All reviews

Rating Breakdown

  • 5
    87% (887 ratings)
  • 4
    7% (70 ratings)
  • 3
    2% (16 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (31 ratings)
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5 / 5 Share

Aug. 31, 2018

Happy with the product so far. I researched others in-depth and this seems to be the best option on the market. Great customer service too - Emma and Shakima were both super helpful getting the platform optimized for my business.

Store

Shablan

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2018

I am happy with Refersion's marketplace. I like the fact that they have two main affiliate networks that will help to establish traffic and boost product sales. Also, the customer service is excellent.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 30, 2018

Shakima was very helpful! She was professional, prompt, patient and very communicative with me on getting our Affiliate program set up & structured. We had a few phone calls, screen sharing and a lot of messaging all of which she explained everything very well and was sure to answer all of my questions. Thank you for everything Shakima! :)

Store

N53club

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2018

Customer service is great! Emma responded super promptly and solved my issues.

Using app

9 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 28, 2018

Very good app extremely satisfied, they have a webinar every week just to make sure to answer your questions and help you in setting up the account. Had the same experience with shakima very good customer support, helped me by providing articles ( because I am still a beginner ) on how to set up an affiliate marketing program, how to approach affiliates and provided also an example of other successful affiliate programs. she went out of her way to help.

Store

Dogzish

Using app

13 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Aug. 27, 2018

Shakima was a great help with setting up Refersion on our store!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2018

So far so good. Very easy to set up and use. And if you have any questions, Shakima is the word! She'll make it out of a bottle to help you… taking customer service to a whole new level!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2018

Awesome affiliate tracking system! Easy to use and it works! www.ProbioticPAK.com

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 22, 2018

Emma was great and helped us quickly update our system and get things running smoothly after implementing changes. The team there is great, and our experience has been a good as we could hope.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2018

Great app. It does what it should do. Flexible and easy to understand. Thanks Shakima for helping me set up!

Using app

About 1 year

Total reviews

8

Average rating

4.1

5 / 5 Share

Aug. 14, 2018

Great app and customer service. Emma at refersion jumped in and made sure it was installed correctly and did a test order. Sure made it easy!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2018

From Start to Finish the Refersion team has been incredibly helpful. Ashley, Erik, and Shakima have answered all of my questions, helped my company transition into this system, and continue to offer excellent customer service. I would highly recommend this software!

Using app

8 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 13, 2018

Excellent app, amazing support!! Thanks Shakima :)

Store

Anemela

Using app

5 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 7, 2018

We've been using this for the affiliates we work with, and helps us keep track of everything. When we had issues we just emailed support, and Emma was so helpful and prompt.

Using app

Over 4 years

Total reviews

1

Average rating

4.0

2 / 5 Share

Aug. 2, 2018

Just starting to use this. Rating is 2 stars because there is no way to control notifications. I currently have 13k followers on Instagram (@mr.asadshah) and as soon as I advertised this to my followers I have 400 affiliates within a few hours and 500 in the following day My inbox is basically destroyed even though I ticked "Disable notifications new affiliates" in my notification settings. Also, I realise now that, it takes their software time to accept affiliates. There is no option for me to select all of the affiliates and bulk accept all. I have to do 50 at a time. Writing this review and Refersion has only processed 10 out of 50 It is going to take me ages to accept 000's :( I'll change review if my experience gets better

Using app

4 months

Total reviews

1

Average rating

2.0

5 / 5 Share

July 28, 2018

This app has helped us become the number one store in our niche outperforming all of our competition. We highly recommend it!

Using app

5 months

Total reviews

22

Average rating

5.0

5 / 5 Share

July 25, 2018

We're still learning how to use and setup it but the customer service is top level. And thanks to Erik we have Refersion working. :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

July 20, 2018

Great app with a great support team. Thanks to Emma I was able to get a few redirection problems fixed! :)

Using app

8 months

Total reviews

1

Average rating

4.0

5 / 5 Share

July 20, 2018

Sergio is by far one of the most helpful customer service I've spoken with! Every time when I had questions, especially at the time when I had problem installing the PayPal, Sergio was always so patience answering my questions and walked me through step by step on how to fix my issues.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2018

The app is not super user-friendly BUT customer service is awesome and quick. Emma helped me set up everything properly in 5 minutes. Actually more simple then it looks like. So give them a quick call and everything will go well!

Using app

9 months

Total reviews

3

Average rating

4.0