All reviews

Rating Breakdown

  • 5
    87% (417 ratings)
  • 4
    7% (34 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (20 ratings)

Reviews with Text

  • 99% (477)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 18, 2025

Excellent support from John - Refersion really takes care of customers. We've been happy with the app for managing ambassador relationships for compression socks and performance apparel at mudgear.com. Thank you, Refersion!

Store

MudGear

Using app

Almost 8 years

Total reviews

7

Average rating

5.0

5 / 5 Share

April 3, 2025

John provided me with excellent support and service.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2025

John helped us fix an issue we had super quickly and easily. Great customer service!

Store

Rollga

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2025

John and Erik were both extremely helpful in helping me set up my companies reversion program! Super user friendly system and the screenshots of each step really help the ease of the process!

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

10/10 experience with John.

Using app

About 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

Andre was incredibly helpful and knowledgeable! Thank you again! :)

Store

Anya

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 8, 2024

So you get 50 conversions per month for $119 (about $2.40 per conversion). Oh, you can upgrade to a whole 200 conversions per month. And it doesn't matter what your price point is - sell a $5 product or a $500 product. That's unscalable. A real business has affiliates that are doing 50 conversions per day. Much less per month. You want to give unlimited affiliates but say "up to 50 conversions per month" - ok, so if I have 120 affiliates we're assuming less than one conversion per month? Now what kind of sense does that make?

Using app

About 1 hour

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your feedback! We offer a tiered pricing model so that we are able to accommodate merchants at all levels of their affiliate marketing program, and we’re sorry to hear that our plan offerings won’t work for your business. We have made a few attempts to connect with your team and better understand your business but have been unable to connect. Please feel free to connect with us anytime via [email protected].

5 / 5 Share

Nov. 1, 2024

John did a wonderful job helping me with some issues that I was having with an affiliate and their payout! Highly recommend John!!

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 1, 2024

We are new to Refersion and have had a ton of questions. Eugene has been my go-to and any time I reach out with a question, his response is timely, incredibly helpful and super friendly! We are expanding our program and it would not have been possible without his help and support! Thank you Eugene!!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

John was fantastic to work with during the setup process—his customer service was top-notch. Someone get this man a coffee; he’s earned it! E

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

I would recommend the app and the solutions provided throughout the integration. The person responsible in guiding me was very friendly, professional and always wanted to help.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2024

Eugene was very helpful and was able to assist me with my issue quickly. Thank you!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2024

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

John was very helpful and efficient in answering my questions. Thank you for the help!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Just got off a 1 hour call with Erik who guided me through the entire platform and universe that Refersion is. The support and agency at Refersion is superb. Very satisfied so far!

Store

MANOLA

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 29, 2024

Awesome App! There support is amazing as well!

Store

HenGear

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 25, 2024

John at Refersion is amazing. He answered my question thoroughly, provided supportive FAQ, and shared additional information that answered what would have been my follow up question. He was quick to respond as well. Thank you for your incredible help!

Using app

6 months

Total reviews

1

Average rating

5.0

2 / 5 Share

July 18, 2024

No Access to Affiliate Marketplace: Refersion does not provide access to an affiliate marketplace. This means that merchants are unable to browse and select potential affiliates directly through the app. Limited Affiliate Profile Visibility: A significant limitation is the inability to view detailed affiliate profiles within the marketplace. When launching an affiliate program, the marketplace primarily attracts coupon sites, and merchants cannot see critical information like social media profiles to assess suitability. Marketplace Saturation with Coupon Sites: The marketplace tends to be dominated by coupon sites, which may not align with every brand's marketing strategy, making it challenging to find high-quality affiliates.

Using app

9 days

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for your feedback - we are constantly evolving our offering and have shared these suggestions with our product team. Enhancements such as in-app discovery, robust profiles and more are on the horizon! If you’re interested in re-exploring our platform in the future, we’ll be happy to keep you updated on new releases. We appreciate you giving Refersion a try and feel free to connect with us in the future via [email protected].

5 / 5 Share

June 11, 2024

Janice has made this process so easy and she is so helpful and so responsive. She has really helped in set up, guidance, and future success! Thank you! Todd

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2024

John from Refersion is exceptional. He made the onboarding process feel effortless and set us on a path to success. I feel like we're about to launch a groundbreaking e-commerce affiliate powerhouse. It couldn't have been better!

Using app

5 days

Total reviews

3

Average rating

5.0