Refersion: Affiliate Marketing

Aug. 23, 2019

The application is easier to use than I thought, Shakima came to my aid without me asking and at the right time, thank you Refersion hope to make a maximum of sales with you!

Jan. 8, 2020

Andre was incredibly helpful in identifying my problem and went above and beyond to not only fix it but to correct the issue on my form so I wouldn't have any trouble moving forward. His responses were timely and informative; excellent customer service!

Aug. 15, 2019

I have only just started out with this app, but the customer support so far has been amazing!!!!!!!!

Aug. 12, 2019

Beautiful App and great Support! I tried several affiliate apps but refers was the best for me. They really have made a great tool and they have great partnerships with publishers. And the support is really great! Since I am just starting with Affiliate I have / had a lot of question, but Emma, Shakima and Courtney really helped me so much all the time! I can highly recommend the tool and the team! Thank you

Aug. 8, 2019

Refersion customer service was awesome! I worked with Nick and he was the best he made sure that any questions or issues I had setting everything up was taken care of.

Aug. 8, 2019

Very easy to set up! Looking forward to using it. Goes without saying but this app seems like a very good idea!

Aug. 6, 2019

Shakima was great and helped me get through a huge issue with tracking. Thank you so much! Can't imagine another company doing what she did!

Aug. 2, 2019

Emma was nothing but amazing! She helped us set up our multiple site system and we look forward to using this great tool with our stores. I highly recommend Refersion and the support staff.

July 31, 2019

Refersion is a great asset to my marketing plan. I had started out using a web platform that wasn't compatible with Refersion and switched to Shopify primarily because they are compatible with Refersion. Affiliate marketing is where its at! Setting up the account was a bit daunting, but Nick Castellano from the Refersion team pretty much did it all for me. Two thumbs up!!!

April 21, 2022

Fast support help from Lisy! Refersion always responds super fast and solves any technical issues. Thank you so much.

Aug. 18, 2022

Good support from Jenna! I use this app for our affiliate program and it's the best! The support team at Refersion is truly heaven sent. The platform is user-friendly and gets the job done. Highly recommend this app!

July 24, 2019

I was looking for an app to help me streamline and have more control of my influencer program specially to measure results when considering sales. Emma form their team is amazing, they went over my hole set-up, did a lot of follow-up and gave me good advice to get these sales in. I highly recommend.

July 23, 2019

Awesome customer service from Emma! She went above and beyond, thinking of something WE hadn't. Thank you!

July 23, 2019

I needed help with an affiliate program ASAP. My previous one completely failed to integrate properly and after 3 weeks of painful back and forth with the prior app's support team, I finally threw my hands up and was thankfully recommended Refersion by a friend. My immediate impression was: WOW. This team is SO knowledgable, SO responsive, SO impressive. I cannot tell you enough good things about Olivier, specifically. His attention to detail, willingness to figure-it-out (no matter what "it" is) and to give me detailed explanations of each thing was impeccable. I am not super tech-savvy and he was patient with each of my repetitive questions, he explained things slowly and made sure I understood and most of all was generally enjoyable to speak with. Thank you Olivier! And also thank you to Shakima who stepped in when Olivier wasn't available. She was able to catch up on our extensive integration challenges, advise accordingly, and help make this transition as smooth as possible. The team worked endlessly to provide me a result that worked with our third-party checkout app, CartHook, and our Shopify store. Thank you Refersion!

July 23, 2019

Very bad customer service. Don’t get answered for more than a week and they don’t fix problems. If this behaviour will continue, i will probably end my subscription. Thanks

July 23, 2019

Definitely the most user friendly affiliate app I've tried. Customer service is great, Olivier has been super helpful in testing to be sure I have everything set up correctly. Three downsides I've noticed so far: 1) There's no obvious feature to market to affiliates through the Refersion network. A number of other affiliate program apps offer this service. 2) There's not a great way to vet affiliates before approval...thinking of this kind of like a job interview, but it's very one sided- the affiliates can see what the company is offering them, but companies should be able to assess affiliate performance by some metric measured by Refersion and provided with the affiliate's profile. 3) The price! It's steep! Only time will tell if it's worth it.

July 19, 2019

Just got refersion for a new store and so far I haven't had any issues. Nick made sure everything was working correctly by doing a test order and I didn't even have to do anything, lol. Looking forward to a successful affiliate program! Thanks guys!!

July 19, 2019

I'm at the very beginning of using this app, but so far it has been thoughtfully created and the customer service is amazing.

July 18, 2019

So far so good. I had some issues during set up, but Nick helped me solve every one of them and got my store launched in no time. Very happy with the customer service and my overall experience.

July 18, 2019

So far, staff has been really good, app is easy to navigate! The only down side, is: it is on the pricey side.