Refersion Affiliate Marketing
All reviews
I have decided to uninstall this app for the following reasons: 1. We offered a free shipping code to affiliates and Refersion couldn't handle it. The app deducted the cost of the shipping from the affiliate's total, so that the commission wasn't correct. 2. The customer service is lacking. It took days to hear back about troubleshooting. 3. In order to give the affiliates a unique weblink, we had to add another step and enter the link into the back end of Shopify. (So many podcasters have their own links to send referrals...I just think this workaround is a bit unnecessary.)
I was having trouble complete the order test that generate the referral link. Therefore, I contacted refersion customer support. Thanks to Shakima, who solved the problem for me, I have confidence in using this app properly. By the way, Refersion itself, which was recommended by my friend to use, has been constructed properly, hence the quantity of introduction and tutorial are plenty enough for any beginner to start the program. If you are not able to solve problems yourself, you can also contact customer service. (Their active responed is the main reason I would like to rate this app 5 stars.)
Great Ap so far and also fantastic customer service - especially from Shakima! Keep up the great work
Eric did a great job with helping me on the initial setup. Looking forward to learning more about this. Thank you again!
Refersion is greatest app ever as it enables one to grow it business exponentially. Also, Refersion's operations support team headed by Emma is top notch! Thanks,Emma, for your support and thorough technical troubleshooting and hence the resolution of my issue performing test order through aforementioned app, on 9-24-2018. You're the best as Marafasions.com looks forward to working with you in future.
So far so good. Emma did an amazing job with integrating Refersion with my Shopify Store. Thanks so much. Kim
This app works well for our affiliate program. Having the dual domains is essential to ensure our global and local affiliates provide a good customer experience. Thanks Emma!
Customer service is great! Emma responded super promptly and solved my issues.
Shakima was a great help with setting up Refersion on our store!
So far so good. Very easy to set up and use. And if you have any questions, Shakima is the word! She'll make it out of a bottle to help you… taking customer service to a whole new level!
Emma was great and helped us quickly update our system and get things running smoothly after implementing changes. The team there is great, and our experience has been a good as we could hope.
We've been using this for the affiliates we work with, and helps us keep track of everything. When we had issues we just emailed support, and Emma was so helpful and prompt.
We're still learning how to use and setup it but the customer service is top level. And thanks to Erik we have Refersion working. :)
Just started to use refersion and so far very happy with the app. Customer service is great, very quick and very helpful. Emma is a superstar :)
Emma did such a great job helping import my list and with other things. She is nice and she is a lot of help. I appreciate it. Thank you so much Emma and the Refersion team.
Great customer service. Thank you Erik, cheers.
They have been by far the easiest app to work with. Their customer service is easy to get a hold of and always helpful!
So far so good! Took us only a little while to get everything set up, Erik was helpful in running through the final details. I was pretty skeptical about how this would work, but we have 3 generic affiliates and 1 who seems like a perfect fit all within the first week. Fingers crossed that we generate some sales, but so far I can say that the integration and configuration is easy as possible.
I had an issue with tracking conversions and Erik was extremely helpful and solved the issue in a timely manner. I am very pleased with customer service and excited to add this app to my store.
ERIK was great! Very helpful and quick to respond
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