Releasit COD Form & Upsells
Releasit COD Form & Upsells - Create a 1 Click...
Rating
5.0
feedback
5,216
chart
#26
All reviews
Rating Breakdown
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July 10, 2024
Me encantó esta aplicación, me ayudó mucho, el soporte fue genial, respondiendo enseguida
July 10, 2024
Excellent customer service. Quick resolutions to our questions. I highly recommend this service and app.
Store
My Store
Using app
1 day
July 10, 2024
Excelente app, soporte en cualquier momento, que realmente ayuda a quienes no tienen tiempo durante el día. Gracias por la calidad y rapidez del servicio.
July 10, 2024
Una aplicación muy correcta y perfecta. Me gusta mucho del atención por todo equipo. Gracias
Store
My Store
Using app
1 day
July 10, 2024
Atención rápida vía whatsapp. Resolvió mi problema en menos de 5 minutos. Excelente trabajo.
July 10, 2024
An excellent support team and a very useful app!!
Store
Mi tienda
Using app
About 1 month
July 10, 2024
Very useful app and kind service! 5 stars.
Store
My Store
Using app
2 days
July 10, 2024
muy buen soporte, responde súper rápido, son muy educados y atentos, muy satisfecho
July 10, 2024
The app and its support were very good in the initial days but now they have hired some very bad support staff. There are some bugs in the app's OTP verification system, someone was able to bypass it and was placing 50+ OTP-verified orders each day on our store every time with a unique mobile number.. I reported this to support but the support person did not even acknowledge the issue...I asked to get this checked by a tech person and he did not even try to understand the problem by creating any test order... Overall this was a very bad experience and I have lost trust in the app's functioning.. I have now decided to end my 3 years relationship with them.
Dear Urban Storie INDIA, Thank you for sharing your feedback. We deeply regret to hear about your recent experience with our support and the issues you've encountered with the OTP verification system. Firstly, we want to apologize for the oversight and any inconvenience this has caused you. Your concerns are important to us, and we understand how frustrating this situation must be. We are committed to resolving any issues and ensuring our app functions seamlessly for all our users. Our team puts in a tremendous amount of effort to provide a reliable service, and it's disheartening to hear that we fell short in your case. We have many users who benefit from our app daily, and we strive to maintain the highest standards of support and functionality. We appreciate your long-term relationship with us and the trust you've placed in our app over the years. We would love the opportunity to make things right and restore your faith in our service. Please let us know if there is anything specific you need assistance with, and we will prioritize addressing your concerns immediately. While we understand your frustration, we kindly ask that you consider the overall performance and support we have provided over the years before leaving a final review. Your feedback is valuable, and we hope to continue supporting your business effectively. (1 star is not deserved, 100%). Please revise your review. Thank you for your understanding and patience. If you have any further questions or need additional support, please do not hesitate to reach out to us.
July 10, 2024
Recomiendo la aplicación ha sido muy útil para mi. El servicio de soporte ha sido ágil y muy claro
July 10, 2024
llevo poco tiempo utilizando la aplicación pero el servicio al cliente es genial, muy buena atención y excelentes tiempos de respuesta
July 10, 2024
La integración de la aplicación es super fácil e intuitivo, y lo mejor de todo el soporte que tienen es uno de los mejores que he visto. Buen trabajo!