All reviews

Rating Breakdown

  • 5
    87% (893 ratings)
  • 4
    7% (70 ratings)
  • 3
    2% (16 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (32 ratings)
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5 / 5 Share

March 24, 2023

John was super helpful with some questions I had today regarding payments and responded very quickly!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2023

We've been using Refersion for several years, and we're quite happy with the app. In fact, we switched to CJ about a year ago and never canceled Refersion. I'm glad, because we ended up not loving CJ and now we're going full steam ahead with Refersion. We just upgraded our account to unlock the Amazon Attribution, My Vertical, Gap Analysis, and expanded commission structure features. Andre has been great with onboarding. He's quite responsive and helpful.

Using app

Over 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

John helped resolve my affiliate issue promptly and was communicative throughout the entire process. I appreciate the great service!

Using app

Over 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 1, 2023

Janice from Refersion is incredible! So helpful and fast in her responses. Also so clear. Thank you Janice!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2023

Great merchant support. So far I am satisfied with using Refersion as our affiliate marketing platform. Thank you, John, who is always very helpful whenever I have questions and when issues arise.

Store

Move

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Narciso is ever so helpful and a quick replier with all of our enquiries. Refersion is a great tool to manage our affiliates.

Using app

About 1 year

Total reviews

18

Average rating

5.0

5 / 5 Share

Feb. 20, 2023

Janice was too helpful and responsive! She helped me set up my account and answered all of the questions I had! Thank you!!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2023

John was very helpful and quick to respond to my inquiries, and I appreciated him following up to ensure I had resolved my issues and provide me with any additional assistance if needed.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2023

I am brand spankin' new to Refersion, and John helped me through a critical step so our affiliates could start earning their well-earned compensation. He was fast, and provided details and screen shots so I could complete the job. Thank you john!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

John was a great help! We have very much enjoyed the Refersion system and look forward to revenue growth with affiliate marketing.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Great experience so far, and John has been great to work with. Excited to keep testing Refersion and growing a large ambassador program

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

Andrew (and Narciso) were very helpful figuring out an issue with our Recharge integration. It took a bit of back and forth, but they were responsive and informative, and we're pleased that everything is working now!

Using app

11 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Jan. 23, 2023

I am new to the service, and can't speak to it's function yet, however I just needed to acknowledge how great the customer service has been.

Store

Sanshee

Using app

3 months

Total reviews

11

Average rating

3.8

5 / 5 Share

Jan. 13, 2023

John is very keen to respond, helpful, and always shares help center articles that are great to have in your back pocket.

Using app

About 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Jan. 13, 2023

I recently faced login issues and contacted Refersion for help. John responded promptly and in a friendly and informative matter. He helped to resolve my issue and we're now fully logged in and set up to start making the most of Refersion. Thanks John!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Andre T was awesome with helping us get set up! The onboarding process has been great and the team at Refersion has walked us through every step. Thankful for the help!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2022

I had a great experience getting onboarded by Eugene. He quickly got everything installed and placed a test order. We have several affiliates that have expressed interest so far. I'm hoping it works out, but time will tell.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2022

John did a great job helping us test our move from Woo to Shopify. Thank you! We appreciate the quick help.

Using app

18 days

Total reviews

8

Average rating

5.0

1 / 5 Share

Dec. 10, 2022

We installed this app over 2 weeks ago and ran into a snag on the install. We reached out to their customer support and never heard back. Why would anyone use this app if they have zero support. Very disappointed.

Using app

11 months

Total reviews

2

Average rating

2.0

5 / 5 Share

Nov. 28, 2022

I just started and John was very helpful and quick to help me set up the account and make sure it runs properly. Great customer service

Using app

3 months

Total reviews

1

Average rating

5.0