Referral Candy & Affiliate

June 20, 2016

Automated, largely set-and-forget it programs are great when they work, and this has. The only downside is that we still experience a low amount of fraud that doesn't get flagged. Nonetheless, the overall ROI and experience has been quite positive. Support has been responsive, too.

May 26, 2016

Awesome help, great service very patient!

March 17, 2016

I have been working with Ferry at Referral Candy for over a month now. He has been excellent to communicate with. I always have prompt responses from the team at Referral Candy. They are really interested in helping you have the best referral program you can have.

March 14, 2016

Love it - simple to use and manage and has been a great revenue driver for us!

Feb. 4, 2016

While we had some issues with the platform itself, the support team at Referral Candy (specifically Karen and Bryan) were extremely responsive and helpful in resolving them. So, the support team gets 5-stars.

Jan. 22, 2016

Hi Referral Candy! I sent out a campaign this past week to 800+ customers. This was my second campaign so I am still relatively inexperienced with operating the referral program. I tested the email and all the links after I sent the email out and nothing was working. I felt terrible at that moment because I thought I might have sent out over 800 emails that didn't work. I contacted referral candy support and immediately got help. Karen M. and Benjamin B. spent over 5 days helping me figure out what was wrong! The email works fine now. I have had nothing but top notch customer care from this company (sometimes my contact is Eugene and he is very helpful as well!). So thanks to the referral candy team for providing a great service and awesome customer care!! Matthew C.

Jan. 13, 2016

Very impressive customer service from Karen in the support team. Thanks!

Jan. 10, 2016

I was blown away by the service from Ferry Gabriel! He spent over two hours on the phone with me and we got the app up and running and added over 8000 names from our mailchimp list. We haven't seen any referral orders yet, but we've seen a ton of referrals from Referral Candy so just crossing our fingers that the orders start coming in. Please hold on to Ferry - he is a gem!

Nov. 15, 2015

Wish we had installed it a year earlier. We've gotten great conversions and shares, by allowing our customers to more easily share it with their friends. App and install is very simple. It really runs itself after you install it. It's had a great ROI for us.

Nov. 13, 2015

Good app, we don't use it a lot anymore but when we were it was great.

Nov. 13, 2015

Referral Candy and it's support team has been great through setting up our program. We offer cash-payouts to each referrer and RC helped us get everything set-up without hassle. Jon is great and is very responsive.

Oct. 13, 2015

We at PopSockets have been very happy with this app. We often have customers who ask how they can get more involved in promoting PopSockets -- it's great to have a simple automated scheme for them to do that. For a product like ours with a low price point, ReferralCandy's pricing scheme works well. Pro tip: a drawback of ReferralCandy is that the personalized URL that a customer shares with their friends is not memorable, but one can set up a URL redirect in Shopify so that e.g. popsockets.com/sarah goes to Sarah's personalized referralcandy URL.

Oct. 13, 2015

Amazing application! Boosts sales significantly! And also no words to explain how good is customer service. Simply brilliance!

Sept. 28, 2015

The support is out of the world. The app seems to offer pretty much everything that we are looking for. Of course, like more of these apps, you derive value over a period of time. I am really looking forward to some good results. As a feature addition, the team could think of ways to A/B test different emails or graphics.

Sept. 14, 2015

$149 a month if you want to use your own HTML templates for the emails that the app sends to customers. The standard 'free' templates are very basic with very few options. Discount code limitations mean that you can either have full automation or adequate fraud prevention, but not both. Very high fees for what is basically an automated email dispatch system.

Sept. 4, 2015

We are using this app for our store and it's working great so far. It's really easy to install and runs in the background. Our customers and us are loving it. Thank you!

Aug. 27, 2015

I'm right now integrating this app with our store http://shop.elua.com . I can't yet report on results but the app is super easy to use and the live chat support has been awesome, above average for sure.

April 26, 2015

Everything works as expected. It is a little confusing at first, but you will quickly get a handle on everything. I recommend Googling referral program tips before actually activating the app. This will allow you to set up everything less intrusively. In the end, I am very excited about the potential of this app and hope to report back in a few months. For now, I give ReferralCandy five stars since it functions as promised.

March 4, 2015

Great program! Our customers love it!

Feb. 9, 2015

We've been using Referral Candy on www.quadlockcase.com for several years now and it works brilliantly. There's never enough time in the day when running a young start-up so when something comes along which can solve a problem with the click of a button you have to go it a go. Referral Candy was exactly that solution for us. Not long after we launched our site we had more and more customers asking for a referral program. We looked at our options and referral candy appeared to be the easiest and simplest to install so we gave it a go. It really has been a set and forget system. Referral Candy takes care of all the emails, and payments with out us lifting a finger so we barely have to even think about. And it works! It's generated hundreds of sales which we may not have got otherwise. Highly recommend.