All reviews

Rating Breakdown

  • 5
    87% (421 ratings)
  • 4
    7% (33 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (20 ratings)

Reviews with Text

  • 99% (479)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 11, 2024

Refersion is a great app. Customer service is topnotch!! Eugene helped us out most recently and was very helpful!! Keep up the great work guys!!

Using app

Over 7 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2019

(I never leave reviews but Emma gets a beer so I have too!) but truthfully, Emma is amazing and I am overall really impressed with the customer service and the platform.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2019

Emma helped us get set up with our new scheme, she resolved all issues quickly and efficiently - amazing customer service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2019

Shakima has been a great help for setting up our account. Great customer service :) Thank you so much

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 5, 2019

Erica, Ashley, Shakima, and Emma all did a great job in getting me started on Refersion. If used right, I think the app will be a great way to supplement store revenue! Thanks again, Refersion! Looking forward to utilizing everything to its fullest, and also increase social media presence.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2019

Emma was super helpful in getting us setup. We haven't started using the app yet but when we will I will write another review.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2019

I want to use this app to brust sales. When I have some problem during using it, Shakima helps me a lot. Thanks for Refersion, it is a good app.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2019

I use this app for the ambassador who endorse my brand on instagram, in the aim to track the sells made thanks to you, and give them back some free product from my store. The app is not very intuitive for me (I don't use that kind of app a lot) so Erik checked some details for me, and now everything is ok ! Thank you !!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2019

So far this app has been absolutely everything I need it to be, and is very easy to figure out. The couple times I have had to email support it has been handled with haste (thanks Emma!) and TOP TIER customer support tactics. Fantastic company. Highly recommended

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2019

Great app for our store reviews. Emma has been very helpful and patient with our requirements for Refersion! :)

Using app

18 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 3, 2019

I’m a new user for Affiliate marketing but Emma was a big help and was right there when I needed help!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2019

Just started working with Refersion. Great team! Erik, in particular, was extremely helpful. If you're new to affiliate marketing, I highly recommend this company and their seamless Shopify integration suite.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2019

Affiliate tracking is essential to our business model. We couldn't do it without Refersion! If ever we have troubles, their CS team has been super helpful. Like, over-the-top helpful. Emma and Erik have saved my behind on multiple occasions. Thanks Refersion!

Using app

6 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 22, 2019

Customer service team is top notch, especially Emma. Questions are always answered in a timely manner, with direct answers as well as articles to help.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2019

Great plugin that does what it was supposed to do. I had some issue as we were using the enterprise version but the support staff was helpful in providing assistance. Emma attended quickly to our queries. Would recommend you to try it out.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 15, 2019

We haven't started implementing the program yet, but the set up was easy and Shakima on the customer support team was very helpful when I had some initial set up questions!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2019

This app is great. The customer support team is really helpful and attentive. They've always been able to answer my questions quickly. Thanks!

Using app

7 months

Total reviews

2

Average rating

5.0

4 / 5 Share

May 23, 2023

I would like to be able to export more data from the API, luckily John and Eugene always help us to get the reports. but I would like to automate those process and get the commission payment status by order/sku from the API.

Using app

Almost 7 years

Total reviews

4

Average rating

3.8

5 / 5 Share

Jan. 4, 2019

We are new to Refersion and if it wasn't for Erik we may not have finished the integration! They have great customer service and reviews including from people I know offline. We look forward to growing with Refersion

Using app

About 18 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 3, 2018

We received a lot of fraudulent transactions. I paid the affiliates without knowing they were fraudulent and created a complete mess and cost me a lot of money and credibility with my customers.

Store

Nakamol

Using app

5 months

Total reviews

1

Average rating

1.0