D with an inquiry regarding redeeming rewards for one of our advocates, he was very helpful, knowledgeable and overall terrific and super fast with his help Thank you Jon for making this as painless as possible :) Paula Mercado

May 10, 2017

Good app, easy to use, and if you encounter issues, the staff is more than happy to help out ! Adam (from Customer Service) was very helpful, answered quickly and clearly and helped us overcome every obstacle in no time !

May 5, 2017

John was amazing to work with! We had some issues with set up - which I think in part ended up being on my end with my computer - but, he stayed with me every step of the way until it was resolved! I'm looking forward to seeing this app in action!

April 28, 2017

Referral Candy is one of the easiest apps and would definitely recommend it. I got in touch with their customer support because there were things I didn't​understand and Karen helped me through it all. She was really patient and super prompt with her replies. Thanks a lot for all your help Karen! Good job guys!!

March 27, 2017

This app is working great so far! Excited to see what it can do for us as we are still on the free trial. Friendly and helpful staff.

Feb. 28, 2017

Easy integration, great customer service, interface is very simple. Love the app!

March 20, 2017

This is one of our biggest money makers and there is no doubt in our mind about it. They retain the 3 stars because the program for our clients definitely works and keeps people using the referral links. I am not sure if they have been bought out in the past year but their portal has just turned to hot garbage as well as their customer service. Do you like sitting at loading screens only for them to not show any information? Like to click buttons that just hang out for minutes? Do you like referrals asking why they were not paid last month and then Referral Candy saying they were even though they can't show you? Well then this may work great for you. We have contacted them regarding this many times and get a must be your computer problem type response basically. We have 300 mb internet and 5-6 computers that can not access it properly. Maybe they are not scaled for bigger businesses? We do have thousands of people using it and hundreds of referral orders coming through. Maybe it works great for a smaller business processing around a thousand orders a month but it is not kicking it for our application at all.