All reviews

Rating Breakdown

  • 5
    87% (893 ratings)
  • 4
    7% (70 ratings)
  • 3
    2% (16 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (32 ratings)
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5 / 5 Share

Feb. 19, 2020

So far it's great. Very user friendly. Andre, Erica and Shakima have all been super-helpful and quick to respond to all the questions we have. The app itself is very intuitive and doesn't take too long to get set up and be up and running. Highly recommend!

Store

Lokai

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2020

The Refersion APP certainly makes business easy, it has been an extremely vital addition our business. The team are amazing to deal with also, incredibly happy!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2020

Amazing app and 5 star support. The best part about this app is the high quality and fast support. Oliver was the best and helped me so much.

Using app

Almost 4 years

Total reviews

17

Average rating

5.0

5 / 5 Share

Feb. 7, 2020

This is my first week on Refersion, and so far, so great! I have a Shopify site and use ReCharge to manage my subscription-based business. Andre did a great job logging into my Shopify account and performing a test order to make sure everything flowed correct through the ReCharge checkout. His quick work eliminated my fears of causing a bad customer experience due to my own lack of technical prowess. Also, I find their help documents to be very detailed and easy to understand. Now let's go scale the business!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2020

Andre was a great help with helping set up my integration to get my up and going! It is important to myself to make sure I have the right tools set up for success and have to worry about setting it up . Thank you Andre and team for getting me set!

Store

INCDNT

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2020

So easy to get setup and they have wonderful tools! Better than any other affiliate platform I've worked with. Andre is great, set up was very smooth! Cheers, Andre.

Store

SIFRI

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2020

Easy set up. Went through the steps outlined. Already have some affiliates. Excited to see what's next. Kerching kerching.

Using app

10 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Jan. 28, 2020

I use Refersion to help grow our e-commerce shop that supports autism, while simultaneously giving autism families a way to make some extra money by referring others to us. It's a huge win on multiple fronts! Emma was great to work with and made the setup process a seamless process!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2020

It was a little confusing at first because my Shopify orders weren't converting and showing up for as trackable for my affiliates but Andre was really helpful and got everything sorted out for me quickly. Thank you! :)

Store

Cooked

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2020

Nick was SO helpful in onboarding us to Refersion! Extremely responsive and answered all my questions (I probably asked a hundred!) and I feel comfortable running Refersion after all his help. Thanks, Nick and Refersion!!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2020

We have used Refersion for over three years and have built an awesome ambassador program on it! Refersion makes it easy to send commission to affiliates and automatically creates coupon codes on Shopify when an affiliate creates their unique code to promote with. If we ever have a problem, the Refersion team is very quick to solve the issue. Affiliate marketing has been a huge part of our company thanks to Refersion

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

3 / 5 Share

Jan. 13, 2020

Support is great, they are very responsive on the chat and Andre has provided thorough information that has solved my questions each time.

Using app

Over 1 year

Total reviews

2

Average rating

3.5

4 / 5 Share

Jan. 8, 2020

I am new here and always have questions about the system, but Emma really helps me quick with great patience. I'd like to say thank you and look forward to the experience with refersion.

Using app

10 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 8, 2020

Emma was very helpful. The app is everything and more than we need. Quality technology and superb customer service. Emma was honestly super helpful. Ya'll should buy her a beer.

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 8, 2020

Shakima was amazing. She patiently explained the value of affiliate/referral marketing to me, a non-techie. When I had an implementation question, Andre was quick to propose a simple article with the right fix. Great company!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2020

Refersion makes it simple to run an eCom affiliate program and integrates with key partners in the eCom space. They have great service and are easy to work with. Nick helped me with a custom report and was able to get the dev team to correct it and re-run it in no time. Great team over there!

Using app

About 6 years

Total reviews

3

Average rating

4.3

1 / 5 Share

Jan. 7, 2020

I’ve been using this for a few months and I’m very underwhelmed by the results. Encountered an issue with the referral code not being generated. The support said it was a bug from a few days prior which they had since fixed, but clearly their "fix" didn’t generate the code and the problem was still there. I think it’s fair to say they should have notified me of this major bug when I inquired about this exact feature just two days prior. A big issue is that the app is not responsive or mobile-friendly at all and since all our influencers are on mobile, it doesn’t look good. I invested quite a lot of time in the setting up & getting familiar with this complicated app, and at a rate of 89$ a month, this has been a huge waste of resources. I’m done. Will be waiting for a better app to come along.

Using app

2 months

Total reviews

13

Average rating

3.2

1 / 5 Share

Dec. 31, 2019

We have been using Refersion for the past 5 months and have had nothing but problems. The app is very buggy and never seems to be working properly. I have worked for years to build lasting relationships with my affiliate partners and the Refersion software has been randomly giving and then taking away commissions putting my integrity into question. Unforutanly after several commission issues, I can no longer trust this app and will be looking into different options.

Using app

8 months

Total reviews

1

Average rating

1.0

3 / 5 Share

Dec. 21, 2019

it's been a mess trying to get my affiliate program up and running. not entirely refersions fault but mainly payment rails but they have an integration with them and assigned me a contact at payment rails that just stopped answering after a while instead of assigning someone on their end to my case. so. I give up. can app developers these days stop contacting me personally after I've written a review btw? just waiting for it to happen every time I write a review that isn't 5 stars. I have to start putting a disclaimer on every review that I will change my rating to a 1 if they do. oh this is the reviews, I thought I was blogging. do people still write blogs btw? that's all for now.

Using app

14 days

Total reviews

2

Average rating

2.0

5 / 5 Share

Dec. 3, 2019

Excellent app for affiliates if you want something easy and simple to operate. The team helped me get set up and ready to go in no time at all. Thanks, Emma!

Using app

5 months

Total reviews

2

Average rating

5.0