Refersion: Affiliate Marketing
Affiliate Marketing & Tracking Software | Refersion
Rating
4.7
feedback
1,017
chart
#2,927
All reviews
Rating Breakdown
Oct. 25, 2019
service is so great, thank you about that, app is easy to use though.and all matched.thank you for such a great job
Oct. 23, 2019
Andre was awesome! very helpful in setting up my account and I am going to be asking him more questions soon..,, he just doesnt know it yet :) excited to have this service integrated into my business! thanks!
Oct. 23, 2019
Nick was amazing, He helped me solve a major problem with my account. He was so helpful and detailed it truly made my interacting with refersion a breeze.
Oct. 15, 2019
Really glad to observe the extend of concern Emma (your team member) shares. Look forward to the enthusiastic mentoring in future as well.
Oct. 15, 2019
Love the Refersion app!! Olivier was super attentive and it was super easy to set up. I will definitely recommend this app to anyone with a shopify account.
Oct. 10, 2019
Just started so I don't have any experience with the tool yet. But amazing customer service. Great team and helpful staff. Nick, Thank you very much !
Oct. 2, 2019
I setup my affiliate program really organically. It's super simple with the help of the Refersion team. Emma was super helpful getting me setup. Cheers!
Sept. 25, 2019
Nick was incredible help with this! He was very responsive and helped us get all the bugs fixed properly to get the tracking working properly.
Sept. 25, 2019
We are now using Refersion for two sites, and are seeing success so far! My call with Emma today was so helpful! She walked me through different processes to track our Affiliates and conversions, as well as how to change their commission rate. Thanks for all your help!
Sept. 24, 2019
We're a new customer. Emma (support team) did an *amazing* job getting us up and running quickly. Kudos to their support team for their knowledge, responsiveness, and being cool. It's a rare combo. Facts. Excited to leverage the platform!
Sept. 24, 2019
Super pleased with Refersion. With the app and especially the support team. Easy to use and modify to our unique needs
Sept. 20, 2019
When you are trying a new app the support is very important and Reversion have it! Excellent support service is given by Nick, the answer fast and effective. The videos are clear and easy to understand.
Sept. 20, 2019
What's the point of having an affiliate program if you can't communicate effectively with them? What Refersion doesn't tell you is that your affiliates CANNOT read the messages you send to them from their mobile device. So we sent an announcement to 200 affiliates and then went about our business. Two days later our Customer Support inbox is flooded with messages from our affiliates saying they NEVER got the message. Why? Because 100% of them accessed their dashboard from their phone. When I reached out to support I received this response... "As of currently Refersion hasn't yet been optimized for mobile..." So there you have it. If i'm managing an affiliate program, I would NEVER use Refersion, until it works across all platforms. An app that doesn't work on mobile? Dumb.
Sept. 19, 2019
So far it's great, and Nick was super helpful! Thanks! ----------------------------------------------
Sept. 19, 2019
Very thanks Nick, he is really a good guys for our affiliate program. I'm trying to this app and hope it takes me more traffic . By the way, Nick is a handsome man. If you are considering how to setup your refersion, pls don't hesitate and contact with Nick directly .Because there will be one more chicken leg on his dinner plate.
Sept. 17, 2019
Great app! Easy to use. I really like the user interface! Most impressive part has been the customer service! Emma was always on top of it, responded quickly and helped on small and large initiatives. The only thing that they could do better is allow stores to actively recruit on the platform. Hope there are plans for that!
Sept. 13, 2019
Nick did a great job assisting me with setting up this app. He even did a test to make sure everything was working properly. Thanks Nick
Sept. 11, 2019
I really appreciated Nick taking the time to walk me through the platform to get me familiarized! He was awesome to work with and I look forward to getting started with Refersion! Thank you so much!!
Sept. 9, 2019
I'm loving this app-Big shout out Nick who made the whole process a breeze-Awesome customer service
Aug. 23, 2019
I like how Refersion handles on-boarding new customers. When I created my new account I got an email from Nick offering personal help setting it up. He also took some time out to chat with me over the phone. Thank you!