All reviews

Rating Breakdown

  • 5
    87% (419 ratings)
  • 4
    7% (34 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (20 ratings)

Reviews with Text

  • 99% (478)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 27, 2026

Store

SUYYA

Using app

11 minutes

Total reviews

3

Average rating

5.0

Developer Reply

:D - Ryan, CEO

5 / 5 Share

March 23, 2026

Keith from Refersion was great!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking a moment to share this. Kudos are coming Keith's way! -Ryan, CEO

5 / 5 Share

March 16, 2026

Very good experience with my Refersion contacts especially Andre who always gave thoughtful and professional replies or solutions about my questions and requests for trouble shootings.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving a note about your team interactions, and Andre specifically. We want to deliver on your experience whenever we interact. -Ryan, CEO

5 / 5 Share

Feb. 27, 2026

Keith was able to answer my question pretty fast. AND he provided me a report, which I was not expecting but am finding super helpful. So he gets 5 stars for going above and beyond my initial question!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Our team loves to overdeliver where and when we can. So glad Keith was able to help! - Ryan, CEO

5 / 5 Share

Dec. 18, 2025

Eugene is great! All of them are awesome but they always work with me and help me create reports, thank you!

Using app

About 7 years

Total reviews

10

Average rating

4.2

5 / 5 Share

Dec. 11, 2025

John was super helpful!

Store

melin

Using app

Almost 7 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Eugene was absolutely fantastic. He went above and beyond to help us, and his responsiveness and speed in getting everything resolved were outstanding. It’s refreshing to work with a company that genuinely cares about its clients—he made sure every feature was clearly explained, never placed blame, and focused entirely on finding a real solution. We’re currently evaluating whether to continue with Refersion, and I can confidently say that this experience—and Eugene’s exceptional support—is a major reason we’re staying. Truly impressive service.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

I had a great experience with John assisting us on an urgent login issue. He was professional, understood the priority immediately, and his detailed guidance was key to the resolution.

Using app

Over 4 years

Total reviews

7

Average rating

4.7

5 / 5 Share

Dec. 3, 2025

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

John did a stellar and efficient job of quickly answering all of my questions. He deserves a cup of coffee.

Using app

Over 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

John is always amazingly helpful and kind. :)

Store

R+Co

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Store

RŌZ

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

The Refersion team has been phenomenal. Their platform makes affiliate setup straightforward, but what truly stood out was the outstanding support I received from John. He went above and beyond, personally curating a list of affiliate matches aligned with our brand and providing proactive, thoughtful guidance through every step. It's rare to get this level of care and follow-through. Highly recommended for any merchant looking to grow with confidence.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Keith was very helpful and responded to my emails very fast.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Quick and helpful response from Keith including a follow up to check I had what I needed. Good CX

Using app

Over 6 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 24, 2025

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Keith has been wonderful to work with while our Refersion account has been experiencing some tracking link syncing issues. He has been incredibly responsive, eager to help, and provides instructions in a clear, easy-to-follow way. He’s also been very patient and welcoming of all my questions as I’ve been learning to navigate the platform and the syncing process. Thank you so much for all your help, Keith!

Using app

27 days

Total reviews

6

Average rating

5.0

1 / 5 Share

Nov. 13, 2025

Refersion is overpriced, outdated, and completely inflexible. The software delivers almost nothing for what they charge, and once you’re in, they make it as difficult and expensive as possible to leave. Even long-term customers are treated like ATMs to be milked, not partners to be supported. The platform underperforms, the contracts are predatory, and the company hides behind rigid policies instead of doing what’s fair or reasonable. There are countless better alternatives that don’t lock you into absurd fees for minimal value. If you’re considering Refersion, don’t. Save yourself the headache.

Using app

Over 2 years

Total reviews

2

Average rating

3.0

Developer Reply

We’re sorry to hear about your experience. We understand that annual contracts aren’t a fit for every business, which is why we offer several month-to-month plans for merchants who prefer flexibility in commitment terms. We’re always happy to help explore those options during renewal periods. We’ve appreciated the opportunity to support your program and wish you the very best moving forward. - Refersion Team

5 / 5 Share

Oct. 31, 2025

great customer service and help! had an issue installing it on one of our sites and Keith was super diligent in helping to resolve this and get everything working. Friendly and effective help!

Store

Younited Wellness

Using app

21 days

5 / 5 Share

Oct. 23, 2025

We just made the switch to Refersion and I was so grateful to Eugene kind, quick, and clear responses throughout the process - thank you, Eugene!!!

Using app

17 days

Total reviews

5

Average rating

5.0