All reviews

Rating Breakdown

  • 5
    87% (893 ratings)
  • 4
    7% (70 ratings)
  • 3
    2% (16 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (32 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 20, 2022

在使用Refersion使用期间,由于重新安装了app导致追踪出现了问题,咨询了这边工作人员,refersion的Jenna负责对接,她非常有耐心地解答,回复也很及时,并且帮助解决了问题。期间她一直在跟进情况,在结束后还有帮忙查看是否追踪正确。

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

July 18, 2022

Diana was more than helpful and a joy to work with. Thank you so much to your team for making this a seamless and easy process.

Store

HAFCO

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2022

Diana was a huge help when I needed it! It'd be nice if Refersion would let us switch the conversion status back to Pending ourselves, but no big deal.

Using app

Over 3 years

Total reviews

5

Average rating

4.8

5 / 5 Share

July 15, 2022

I love your customer care - especially (in no particular order) Jenna, Nick, and Andrew. They've been really terrific and gone above and beyond on our tickets. Thanks for making the software and keeping it tight and right!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 12, 2022

Jenna from Support was very helpful! Took care of my issue efficiently and dealing with her was a breeze! Wags, Paul

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 29, 2022

Staff are helpful when you reach out and need help. They respond quickly and Diana fixed our payment issue in a short space of time.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2022

Kiera has been so responsive to all of my emails. She is friendly and has been incredibly helpful. Thank you!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2022

Support is always on point! An Diana was the one I worked with and had my problem solved in less than 5 min! Awesome!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2022

Diana was so helpful in resolving my issue. Quick and very friendly service! Thank you so much for the help!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 10, 2022

Refersion helps our brand grow + scale our affiliate community with ease. It's extremely user friendly for both us and our affiliates. Refersion also has extremely efficient team members to help troubleshoot and keep our brand on track!

Using app

11 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 31, 2022

Refersion has been a great tool to manage our affiliates! When we wanted to do a special affiliate-only sale, Jenna helped me set it up. She was incredibly helpful and responsive, great customer service!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2022

I was extremely please with how helpful Jenna from Refersion was. Thank you so much for your excellent customer service.

Using app

About 4 years

Total reviews

8

Average rating

5.0

5 / 5 Share

May 16, 2022

We use a custom headless integration for Shopify and initially ran into issues integrating. Olivier was tremendously helpful in identifying our manual misconfiguration and helping us troubleshoot. Great app, with great knowledgable customer support!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2022

Andrew Y. was so quick to get our integration set up! We were set up within an hour of starting our free trial, great customer support!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2022

Refersion's app continues to help Shrimp and Grits Kids by providing a robust affiliate tracking system. Our previous tracking system was hard to keep free of bugs (keeping up with constant operating system updates etc...) which was stressful and VERY expensive. Refersion' s pricing is very competitive PLUS having a designated team there to keep our affiliate sales tracked accurately and affiliates happy by paying out and tracking commissions is worth every penny!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 19, 2022

Sean is spectacular, he answers all our questions quickly and concisely and explains very well when he gives his seminars, we are very happy with him!

Using app

About 4 years

Total reviews

1

Average rating

5.0

4 / 5 Share

April 15, 2022

The app is a great way to manage affiliates and monitor their results. This allows for more strategic affiliate and influencer partnerships moving forward.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

April 15, 2022

Refersion has been a great app and partner to work with in the affiliate marketing space. If you are looking to ramp into affiliate programs this is a great way to do it, they are friendly, helpful and have a good network to work with. My biggest ask is that they continue to improve their attribution so I can more easily track conversions, its not bad, just a bit more manual than I would like.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2022

Refersion has been a game changer for our affiliate/influencer program! Being able to successfully track the amount of sales + clicks per campaign has helped us decide where to keep our focus, therefore making us more efficient in our program as a whole. In addition to this, the representatives at Refersion are always quick to help us whenever we have a question or need help using the tool.

Using app

Over 1 year

Total reviews

3

Average rating

4.3

5 / 5 Share

March 17, 2022

We have been using Refersion for our affiliate marketing program since 2018 and have always been very impressed with their customer service. We get regular updates to the app which enhance our affiliate experience. Great app and company.

Using app

Almost 4 years

Total reviews

4

Average rating

4.8