Refersion: Affiliate Marketing

March 7, 2022

Signed up but cannot move forward since there is just no response from this company - apparently I need to grant access to their login request. Have given up trying to contact them.

March 3, 2022

There are billing us both throughout Shopify and with our credit card. double charges, what a scam, I'll make sure to report that, you are counting on that a busy business owner won't notice and it will just go by.

Feb. 28, 2022

The two best parts of this app are 1.) amazing customer support (Sean was super quick to answer my questions and get me what I needed) and 2.) the fact that you can create a discount code for podcasters who would rather have something easy to use to track sales and commissions than having to only use a link.

Feb. 28, 2022

The Refersion App is awesome and so is their support! My question and the response I received was quick and accurate.

Feb. 24, 2022

I haven't used the software much at this point, but I can say that my experience with the support team has been great. They reached out to me to help me set up a test order on our store. We were in the middle of a major theme update and they were willing to come back a week later to run the test when we were ready for them. Their team is friendly and great with getting back to you in a timely manner.

Feb. 24, 2022

Very user friendly! Andrew was very swift in integrating my refersion account to my shopify site. Thanks Andrew!

Feb. 23, 2022

So far, so good! Andrew was helpful in getting us set up. Now I just gotta get out there and share it with our customers! :)

April 7, 2022

Working with Refersion has been great. Everyone has always addressed our questions with clearly written detailed explanations, including the root cause, and quickly. We don’t find many vendors that do what they say they will, and go above and beyond to find solutions. Whenever we work with other vendors we always complain and say "Why can't they be like Refersion". Sean has being particularly helpful and is so prompt in responses.

Feb. 16, 2022

Good widget and easy to use. Customer service Andrew really effective and push all process rapidly. Now our program has been successfully published. Good job.

Feb. 8, 2022

We've had problems with tracking since we changed our domain but Refersion support is very responsive and was able to resolve the issue.

Feb. 4, 2022

We've been through a few different affiliate platforms in the past few years. We've recently onboarded to Refersion. It was fairly simple to set up, though missing some vanity features. Support has been really helpful, in particular, Sean has been quick to help us optimize our system and get us set up on the open marketplace. Primary downside: I wish there was a simpler way to set up multiple offers for one affiliate (i.e. working with an influencer agency).

Feb. 4, 2022

I manage the affiliate program of Earth Breeze. My point of contact is Sean W. for troubleshooting orders for tracking purposes. Recently, I found out that for months no sales are coming in so I emailed Refersion. Sean was very timely to response and making sure my questions are answered in details. Eve n questions that I am about to throw to him, he has already answered in advance like what is gonna happen for orders that were not tracked etc. There was one time that he did not replied because he was on work leave but another colleague of him, helped along the way. I really can see that Refersion overall, values time above anything else. Our affiliate program is now back running. Thanks to Sean and hope to not talk to you again coz that wold be another troubleshooting/software problem to fix haha.

Feb. 3, 2022

Sean helped me reset my account and 2FA after I got a new phone. He was quick to respond and very helpful. thanks!!

July 20, 2022

Eugene was very helpful in helping me with my questions, and is most certainly deserving of a coffee!

Jan. 27, 2022

I love this platform! It works extremely well for what it's supposed to do. Customer service (Andrew, our rep) is always very helpful and timely with his responses! - Nicolas Fisher

Jan. 17, 2022

Refersion is such a great tool! It makes keeping track of affiliate commissions and paying them out so easy. If working with affiliates is something you think your website would do well in, I highly recommend Refersion. They also have reps that are there to help you with any questions and help you utilize the platform and push your affiliate program further.

Jan. 13, 2022

Great software and features, awesome technical support from Andre, can't recommend enough Refersion !

Jan. 12, 2022

Andre helped figure out an issue with the post purchase widget that stemmed from one of our third party checkout apps. Thanks!

Jan. 7, 2022

Refersion has been a huge addition to our business. Easy to set up & use & get affiliates to help grow our business. It is a powerhouse. If we could give it a 6 out of 5, we would, because 5 out of 5 doesn't tell the full story of how important Refersion is to us.

Dec. 22, 2021

After nearly two months of using Refersion, it’s not working for me. The messages / announcements sent to the affiliates are not delivered, and Refersion was informed. No resolutions were provided.