All reviews

Rating Breakdown

  • 5
    87% (887 ratings)
  • 4
    7% (70 ratings)
  • 3
    2% (16 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (31 ratings)
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5 / 5 Share

Sept. 27, 2022

I want to thank Jenna for clarifying all my questions regarding the conversions, affiliate link tracking, and use of discount codes/coupons. 5 stars rating :) Thanks Adrian Buga

Using app

Over 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 27, 2022

Have not fully used this app yet but up to now the customer service was tremendous, I had a few hiccups setting the account up from my end and reached out to customer service and a guy named John helped me get everything set up quickly and was really kind during the whole process.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

So far so good. Andrew was incredibly helpful and answered all my questions well. The entire team has been very supportive. Excited to expand with them.

Using app

4 months

Total reviews

7

Average rating

4.7

5 / 5 Share

Sept. 9, 2022

Refersion has amazing tracking power and their customer support is amazing! I especially appreciate the guidance I receive from our account manager, Jordy.

Store

EVOLVh

Using app

Over 4 years

Total reviews

4

Average rating

4.5

5 / 5 Share

Sept. 8, 2022

Aahlee was a huge help in getting our program setup, we've had excessive headaches in the past with other referral/affiliate programs that turned us off entirely. Refersion is definitely the most responsive, easiest to use, and most helpful to setup. Looking forward to growing together.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

I forget how helpful the chat function is - anytime I can't easily find something, I pose the question and receive a helpful reference immediately, followed by a live chat with someone who assures I have a solution.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

We use this app to manage our affiliate program. It works really well with our needs. PLUS, the chat support is really great. Diana and her team, really help us resolve issues and get things going!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

Eugene was very helpful. Love how fast they resolved my issue. Submitted my issue at night and they solved it the morning after.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2022

Andrew is truly the best. He always saves the day! He is so clear, kind, and communicative. I marked an email as urgent and he responded legit within the hour. Absolutely unparalleled customer support.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2022

Andrew was extremely helpful and helped get our affiliate code issue resolved almost immediately! Much appreciated!

Using app

10 months

Total reviews

3

Average rating

4.3

5 / 5 Share

July 26, 2022

Andrew is SO helpful! He is quick and efficient with resolving any issues I may have. Our team appreciates all of his help and guidance!

Store

Truly

Using app

Over 1 year

Total reviews

8

Average rating

4.5

5 / 5 Share

July 25, 2022

Great App! Definitely recommend it, the support team has been so helpful! Satisfied with Refersion Pay so I could make bank transfers to partners.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2022

This is a Top Shelf app, well integrated, and stable. Tech support has been quite helpful via the chat function. Greg has been so helpful he deserves a case of the suds and praise from his superiors.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2022

在使用Refersion使用期间,由于重新安装了app导致追踪出现了问题,咨询了这边工作人员,refersion的Jenna负责对接,她非常有耐心地解答,回复也很及时,并且帮助解决了问题。期间她一直在跟进情况,在结束后还有帮忙查看是否追踪正确。

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

July 18, 2022

Diana was more than helpful and a joy to work with. Thank you so much to your team for making this a seamless and easy process.

Store

HAFCO

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2022

Diana was a huge help when I needed it! It'd be nice if Refersion would let us switch the conversion status back to Pending ourselves, but no big deal.

Using app

Almost 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

July 15, 2022

I love your customer care - especially (in no particular order) Jenna, Nick, and Andrew. They've been really terrific and gone above and beyond on our tickets. Thanks for making the software and keeping it tight and right!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 12, 2022

Jenna from Support was very helpful! Took care of my issue efficiently and dealing with her was a breeze! Wags, Paul

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 29, 2022

Staff are helpful when you reach out and need help. They respond quickly and Diana fixed our payment issue in a short space of time.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2022

Kiera has been so responsive to all of my emails. She is friendly and has been incredibly helpful. Thank you!

Using app

Over 2 years

Total reviews

1

Average rating

5.0