Refersion: Affiliate Marketing
Affiliate Marketing & Partner Tracking App | Refersion
Rating
4.7
feedback
493
chart
#1,679
All reviews
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June 2, 2018
I had an issue with tracking conversions and Erik was extremely helpful and solved the issue in a timely manner. I am very pleased with customer service and excited to add this app to my store.
May 25, 2018
So far so good! Emma has been a great help when I was stuck during my set up. Cheers!
May 17, 2018
So far so good! Emma was extremely helpful in getting us up and running. Already have a few affiliates on board!
May 11, 2018
I just hooked up my refersion account. I had a few issues with the setup so I reached out to their support team and they responded back to me immediately. Both Emma and Sergio were great! Knowledgeable and very helpful. Problems solved.
May 7, 2018
After using Share-a-Sale for way too long, we switched to Refersion a year ago for affiliate tracking/marketing. While there's no one-size-fits-all solution to affiliate marketing, Refersion is an excellent option for Shopify store owners. We recently switched from one-time to recurring subscriptions and Refersion made the transition seamless. Special shoutouts to Emma and Erik from Refersion--extraordinary dedication to customer service. They really care about making your implementation work! One area for improvement: please make it easier to handle automated payments to affiliates. Currently we do payments manually for each affiliate because PayPal (Refersion's payout option) makes this complicated/cumbersome. It would be great to have an alternative to PayPal.
May 7, 2018
Their API endpoints have Cloudflare enabled to block "automated requests" - after contacting support, they said we should change our user agent. What kind of unprofessional API is this?
April 30, 2018
Whilst we didn't have the best of luck with this app, Customer Service were very professional, friendly, and seem to have good intentions towards their customers which is a rare find. The pricing is steep and you will need a good amount of sales a day to make profit if you're using affiliate codes. But the staff and platform seem good.
April 10, 2018
If you have an online business and work with influencers, this is a must. Saved literally hours every week by using this app and incredibly good value! Highly recommended. Customer service is A1.
March 21, 2018
Early days but we have three affiliates signed up from the Refersion Marketplace in the first week and Erik has been super helpful for us affiliate marketing newbies.
March 16, 2018
The system flows so fluently and the customer service is amazing! 10/10 recommend!
Feb. 21, 2018
Emma has been great in solving an issue we had with the software. Great system overall.
Feb. 15, 2018
Great features for the Kulor Cases affiliate program. And specials thanks to Erik for the super quick support with the app integration.
Feb. 15, 2018
Great app, all our ambassadors love it already Thanks to Emma with all the help setting up Highly recommend
Feb. 2, 2018
The team has been super helpful getting back to me with all my questions answers. I can always call and message staff and get a hold of them immediately. They have made the transition to Refersion so easy.
Jan. 17, 2018
I would like to commend the Refersion team, specifically Layth, for their amazing customer service! I had an issue with my login and they worked hard to resolve it. I received phone calls and emails with regular updates and was not forgotten about. I will gladly recommend Refersion to anyone. It doesn't hurt that the app itself is also very user-friendly. Thank you Layth & the Refersion team!
Jan. 9, 2018
Great app, and terrific customer service from the team behind it. Layth was such a fantastic help to us recently, and worked with us to make some rather large changes to our existing commission structures. He made an otherwise very painful process quick and easy - can't ask for more than that. Thanks so much!