Refersion: Affiliate Marketing
Affiliate Marketing & Partner Tracking App | Refersion
Rating
4.7
feedback
492
chart
#2,014
All reviews
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March 27, 2025
John helped us fix an issue we had super quickly and easily. Great customer service!
March 25, 2025
John and Erik were both extremely helpful in helping me set up my companies reversion program! Super user friendly system and the screenshots of each step really help the ease of the process!
Nov. 8, 2024
So you get 50 conversions per month for $119 (about $2.40 per conversion). Oh, you can upgrade to a whole 200 conversions per month. And it doesn't matter what your price point is - sell a $5 product or a $500 product. That's unscalable. A real business has affiliates that are doing 50 conversions per day. Much less per month. You want to give unlimited affiliates but say "up to 50 conversions per month" - ok, so if I have 120 affiliates we're assuming less than one conversion per month? Now what kind of sense does that make?
Thank you for your feedback! We offer a tiered pricing model so that we are able to accommodate merchants at all levels of their affiliate marketing program, and we’re sorry to hear that our plan offerings won’t work for your business. We have made a few attempts to connect with your team and better understand your business but have been unable to connect. Please feel free to connect with us anytime via [email protected].
Nov. 1, 2024
John did a wonderful job helping me with some issues that I was having with an affiliate and their payout! Highly recommend John!!
Nov. 1, 2024
We are new to Refersion and have had a ton of questions. Eugene has been my go-to and any time I reach out with a question, his response is timely, incredibly helpful and super friendly! We are expanding our program and it would not have been possible without his help and support! Thank you Eugene!!
Oct. 31, 2024
John was fantastic to work with during the setup process—his customer service was top-notch. Someone get this man a coffee; he’s earned it! E
Oct. 18, 2024
I would recommend the app and the solutions provided throughout the integration. The person responsible in guiding me was very friendly, professional and always wanted to help.
Oct. 16, 2024
Eugene was very helpful and was able to assist me with my issue quickly. Thank you!
Oct. 11, 2024
Oct. 2, 2024
John was very helpful and efficient in answering my questions. Thank you for the help!
Sept. 5, 2024
Just got off a 1 hour call with Erik who guided me through the entire platform and universe that Refersion is. The support and agency at Refersion is superb. Very satisfied so far!
July 25, 2024
John at Refersion is amazing. He answered my question thoroughly, provided supportive FAQ, and shared additional information that answered what would have been my follow up question. He was quick to respond as well. Thank you for your incredible help!
June 11, 2024
Janice has made this process so easy and she is so helpful and so responsive. She has really helped in set up, guidance, and future success! Thank you! Todd
April 11, 2024
The app is extremely difficult to use. Very little support
Thank you for your feedback and we are sorry to hear about your experience. While we are unable to find any history of support requests from your team we are eager to better understand the details of your concerns so that we can best support you through them! We have made several attempts to connect with you - please email us at [email protected] when you are ready and we will be more than happy to assist you. We care deeply about supporting our customers and are confident our team and our robust offering of support resources can assist you through any difficulties.
April 2, 2024
For the price, I expect a call for set up. The fact that this isn't offered unless you have the enterprise plan is insane. Not to mention 2.5% of sales? Not ideal for high ticket items
Thank you for your feedback. We offer a tiered pricing model so that we are able to accommodate merchants at all levels of their affiliate marketing program, and we’re sorry to hear that the service levels included in your plan were not aligned with your expectations. Our Help Center includes a robust offering of onboarding resources that are available across all plan levels, including video content, strategy guides, and a live Q&A session held every Friday. Should you decide to give this another try in the future, please reach out to us via [email protected] and we’ll be happy to discuss your account and arm you with the appropriate resources for your program’s needs.