Refersion: Affiliate Marketing

Nov. 27, 2019

Nick in support REALLY helped me out. I was struggling for literally hours and trying to set up my affiliate payouts and mostly I just kinda discovered new error codes. He helped me quickly and efficiently so I didn't waste any more additional time to my sites launch date. So wonderful having service like that! It helps so much when you're not 100% savy just yet.

Nov. 25, 2019

Wow, Nick is amazing. The app looks great, so I was really hoping it would work with my third party payment gateway. Unfortunately, it didn't... at first! Then Nick from their support came in clutch and helped me set everything up, so it's working perfectly now. Great app, even better support.

Nov. 20, 2019

So far, so good. Customer service with Oliver is on point and looking forward to getting this app in full throttle with our shop! :) Patrick

Oct. 31, 2019

App works great, and the customer service is top notch. They respond very quickly and are very helpful!

Oct. 31, 2019

We've only just started using Refersion, but thus far getting it set up, while somewhat complicated (we have 2 stores and an IP redirect), was aided by the fantastic support team, namely Nick. Nick was super patient while we worked through issues getting everything going, given the complexity, and largely did the work for us. It's true, you do get what you pay for, and I'd recommend Refersion based on the level of excellent customer support alone :)

Oct. 29, 2019

Andre was top notch! Some apps drag their feet to install their code to your site but this went swiftly! Hope to add additional positive customer service & user experience reviews in the future.

Oct. 28, 2019

This app is a great tool and Nick was very helpful and polite! He was pretty quick to answer all my questions and always made sure I knew he was there for any future questions. He created a good experience with this app.

Oct. 25, 2019

service is so great, thank you about that, app is easy to use though.and all matched.thank you for such a great job

Oct. 23, 2019

Andre was awesome! very helpful in setting up my account and I am going to be asking him more questions soon..,, he just doesnt know it yet :) excited to have this service integrated into my business! thanks!

Oct. 23, 2019

Nick was amazing, He helped me solve a major problem with my account. He was so helpful and detailed it truly made my interacting with refersion a breeze.

Oct. 15, 2019

Really glad to observe the extend of concern Emma (your team member) shares. Look forward to the enthusiastic mentoring in future as well.

Oct. 15, 2019

Love the Refersion app!! Olivier was super attentive and it was super easy to set up. I will definitely recommend this app to anyone with a shopify account.

Oct. 10, 2019

Just started so I don't have any experience with the tool yet. But amazing customer service. Great team and helpful staff. Nick, Thank you very much !

Oct. 2, 2019

I setup my affiliate program really organically. It's super simple with the help of the Refersion team. Emma was super helpful getting me setup. Cheers!

Sept. 25, 2019

Nick was incredible help with this! He was very responsive and helped us get all the bugs fixed properly to get the tracking working properly.

Sept. 25, 2019

We are now using Refersion for two sites, and are seeing success so far! My call with Emma today was so helpful! She walked me through different processes to track our Affiliates and conversions, as well as how to change their commission rate. Thanks for all your help!

Sept. 24, 2019

We're a new customer. Emma (support team) did an *amazing* job getting us up and running quickly. Kudos to their support team for their knowledge, responsiveness, and being cool. It's a rare combo. Facts. Excited to leverage the platform!

Sept. 24, 2019

Super pleased with Refersion. With the app and especially the support team. Easy to use and modify to our unique needs

Sept. 20, 2019

When you are trying a new app the support is very important and Reversion have it! Excellent support service is given by Nick, the answer fast and effective. The videos are clear and easy to understand.

Sept. 20, 2019

What's the point of having an affiliate program if you can't communicate effectively with them? What Refersion doesn't tell you is that your affiliates CANNOT read the messages you send to them from their mobile device. So we sent an announcement to 200 affiliates and then went about our business. Two days later our Customer Support inbox is flooded with messages from our affiliates saying they NEVER got the message. Why? Because 100% of them accessed their dashboard from their phone. When I reached out to support I received this response... "As of currently Refersion hasn't yet been optimized for mobile..." So there you have it. If i'm managing an affiliate program, I would NEVER use Refersion, until it works across all platforms. An app that doesn't work on mobile? Dumb.