Refersion: Affiliate Marketing

Jan. 8, 2020

Shakima was amazing. She patiently explained the value of affiliate/referral marketing to me, a non-techie. When I had an implementation question, Andre was quick to propose a simple article with the right fix. Great company!

March 4, 2020

Refersion makes it simple to run an eCom affiliate program and integrates with key partners in the eCom space. They have great service and are easy to work with. Nick helped me with a custom report and was able to get the dev team to correct it and re-run it in no time. Great team over there!

Jan. 7, 2020

I’ve been using this for a few months and I’m very underwhelmed by the results. Encountered an issue with the referral code not being generated. The support said it was a bug from a few days prior which they had since fixed, but clearly their "fix" didn’t generate the code and the problem was still there. I think it’s fair to say they should have notified me of this major bug when I inquired about this exact feature just two days prior. A big issue is that the app is not responsive or mobile-friendly at all and since all our influencers are on mobile, it doesn’t look good. I invested quite a lot of time in the setting up & getting familiar with this complicated app, and at a rate of 89$ a month, this has been a huge waste of resources. I’m done. Will be waiting for a better app to come along.

Dec. 31, 2019

We have been using Refersion for the past 5 months and have had nothing but problems. The app is very buggy and never seems to be working properly. I have worked for years to build lasting relationships with my affiliate partners and the Refersion software has been randomly giving and then taking away commissions putting my integrity into question. Unforutanly after several commission issues, I can no longer trust this app and will be looking into different options.

Nov. 20, 2019

So far, so good. Customer service with Oliver is on point and looking forward to getting this app in full throttle with our shop! :) Patrick

Oct. 31, 2019

App works great, and the customer service is top notch. They respond very quickly and are very helpful!

Oct. 25, 2019

service is so great, thank you about that, app is easy to use though.and all matched.thank you for such a great job

Oct. 23, 2019

Andre was awesome! very helpful in setting up my account and I am going to be asking him more questions soon..,, he just doesnt know it yet :) excited to have this service integrated into my business! thanks!

Oct. 2, 2019

I setup my affiliate program really organically. It's super simple with the help of the Refersion team. Emma was super helpful getting me setup. Cheers!

Sept. 24, 2019

We're a new customer. Emma (support team) did an *amazing* job getting us up and running quickly. Kudos to their support team for their knowledge, responsiveness, and being cool. It's a rare combo. Facts. Excited to leverage the platform!

Sept. 24, 2019

Super pleased with Refersion. With the app and especially the support team. Easy to use and modify to our unique needs

Sept. 20, 2019

When you are trying a new app the support is very important and Reversion have it! Excellent support service is given by Nick, the answer fast and effective. The videos are clear and easy to understand.

Sept. 20, 2019

What's the point of having an affiliate program if you can't communicate effectively with them? What Refersion doesn't tell you is that your affiliates CANNOT read the messages you send to them from their mobile device. So we sent an announcement to 200 affiliates and then went about our business. Two days later our Customer Support inbox is flooded with messages from our affiliates saying they NEVER got the message. Why? Because 100% of them accessed their dashboard from their phone. When I reached out to support I received this response... "As of currently Refersion hasn't yet been optimized for mobile..." So there you have it. If i'm managing an affiliate program, I would NEVER use Refersion, until it works across all platforms. An app that doesn't work on mobile? Dumb.

Sept. 19, 2019

Very thanks Nick, he is really a good guys for our affiliate program. I'm trying to this app and hope it takes me more traffic . By the way, Nick is a handsome man. If you are considering how to setup your refersion, pls don't hesitate and contact with Nick directly .Because there will be one more chicken leg on his dinner plate.

Sept. 17, 2019

Great app! Easy to use. I really like the user interface! Most impressive part has been the customer service! Emma was always on top of it, responded quickly and helped on small and large initiatives. The only thing that they could do better is allow stores to actively recruit on the platform. Hope there are plans for that!

Jan. 8, 2020

Andre was incredibly helpful in identifying my problem and went above and beyond to not only fix it but to correct the issue on my form so I wouldn't have any trouble moving forward. His responses were timely and informative; excellent customer service!

Aug. 15, 2019

I have only just started out with this app, but the customer support so far has been amazing!!!!!!!!

Aug. 8, 2019

Very easy to set up! Looking forward to using it. Goes without saying but this app seems like a very good idea!

April 21, 2022

Fast support help from Lisy! Refersion always responds super fast and solves any technical issues. Thank you so much.

Aug. 18, 2022

Good support from Jenna! I use this app for our affiliate program and it's the best! The support team at Refersion is truly heaven sent. The platform is user-friendly and gets the job done. Highly recommend this app!