Refersion: Affiliate Marketing
Affiliate Marketing & Partner Tracking App | Refersion
Rating
4.7
feedback
493
chart
#1,679
All reviews
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Nov. 4, 2018
So far so good - has some traffic - best way is to engage your affiliates not just accept anyone and sign up to the marketplace
Nov. 2, 2018
This app is fantastic. Shout out to Shakima for being an incredible customer service representative. Helped with all my issues! Thanks so much!
Oct. 28, 2018
I have decided to uninstall this app for the following reasons: 1. We offered a free shipping code to affiliates and Refersion couldn't handle it. The app deducted the cost of the shipping from the affiliate's total, so that the commission wasn't correct. 2. The customer service is lacking. It took days to hear back about troubleshooting. 3. In order to give the affiliates a unique weblink, we had to add another step and enter the link into the back end of Shopify. (So many podcasters have their own links to send referrals...I just think this workaround is a bit unnecessary.)
Oct. 24, 2018
I was having trouble complete the order test that generate the referral link. Therefore, I contacted refersion customer support. Thanks to Shakima, who solved the problem for me, I have confidence in using this app properly. By the way, Refersion itself, which was recommended by my friend to use, has been constructed properly, hence the quantity of introduction and tutorial are plenty enough for any beginner to start the program. If you are not able to solve problems yourself, you can also contact customer service. (Their active responed is the main reason I would like to rate this app 5 stars.)
Oct. 9, 2018
Great Ap so far and also fantastic customer service - especially from Shakima! Keep up the great work
Oct. 3, 2018
Eric did a great job with helping me on the initial setup. Looking forward to learning more about this. Thank you again!
Sept. 26, 2018
Refersion is greatest app ever as it enables one to grow it business exponentially. Also, Refersion's operations support team headed by Emma is top notch! Thanks,Emma, for your support and thorough technical troubleshooting and hence the resolution of my issue performing test order through aforementioned app, on 9-24-2018. You're the best as Marafasions.com looks forward to working with you in future.
Sept. 17, 2018
So far so good. Emma did an amazing job with integrating Refersion with my Shopify Store. Thanks so much. Kim
Aug. 29, 2018
Customer service is great! Emma responded super promptly and solved my issues.
Aug. 27, 2018
So far so good. Very easy to set up and use. And if you have any questions, Shakima is the word! She'll make it out of a bottle to help you… taking customer service to a whole new level!
Aug. 22, 2018
Emma was great and helped us quickly update our system and get things running smoothly after implementing changes. The team there is great, and our experience has been a good as we could hope.
Aug. 7, 2018
We've been using this for the affiliates we work with, and helps us keep track of everything. When we had issues we just emailed support, and Emma was so helpful and prompt.
July 28, 2018
This app has helped us become the number one store in our niche outperforming all of our competition. We highly recommend it!
July 25, 2018
We're still learning how to use and setup it but the customer service is top level. And thanks to Erik we have Refersion working. :)
July 18, 2018
We have been using Refersion for just over (3) weeks and very pleased. Sergio and everyone else provides fantastic email and phone support. The onboarding process is fast and easy with a lot of videos and a simple step-by-step to do list. Try it you will love it. Warm Regards, Randal DeHart, PMP, QPA Fast Easy Accounting
June 28, 2018
I'm having problem after problem since yesterday, first with the tracking, then the order amount wasn't correct, I tried figuring it out with both Emma and Erik but they just couldn't find why there was this problem and then stopped answering... I also want to say to the EU based shopify owners that the paypal payouts have been stopped by paypal for non US markets (I talked with paypal this morning on the phone and they told me) so I wrote again to Refersion to get some help with using Stripe instead and then again no reply and it's been the whole day...
June 20, 2018
They have been by far the easiest app to work with. Their customer service is easy to get a hold of and always helpful!
June 5, 2018
So far so good! Took us only a little while to get everything set up, Erik was helpful in running through the final details. I was pretty skeptical about how this would work, but we have 3 generic affiliates and 1 who seems like a perfect fit all within the first week. Fingers crossed that we generate some sales, but so far I can say that the integration and configuration is easy as possible.