All reviews

Rating Breakdown

  • 5
    87% (427 ratings)
  • 4
    7% (35 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (4 ratings)
  • 1
    4% (21 ratings)

Reviews with Text

  • 99% (489)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 26, 2021

I have just gotten started with my setup. The platform seems to be incredibly helpful with a point of contact and educational assets to offer brands. Andrew was a huge help in getting my shopify store integrated. I look forward to using the affiliate program with my influencers.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2021

This is a great app and Andre on customer support is an asset to their team. He answered my question, then noticed something else I needed help with before I even noticed it. That is the definition of going above and beyond the Shopify app call of duty!

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2021

I use Refersion to manage my affiliates. I like that there is a seamless integration with Shopify. So far the experience has been a good one. Refersion has a great, responsive customer support team.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2021

We just finished setting up the app for our store. In the beginning we had to troubleshoot a few things so I reached out to support. Lisy was fantastic! She was extremely helpful and was super responsive. Everything is running smoothly now. Thank you!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2021

Andrew was super helpful in getting us set up! Quick and easy :) Also very responsive on their live chat.

Store

aila

Using app

22 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

Just got set up on Refersion. I appreciate how helpful and quick to respond the customer service team was via email. We emailed with Andre and he answered the questions I had after an initial live onboarding onto the platform.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2021

Super helpful customer service! I needed assistance customizing the code as I use a buy button embedded on a custom site and the team has been incredibly helpful with getting everything situated.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

Fantastic experience- very responsive and helpful!! Helped me get everything figured out quickly, Thank you Lisy!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2021

Great app that is already starting to show it's power with our growth. The onboarding process was made easy thanks to the staff at Refersion, Shakima in particular, going above and beyond to make sure everything was working the way we need it to to make our jobs more efficient.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

After a brief hiatus I'm back in action. Eugene was awesome helping me get integrated! Excited to keep the momentum going. Fantastic onboarding process. Had a slight issue getting everything to sync up, and Andrew solved it in the fastest, easiest way possible. Really happy we chose Refersion.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 8, 2021

Andre was great - super helpful and got me set up in a jiffy! Really enjoying it - easy to use and makes my business more appealing to affiliates.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

It is a great app. Very easy to adopt and Andrew has been very helpful through the set up. Great service!!

Store

agoyUS

Using app

About 14 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

It's very straight forward and easy to use. The customer service is excellent. Andrew the customer service rep was very knowledgeable and responded quickly to my request.

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 25, 2020

I had an issue with the initial setup but Andrew helped me out right away and It's now smooth sailing.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2020

Olivier from Refersion did a great job with walking us through the platform. We just signed up so do not have a ton of insight into Refersion yet, but so far the customer service has been great!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 8, 2020

Best customer service and Andre helped me from start to finish and explained all the different options and setup. We are getting a lot of affiliate sign-ups and the process so far has been super smooth!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 8, 2020

I am still at the early stages of trying this app, but the support I got from them so far is impressive, special thanks to Andre for his amazing work.

Using app

6 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 28, 2020

Onboarding was easy and smooth, Olivier helped me out. He was very communicative and replied to my questions in a timely manner. He also offered an additional meeting for getting familiar with the platform. One thing I would change is I did have 3 different reps email me about setting up the account. It also took a few days to receive the collaborator request and was sent to a different email than given (goes to your store's email not the one you sign in with) so that was a little clunky.

Using app

7 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 26, 2020

I think this is going to be a great tool for our site, just what we were looking for. Andre has been a huge help making sure everything is working properly for set up!

Using app

5 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 24, 2020

Refersion has the best support of almost ANY app I've used. And Andre over there is amazing! Probably the best affiliate app out there. Highly recommended!

Using app

4 days

Total reviews

2

Average rating

5.0