Refersion: Affiliate Marketing

Jan. 4, 2019

We are new to Refersion and if it wasn't for Erik we may not have finished the integration! They have great customer service and reviews including from people I know offline. We look forward to growing with Refersion

Dec. 24, 2018

We had some issues but support is very responsive and the app itself is quite flexible and performs really well. The interface is also easy to work with. Tested several apps, so far it is the best one.

Dec. 21, 2018

I have just installed the app, the customer service is Amazing. I have been supported in my issues by Shakima, she was an amazing help

Dec. 12, 2018

Shakima Is amazing. She was very fast in replying and was very knowledgeable. You are great. *******

Dec. 10, 2018

I enjoyed using Refersion! Emma was a great help when I first started using them. Highly Recommended!

Jan. 18, 2019

now that we are up and running it is working smoothly and customer support was good. affiliates seem happy.

April 28, 2020

We use this app at https://thedrug.store/ and it has so far proved useful- however, the marketplace is a bit rubbish if you are a new site or brand. Don't expect influencers or affiliates to come to you. Andre is a legend though and has helped us solve our issues with integration! But if you are willing to engage with the affiliates yourself and get them signed up to Refersion, it's incredibly easy to manage, the customer service is great and cost effective.

Dec. 3, 2018

We received a lot of fraudulent transactions. I paid the affiliates without knowing they were fraudulent and created a complete mess and cost me a lot of money and credibility with my customers.

Nov. 30, 2018

Excellent customer service! Emma was extremely helpful, she helped me troubleshoot and had my account ready to use fast!

Nov. 30, 2018

Emma has been a huge amount of help. Every question I have had, she has gotten on it in a timely manner. Please, give her a raise. And a bonus. And a cupcake.

Nov. 28, 2018

Thank you very much, Emma. Your patient support has solved a problem that has been a headache for me. I wish you win the beer.

Nov. 28, 2018

Emma was Awesome and helped me a great deal in getting set up. I am now going through the process of getting set up and will continue to ask Emma for help when needed. She was very fast in replying and was very knowledgeable about your product. Edward Toro. Socket Mobile

Nov. 17, 2018

I do belive that it is a great app, with amazing futures. But as any app, there are some negatives.

Nov. 15, 2018

Emma did the test so quickly! Thanks to her! I recommend app like this for such support by emails and direct replies.

Nov. 9, 2018

Emma is Great...even when I hadn't replied, she circled back to keep up the communication cadence. It was nice to know Emma was engaged. Thank you, Emma! Cheers!

Nov. 5, 2018

Spent a few days installing and configuring the app to suit our circumstances. I have been impressed with the quality of both the app itself and customer/tech support. Came across a few problems - but Support responded to my emails in a very prompt and effective manner. I did a lot of research before deciding on Refersion and am glad that I chose them. (Thank-you)

Nov. 4, 2018

So far so good - has some traffic - best way is to engage your affiliates not just accept anyone and sign up to the marketplace

Nov. 2, 2018

This app is fantastic. Shout out to Shakima for being an incredible customer service representative. Helped with all my issues! Thanks so much!

Oct. 28, 2018

I have decided to uninstall this app for the following reasons: 1. We offered a free shipping code to affiliates and Refersion couldn't handle it. The app deducted the cost of the shipping from the affiliate's total, so that the commission wasn't correct. 2. The customer service is lacking. It took days to hear back about troubleshooting. 3. In order to give the affiliates a unique weblink, we had to add another step and enter the link into the back end of Shopify. (So many podcasters have their own links to send referrals...I just think this workaround is a bit unnecessary.)

Oct. 24, 2018

I was having trouble complete the order test that generate the referral link. Therefore, I contacted refersion customer support. Thanks to Shakima, who solved the problem for me, I have confidence in using this app properly. By the way, Refersion itself, which was recommended by my friend to use, has been constructed properly, hence the quantity of introduction and tutorial are plenty enough for any beginner to start the program. If you are not able to solve problems yourself, you can also contact customer service. (Their active responed is the main reason I would like to rate this app 5 stars.)