All reviews

Rating Breakdown

  • 5
    87% (417 ratings)
  • 4
    7% (34 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (20 ratings)

Reviews with Text

  • 99% (477)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 11, 2018

I just hooked up my refersion account. I had a few issues with the setup so I reached out to their support team and they responded back to me immediately. Both Emma and Sergio were great! Knowledgeable and very helpful. Problems solved.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2018

a pretty good app would def recommend for a try!

Using app

About 1 year

Total reviews

16

Average rating

5.0

5 / 5 Share

May 7, 2018

After using Share-a-Sale for way too long, we switched to Refersion a year ago for affiliate tracking/marketing. While there's no one-size-fits-all solution to affiliate marketing, Refersion is an excellent option for Shopify store owners. We recently switched from one-time to recurring subscriptions and Refersion made the transition seamless. Special shoutouts to Emma and Erik from Refersion--extraordinary dedication to customer service. They really care about making your implementation work! One area for improvement: please make it easier to handle automated payments to affiliates. Currently we do payments manually for each affiliate because PayPal (Refersion's payout option) makes this complicated/cumbersome. It would be great to have an alternative to PayPal.

Store

Qmedic

Using app

10 months

Total reviews

1

Average rating

5.0

1 / 5 Share

May 7, 2018

Their API endpoints have Cloudflare enabled to block "automated requests" - after contacting support, they said we should change our user agent. What kind of unprofessional API is this?

Using app

20 days

Total reviews

8

Average rating

2.8

4 / 5 Share

April 30, 2018

Whilst we didn't have the best of luck with this app, Customer Service were very professional, friendly, and seem to have good intentions towards their customers which is a rare find. The pricing is steep and you will need a good amount of sales a day to make profit if you're using affiliate codes. But the staff and platform seem good.

Store

Kuckian

Using app

3 months

Total reviews

6

Average rating

3.0

5 / 5 Share

April 10, 2018

If you have an online business and work with influencers, this is a must. Saved literally hours every week by using this app and incredibly good value! Highly recommended. Customer service is A1.

Store

Boxraw2

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 21, 2018

Early days but we have three affiliates signed up from the Refersion Marketplace in the first week and Erik has been super helpful for us affiliate marketing newbies.

Store

T8 Run

Using app

2 days

Total reviews

5

Average rating

4.2

5 / 5 Share

March 16, 2018

The system flows so fluently and the customer service is amazing! 10/10 recommend!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2018

Excellent service! Emma was super helpful.

Using app

About 1 hour

Total reviews

14

Average rating

4.4

5 / 5 Share

March 2, 2018

Great app. Great customer service. Highly recommend. Thanks, Erik!

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2018

Emma has been great in solving an issue we had with the software. Great system overall.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2018

Great features for the Kulor Cases affiliate program. And specials thanks to Erik for the super quick support with the app integration.

Using app

1 day

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 15, 2018

Great app, all our ambassadors love it already Thanks to Emma with all the help setting up Highly recommend

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2018

The team has been super helpful getting back to me with all my questions answers. I can always call and message staff and get a hold of them immediately. They have made the transition to Refersion so easy.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2018

I would like to commend the Refersion team, specifically Layth, for their amazing customer service! I had an issue with my login and they worked hard to resolve it. I received phone calls and emails with regular updates and was not forgotten about. I will gladly recommend Refersion to anyone. It doesn't hurt that the app itself is also very user-friendly. Thank you Layth & the Refersion team!

Using app

About 2 years

Total reviews

3

Average rating

4.0

5 / 5 Share

Jan. 9, 2018

Great app, and terrific customer service from the team behind it. Layth was such a fantastic help to us recently, and worked with us to make some rather large changes to our existing commission structures. He made an otherwise very painful process quick and easy - can't ask for more than that. Thanks so much!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 19, 2017

I got charged the second i installed this even though there is a 14 day trial. Never used it and uninstalled in first week but i was charged the first day. Most likely hidden language when initially setting it up to steal from customers. Avoid at all cost.

Using app

13 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 15, 2017

Awesome support! Emma is amazing !

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2017

A customer of us pointed out to check Refersion for our affiliate program. We had a quick look at it and installed it straight away. Super easy to set up and use. Within a day two or our affiliates have already made their first commissions. Ask for Erik to assist you with any of your questions. Super quick and promo feedback from him which really adds to the customer support! Thanks guys!

Using app

6 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 15, 2017

Very easy to set up and very professional system. All my affiliate have their own dashboard to which they have access, recording their sales and commission. I upgraded right away to the 89$ plan because I want to be able to track the discount codes I give to influencers. Up to now I'm very happy! https://theprintableconcept.com

Using app

About 19 hours

Total reviews

5

Average rating

5.0