All reviews

Rating Breakdown

  • 5
    87% (887 ratings)
  • 4
    7% (70 ratings)
  • 3
    2% (16 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (31 ratings)
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5 / 5 Share

April 26, 2019

Setup process has been amazing! Emma was really helpful! Really like the fact, that this app has a payment structure that is not based on traffic or affiliates.

Using app

Almost 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

April 23, 2019

Thanks to Emma and Shakima who are very kind and efficient. They are available late in the evening (in France).

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

April 20, 2019

OK lets' lead with the Customer Service, very quick replies, follow ups and they are doing everything they can to make your experience as good as possible but I have only just started setting up my app. So far it seems really easy and Im feeling optimistic, specially because the amazing Customer support.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 16, 2019

Support will help you no matter what. Emma has been coming forward more than needed. Cheers to that! !

Using app

12 days

Total reviews

3

Average rating

3.7

5 / 5 Share

April 10, 2019

Very prompt and helpful customer service — Emma was super quick with my questions and I got all the info I needed to get set up. Thanks again!

Store

Lioness

Using app

11 months

Total reviews

11

Average rating

4.0

5 / 5 Share

April 10, 2019

Erik was so helpful with getting my account set up and answering any questions I had throughout the Shopify integration. I've heard from several other affiliate managers that Refersion is the way to go.

Store

Lakanto

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2019

Emma was fantastic and gave me great advice every step of the way. She even sent me a video so that I could easily resolve my issue.

Store

Mighty

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 3, 2019

We are all very excited to get moving with Refersion, and the integration experience was simple and fast thanks to Emma. She was responsive and informed....a happy surprise considering some of the app vendors we have dealt with! Looking forward to working with the app and the company more!

Store

ORLY

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2019

Love the app. Changed the game for us. Had a domain, and deep linking issue recently, and Emma got right back to me and gave me the fix. Thanks Emma! You are a Rock Star!!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 29, 2019

Thank you Emma for all your help we really appreciate everything. The app has already made our lives easier.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2019

(I never leave reviews but Emma gets a beer so I have too!) but truthfully, Emma is amazing and I am overall really impressed with the customer service and the platform.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2019

Emma helped us get set up with our new scheme, she resolved all issues quickly and efficiently - amazing customer service!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2019

I used this app to help me get more customers and i would love to learn how to refer people so they can make a commission from me also and Emma was a great helper :)

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2019

Amazing app.It helped me make my first sale,great collaboration.This is the app to use to grow your store very fast.

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 6, 2019

Shakima has been a great help for setting up our account. Great customer service :) Thank you so much

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 5, 2019

Erica, Ashley, Shakima, and Emma all did a great job in getting me started on Refersion. If used right, I think the app will be a great way to supplement store revenue! Thanks again, Refersion! Looking forward to utilizing everything to its fullest, and also increase social media presence.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2019

Emma deserves a beer. Great way to get our affiliates program off the ground without all the manual work. Thanks!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2019

I have been using this app for about 4 days and so far I have found their customer support to be superb. I was completing my set up late at night and ran into bump. Customer support responded to my email immediately at 9pm. That was impressive! I was looking for a robust app that is user friendly and provides great customer support. Refersion is meeting my needs on all counts and hopefully will continue to do so. My only concern is the price. The top tier plan is $80 for 130 orders per month and I know I will exceed that limitation in a couple of months. Hopefully the cost of a custom plan is reasonable or that could be a deal breaker for me, but so far so good.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2019

Emma was super helpful in getting us setup. We haven't started using the app yet but when we will I will write another review.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2019

Excellent customer service! Emma from Refersion's CS team helped us upgrade Mellowment to Refersion's enterprise plan after we exceeded the conversion limit :)

Using app

Over 4 years

Total reviews

1

Average rating

5.0