All reviews

Rating Breakdown

  • 5
    87% (893 ratings)
  • 4
    7% (70 ratings)
  • 3
    2% (16 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (32 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 15, 2018

Emma did the test so quickly! Thanks to her! I recommend app like this for such support by emails and direct replies.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2018

Emma is Great...even when I hadn't replied, she circled back to keep up the communication cadence. It was nice to know Emma was engaged. Thank you, Emma! Cheers!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2018

Spent a few days installing and configuring the app to suit our circumstances. I have been impressed with the quality of both the app itself and customer/tech support. Came across a few problems - but Support responded to my emails in a very prompt and effective manner. I did a lot of research before deciding on Refersion and am glad that I chose them. (Thank-you)

Using app

Over 1 year

Total reviews

12

Average rating

4.6

4 / 5 Share

Nov. 4, 2018

So far so good - has some traffic - best way is to engage your affiliates not just accept anyone and sign up to the marketplace

Using app

9 months

Total reviews

18

Average rating

4.7

5 / 5 Share

Nov. 2, 2018

This app is fantastic. Shout out to Shakima for being an incredible customer service representative. Helped with all my issues! Thanks so much!

Using app

7 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Oct. 28, 2018

I have decided to uninstall this app for the following reasons: 1. We offered a free shipping code to affiliates and Refersion couldn't handle it. The app deducted the cost of the shipping from the affiliate's total, so that the commission wasn't correct. 2. The customer service is lacking. It took days to hear back about troubleshooting. 3. In order to give the affiliates a unique weblink, we had to add another step and enter the link into the back end of Shopify. (So many podcasters have their own links to send referrals...I just think this workaround is a bit unnecessary.)

Using app

3 months

Total reviews

4

Average rating

1.8

5 / 5 Share

Oct. 24, 2018

I was having trouble complete the order test that generate the referral link. Therefore, I contacted refersion customer support. Thanks to Shakima, who solved the problem for me, I have confidence in using this app properly. By the way, Refersion itself, which was recommended by my friend to use, has been constructed properly, hence the quantity of introduction and tutorial are plenty enough for any beginner to start the program. If you are not able to solve problems yourself, you can also contact customer service. (Their active responed is the main reason I would like to rate this app 5 stars.)

Store

iovect

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2018

I love this app, it has exceeded my expectations! Emma was also a great help, on the ball and left nothing unanswered. Amazing service, amazing app and definitely a must have for anyone starting a business!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2018

Support was helpful and fast, especially Emma. Nice work Emma! Problem solved while I ate lunch :). So far really happy. Definitely the best value for affiliate tools.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2018

Refersion is the best app for affiliate marketing. Their support team is very quick and always has an answer. Emma in particular is fantastic! So quick & helpful. Thanks Emma!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2018

Great Ap so far and also fantastic customer service - especially from Shakima! Keep up the great work

Store

BLUblox

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2018

The app is very smooth and easy to use thanks to all the tutorials the team behind it provides. Great job guys! Especially Erik who greatly helped me make sure everything is running smooth! Great app and customer service!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2018

I am what one would call a luddite. . . . really out of touch when it comes to all things web and computer. When I was tasked with assisting the good folks at The Redneck General Store.com, I did some study about how Refersion works, and am still studying, and even with a question about the logo and upload and size, Shakima at Refersion took the time to help me almost immediately! Even for folks like me who don't know much, and are a little concerned about learning e commerce, I can say with absolute certainty that the Refersion folks have your back. . . . thanks, Shakima and all at Refersion.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2018

Eric did a great job with helping me on the initial setup. Looking forward to learning more about this. Thank you again!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2018

Shakima is the BEST customer service rep ever! I was already very impressed with her level of customer service when I first called Refersion (yes, they have phone support, a-mazing), but her continuous support when I called back and prompt responses via email to help me set-up my affiliate program was wonderful. Shakima went above and beyond to help me out. I'm also very appreciative that Emma was able to integrate Refersion with my store and successfully put through a test sale to ensure it was working properly. What an awesome team, THANK YOU. I'm excited to get this program started, woop!

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 28, 2018

EMMA is the best ......................................................................................

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2018

Awesome support! Emma integrated my Refersion account with Stripe. I'm not technical and this would have taken me forever or I would have had to hire someone to do it for me. Thanks again Emma!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2018

Refersion is greatest app ever as it enables one to grow it business exponentially. Also, Refersion's operations support team headed by Emma is top notch! Thanks,Emma, for your support and thorough technical troubleshooting and hence the resolution of my issue performing test order through aforementioned app, on 9-24-2018. You're the best as Marafasions.com looks forward to working with you in future.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2018

Erik did an amazing job. Fast and friendly! I m glad I can start with my affiliate program so fast :)

Using app

9 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 17, 2018

So far so good. Emma did an amazing job with integrating Refersion with my Shopify Store. Thanks so much. Kim

Using app

17 days

Total reviews

5

Average rating

4.0