All reviews

Rating Breakdown

  • 5
    87% (887 ratings)
  • 4
    7% (70 ratings)
  • 3
    2% (16 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (31 ratings)
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5 / 5 Share

July 17, 2019

Being this is my first week at a new job and having no clue on affiliate programs, I found the refersion was very attentive and helpful with all of my questions. Once reading through the FAQ I was able to navigate through the website with ease and get our program up and running within a day!

Store

Resync

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 10, 2019

Like how quick customer services gets back with you! Olivier form refersion got right with me and found a solution fast :) Glad I decided to use a great app for my life line!! Thanks Olivier!!!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2019

This app is great and helps offer a simple solution to my needs for affiliates. The company follow up and customer service is very good, as well. Nick was there to personally test my integration and is a great support. He has been amazing. So far so good!!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 1, 2019

This app is really great for tracking affiliates! It makes things so simple and organized, and we love being able to connect it to our Shopify store. Paying affiliates through this platform is seamless and simple. Setting everything up initially can be a little challenging, but the tutorial videos help a lot. When we couldn't figure out a few things on our own, Emma from customer service stepped in! She was able to walk us through setting up discount links and made sure everything was running smoothly which was much appreciated. Overall, I would definitely recommend this app to users who are seeking an affiliate management system!

Using app

7 months

Total reviews

2

Average rating

5.0

3 / 5 Share

June 21, 2019

Emma the help person is amazing and support in general is fantastic. My main goal was to acquire new affiliates and I believe this is where Refersion could make better use of the market place. There appears to be no way of contacting any affiliates until they have joined your program. Your program will be listed in the market place but becomes buried very quickly after launch. The data reporting is very good btw... so our only criticism is the market place

Using app

18 days

Total reviews

3

Average rating

3.0

5 / 5 Share

June 17, 2019

This app seems like it has a lot of moving parts, and difficult to use... HOWEVER the tutorials and support from the Customer Success Manager made it super easy. The depth of what we want to do was quickly achieved. 10/10

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 14, 2019

This app is very easy to use and the customer service is amazing. Emma helped me go thru the app and learn how to use it and always answered all my questions with professionalism. She was always on top of it!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2019

The integration process was easy, they even ran a test order for me. Please buy Emma a beer. Thanks again!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2019

have worked with a lot of apps and the customer service was terrible. Emma was the consummate profession and very knowledgeable. if for some reason she doesn't work out with your company, send her to me. She's hired!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2019

Refersion has been very helpful. They respond quickly to my questions and are always willing to login and make an adjustment for me. Emma Shakima and Eric have all been very active contacting me. Thank you Refersion not just for a great app but also for your great service!

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2019

Wonderfull! Emma helped me with installing the app properly. I am using a thirth party payment provider, so Refersion did not work in the first stage. They helped me installing the app for free. Thanks Emma and Refersion!

Using app

About 1 month

Total reviews

5

Average rating

4.2

5 / 5 Share

June 4, 2019

Emma was super helpful with our issue of needing to remove affiliates from our account and fixed our issue quickly.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

May 29, 2019

This app has made managing and recruiting affiliates a breeze. The only reason I didn't give it 5 stars is it doesn't allow for multi-level payouts which would be a nice feature. However, this is a minor concern of mine and I choose it over others for it's amazing customer support. I scheduled a one on one screen share with Emma during the setup and was extremely pleased with her level of dedication to customer satisfaction.

Using app

6 months

Total reviews

1

Average rating

4.0

5 / 5 Share

May 23, 2019

Emma helped me setting up the website and run the test order. She was very helpful and and I had everything up and running now thanks to her. About the app itself, I am just starting it and will let everyone know how it works in 2 months time.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2019

Shakima is such a pleasure to work with! she is quick in response and always responsible and following up to make sure our business needs are met. thank you!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2019

Erik. Mate. You changed my life. If your company doesn't buy you a case of beer.... then we will have to force you to be a www.thedaily.io model. Your call Refersion... Your Call... **Shaking Fist**

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2019

So far so good! Very user friendly and easy to use. Getting set up couldn't be easier with their incredibly helpful staff: Emma was able to integrate with Shopify, run a test, and make sure everything was working as it should. I would highly recommend Refersion to anyone looking to get the most out of their affiliate marketing.

Store

Luft

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2019

Emma helped us set up and get us running on the back end. Refersion has offered me a webinar to update my skills and a one on one session to go over any questions I may have. I love that they link right to my store and how easy it is for affiliates to join our community. dwellNiagara.ca

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2019

Great app! Quick customer service response! Good for Affiliate Marketing! Excellent technical support!

Using app

19 days

Total reviews

3

Average rating

4.7

2 / 5 Share

May 8, 2019

Pretty disappointing - very expensive app. The value of an affiliate app is initially in its market place, which attracted only a handful of poor quality affiliates. The support team take days to get back to you with questions, and the system itself took a long time to set up. You can only have one offer on the market place at a time - the effectiveness of this app is really up to you and the affiliate networks you already have. I had to delete it before I began bleeding money.

Using app

16 days

Total reviews

2

Average rating

1.5