Refersion Affiliate Marketing
All reviews
Great app! Easy to use. I really like the user interface! Most impressive part has been the customer service! Emma was always on top of it, responded quickly and helped on small and large initiatives. The only thing that they could do better is allow stores to actively recruit on the platform. Hope there are plans for that!
Andre was incredibly helpful in identifying my problem and went above and beyond to not only fix it but to correct the issue on my form so I wouldn't have any trouble moving forward. His responses were timely and informative; excellent customer service!
I have only just started out with this app, but the customer support so far has been amazing!!!!!!!!
Very easy to set up! Looking forward to using it. Goes without saying but this app seems like a very good idea!
Fast support help from Lisy! Refersion always responds super fast and solves any technical issues. Thank you so much.
Good support from Jenna! I use this app for our affiliate program and it's the best! The support team at Refersion is truly heaven sent. The platform is user-friendly and gets the job done. Highly recommend this app!
I was looking for an app to help me streamline and have more control of my influencer program specially to measure results when considering sales. Emma form their team is amazing, they went over my hole set-up, did a lot of follow-up and gave me good advice to get these sales in. I highly recommend.
Awesome customer service from Emma! She went above and beyond, thinking of something WE hadn't. Thank you!
Being this is my first week at a new job and having no clue on affiliate programs, I found the refersion was very attentive and helpful with all of my questions. Once reading through the FAQ I was able to navigate through the website with ease and get our program up and running within a day!
Like how quick customer services gets back with you! Olivier form refersion got right with me and found a solution fast :) Glad I decided to use a great app for my life line!! Thanks Olivier!!!
This app is really great for tracking affiliates! It makes things so simple and organized, and we love being able to connect it to our Shopify store. Paying affiliates through this platform is seamless and simple. Setting everything up initially can be a little challenging, but the tutorial videos help a lot. When we couldn't figure out a few things on our own, Emma from customer service stepped in! She was able to walk us through setting up discount links and made sure everything was running smoothly which was much appreciated. Overall, I would definitely recommend this app to users who are seeking an affiliate management system!
This app seems like it has a lot of moving parts, and difficult to use... HOWEVER the tutorials and support from the Customer Success Manager made it super easy. The depth of what we want to do was quickly achieved. 10/10
have worked with a lot of apps and the customer service was terrible. Emma was the consummate profession and very knowledgeable. if for some reason she doesn't work out with your company, send her to me. She's hired!
Wonderfull! Emma helped me with installing the app properly. I am using a thirth party payment provider, so Refersion did not work in the first stage. They helped me installing the app for free. Thanks Emma and Refersion!
Emma was super helpful with our issue of needing to remove affiliates from our account and fixed our issue quickly.
This app has made managing and recruiting affiliates a breeze. The only reason I didn't give it 5 stars is it doesn't allow for multi-level payouts which would be a nice feature. However, this is a minor concern of mine and I choose it over others for it's amazing customer support. I scheduled a one on one screen share with Emma during the setup and was extremely pleased with her level of dedication to customer satisfaction.
So far so good! Very user friendly and easy to use. Getting set up couldn't be easier with their incredibly helpful staff: Emma was able to integrate with Shopify, run a test, and make sure everything was working as it should. I would highly recommend Refersion to anyone looking to get the most out of their affiliate marketing.
Very prompt and helpful customer service — Emma was super quick with my questions and I got all the info I needed to get set up. Thanks again!
Erik was so helpful with getting my account set up and answering any questions I had throughout the Shopify integration. I've heard from several other affiliate managers that Refersion is the way to go.
Emma was fantastic and gave me great advice every step of the way. She even sent me a video so that I could easily resolve my issue.
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