Refersion Affiliate Marketing

GReat service !!!! love how quick and simple all info is given I highly recommended to all shopify users Janice

Disappointing Experience - No Onboarding, No Help I rarely write reviews, but my experience with Refersion Affiliate Marketing has been so disappointing that I feel compelled to share it with others. It is essential for potential users to understand what they're signing up for before they invest time and resources into this platform. From the start, the onboarding process was nonexistent. I was eager to dive into Refersion and set up my affiliate marketing program, but it seemed like the company simply didn't care. There were no welcome emails, guides, or tutorials to help me get started. I was left to navigate the platform on my own, which was incredibly frustrating and time-consuming. When I reached out to their customer support for assistance, I was met with radio silence. The lack of response was astounding, considering how important customer service should be for a company in this industry. I tried reaching out multiple times through different channels, but the result was always the same: no help. The absence of any form of guidance or support made it nearly impossible to effectively set up and manage my affiliate marketing program. I spent countless hours researching and trying to figure things out on my own, but it was clear that Refersion was not designed to be user-friendly. Overall, my experience with Refersion Affiliate Marketing has been incredibly disheartening. Their lack of onboarding and customer support has left me feeling unsupported, and I can't recommend this platform to anyone looking for a seamless, efficient affiliate marketing solution. Save yourself the time, frustration, and resources by looking elsewhere.

I recently had a technical issue regarding the priority between discount codes and referral links. I reached out to the customer support team and I have to say that I was impressed by how quickly and easily the problem was solved. Janice was particularly helpful in providing me with a clear explanation of how the system works and what I needed to do to get the best deal. Thanks to her, I was able to complete my purchase with confidence and ease. Overall, I am very satisfied with the level of customer service I received and I would highly recommend this company to others. Thank you again to Janice and the rest of the team for their excellent support!

Great and super fast integration with our Shopify store! Jon even did a quick test order to double check the integration was working properly and was super helpful with any questions we had!

So far so good and Janice was super helpful getting me set up. Looking forward to using and seeing what it can do for my business.

Refersion is a great tool that makes the affiliate process incredibly streamlined. Additionally, their support is exceptional, and Olivier specifically has been a huge help. Would definitely recommend this app!

I worked with Olivier Martineau on two major projects using the Refersion platform. His technical support is responsive, clear, and efficient! He spends the time needed to get the job done. We were able to create ONE global link for our affiliates making our program more streamlined and simple. Our company, Keto-Mojo has been a client for 5 plus years and the support team is always willing to listen to our ideas to improve our user experience. Thank you all so much, I truly appreciate my experience working with the whole team!

Narciso was great. Very helpful and respectful loved his customer service. Will highly recommend the app.

Great experience with Refersion over the few years we have used it. Customer service is always quick to respond as well. Shout out to John for being super helpful and responsive!

I am really happy thus far, the support team has been great! Narciso has been so helpful and very proactive.

John was super helpful with helping me make changes to auto approved conversions. He was patient and made sure all of my needs were met!

We recently made the migration to Refersion and their support has been fantastic along the way. There were several features we were missing or unable to find. Andre from Refersion has been providing us with outstanding support throughout our onboarding process. Thank you, Andre!

John was super helpful with some questions I had today regarding payments and responded very quickly!

John helped resolve my affiliate issue promptly and was communicative throughout the entire process. I appreciate the great service!

Janice from Refersion is incredible! So helpful and fast in her responses. Also so clear. Thank you Janice!

Great merchant support. So far I am satisfied with using Refersion as our affiliate marketing platform. Thank you, John, who is always very helpful whenever I have questions and when issues arise.

Janice was too helpful and responsive! She helped me set up my account and answered all of the questions I had! Thank you!!

John was very helpful and quick to respond to my inquiries, and I appreciated him following up to ensure I had resolved my issues and provide me with any additional assistance if needed.

I am brand spankin' new to Refersion, and John helped me through a critical step so our affiliates could start earning their well-earned compensation. He was fast, and provided details and screen shots so I could complete the job. Thank you john!

Great experience so far, and John has been great to work with. Excited to keep testing Refersion and growing a large ambassador program