All reviews

Rating Breakdown

  • 5
    87% (893 ratings)
  • 4
    7% (70 ratings)
  • 3
    2% (16 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (32 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 17, 2022

Refersion has been a game-changer to our affiliate program – everything from the ease of use to reporting AND their very responsive customer service. Highly recommend!

Store

Pique

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 17, 2022

Refersion has been super helpful for us to be able to work on our Affiliate Marketing program, and Kiera B. is a rockstar! Thanks for everything!

Using app

Over 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 16, 2022

We have partnered with Refersion to assist us in running a successful affiliate program for a couple of years now. We have found their platform easy to navigate for both the brand and the affiliate. Their customer support team is attentive and available when there has been a need for assistance. We like that we have the ability to customize our program to run in a manner that best fits our brand's needs.

Store

RevAir

Using app

About 2 years

Total reviews

12

Average rating

4.7

4 / 5 Share

March 16, 2022

Refersion is a great option to get starting within an affiliate program, especially if you're doing outreach on your own outside of the platform. It does not have the capabilities to seek out new leads and offer a variety of offers within the marketplace as some other options, but for the price, it's a great building block for brands new the the affiliate space.

Using app

Over 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

March 16, 2022

Refersion is great. Super easy for the merchant and super easy for affiliates to join our program and grab their link. I recommend refersion to everyone.

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2022

What a great, cost-effective way to start with Affiliate Marketing. This app allowed us to approach our customer base with confidence and show them how to make commissions with selling our products. Smart syncing with Shopify shows you which orders the commissions are associated with, making it easy to go through the approval and payout process. Love the automation processes.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 8, 2022

I use this app for my brand ambassador program and LOVE it! Very easy to use and to navigate. Andre has helped me with a few tasks and was very responsive and helpful to get my questions answered and fixed! I highly recommend this app.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

1 / 5 Share

March 7, 2022

Signed up but cannot move forward since there is just no response from this company - apparently I need to grant access to their login request. Have given up trying to contact them.

Using app

3 days

Total reviews

7

Average rating

2.9

1 / 5 Share

March 3, 2022

There are billing us both throughout Shopify and with our credit card. double charges, what a scam, I'll make sure to report that, you are counting on that a busy business owner won't notice and it will just go by.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 28, 2022

The two best parts of this app are 1.) amazing customer support (Sean was super quick to answer my questions and get me what I needed) and 2.) the fact that you can create a discount code for podcasters who would rather have something easy to use to track sales and commissions than having to only use a link.

Using app

Over 4 years

Total reviews

10

Average rating

5.0

5 / 5 Share

March 15, 2024

Janice was prompt in responding and her answers helped us solve our problem.

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

I haven't used the software much at this point, but I can say that my experience with the support team has been great. They reached out to me to help me set up a test order on our store. We were in the middle of a major theme update and they were willing to come back a week later to run the test when we were ready for them. Their team is friendly and great with getting back to you in a timely manner.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

Very user friendly! Andrew was very swift in integrating my refersion account to my shopify site. Thanks Andrew!

Store

RESN

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

So far, so good! Andrew was helpful in getting us set up. Now I just gotta get out there and share it with our customers! :)

Using app

11 months

Total reviews

10

Average rating

5.0

5 / 5 Share

April 7, 2022

Working with Refersion has been great. Everyone has always addressed our questions with clearly written detailed explanations, including the root cause, and quickly. We don’t find many vendors that do what they say they will, and go above and beyond to find solutions. Whenever we work with other vendors we always complain and say "Why can't they be like Refersion". Sean has being particularly helpful and is so prompt in responses.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

Good widget and easy to use. Customer service Andrew really effective and push all process rapidly. Now our program has been successfully published. Good job.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

We've had problems with tracking since we changed our domain but Refersion support is very responsive and was able to resolve the issue.

Using app

10 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 4, 2022

We've been through a few different affiliate platforms in the past few years. We've recently onboarded to Refersion. It was fairly simple to set up, though missing some vanity features. Support has been really helpful, in particular, Sean has been quick to help us optimize our system and get us set up on the open marketplace. Primary downside: I wish there was a simpler way to set up multiple offers for one affiliate (i.e. working with an influencer agency).

Store

Füm™

Using app

12 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Feb. 4, 2022

I manage the affiliate program of Earth Breeze. My point of contact is Sean W. for troubleshooting orders for tracking purposes. Recently, I found out that for months no sales are coming in so I emailed Refersion. Sean was very timely to response and making sure my questions are answered in details. Eve n questions that I am about to throw to him, he has already answered in advance like what is gonna happen for orders that were not tracked etc. There was one time that he did not replied because he was on work leave but another colleague of him, helped along the way. I really can see that Refersion overall, values time above anything else. Our affiliate program is now back running. Thanks to Sean and hope to not talk to you again coz that wold be another troubleshooting/software problem to fix haha.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Sean helped me reset my account and 2FA after I got a new phone. He was quick to respond and very helpful. thanks!!

Using app

About 4 years

Total reviews

4

Average rating

5.0