All reviews

Rating Breakdown

  • 5
    95% (2,136 ratings)
  • 4
    4% (87 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (19 ratings)

Reviews with Text

  • 75% (1,694)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 24, 2024

La aplicación mas clave de mi tienda, su servicio al cliente es muy eficiente y son bastante amables contigo, te ayudan en lo que necesites. LA RECOMIENDO!

Using app

About 14 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2024

Soporte rápido oportuno, eficiente, de excelente calidad.

Store

Xpria

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2024

Excelente Aplicación, muy fácil de usar y el soporte, responden muy rápido y despejan todas las dudas, preguntas o consultas que uno tenga, recomendable, excelente servicio.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2024

Serviço muito bom! E o atendimento ao cliente é excelente. Toda vez que precisei de suporte, fui prontamente atendido. Super recomendo!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2024

muy efeciente el servicio

Store

My Store

Using app

About 2 hours

5 / 5 Share

July 17, 2024

La mejor app, y lo mejor el soporte que manejan super atentos y muy rápidos

Store

Glamora

Using app

3 months

Total reviews

20

Average rating

4.8

5 / 5 Share

July 17, 2024

muy buen soporte de servicio al cliente

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

Que gran soporte y servicio el que presta esta aplicacion, es excelente!! La experiencia que vivo como usuario es unica, cada duda que tengo el soporte de Realeasit COD me la resuelve de inmediato sin tener que esperar tanto tiempo, LO RECOMIENDO MUCHO!!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2024

Excelente atendimento, plataforma muito pratica.

Store

Mi Mora

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2024

El servicio fue rápido y amistoso. Equipo muy servicial y eficiente. Recomiendo usar la aplicación.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2024

Siempre que busco ayuda la consigo, las personas son atentas y resolutivas, gracias!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 14, 2024

Expectacualar! Muy buena tencion y ayuda! Gracias!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2024

Excelente aplicación, cumple con el objetivo de que el proceso de pago sea en un solo paso, adicional, el servicio al cliente es 5 estrellas. Super recomendado.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2024

Excelente servicio, los mejores!!!

Using app

16 days

Total reviews

1

Average rating

5.0

1 / 5 Share

July 10, 2024

The app and its support were very good in the initial days but now they have hired some very bad support staff. There are some bugs in the app's OTP verification system, someone was able to bypass it and was placing 50+ OTP-verified orders each day on our store every time with a unique mobile number.. I reported this to support but the support person did not even acknowledge the issue...I asked to get this checked by a tech person and he did not even try to understand the problem by creating any test order... Overall this was a very bad experience and I have lost trust in the app's functioning.. I have now decided to end my 3 years relationship with them.

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Dear Urban Storie INDIA, Thank you for sharing your feedback. We deeply regret to hear about your recent experience with our support and the issues you've encountered with the OTP verification system. Firstly, we want to apologize for the oversight and any inconvenience this has caused you. Your concerns are important to us, and we understand how frustrating this situation must be. We are committed to resolving any issues and ensuring our app functions seamlessly for all our users. Our team puts in a tremendous amount of effort to provide a reliable service, and it's disheartening to hear that we fell short in your case. We have many users who benefit from our app daily, and we strive to maintain the highest standards of support and functionality. We appreciate your long-term relationship with us and the trust you've placed in our app over the years. We would love the opportunity to make things right and restore your faith in our service. Please let us know if there is anything specific you need assistance with, and we will prioritize addressing your concerns immediately. While we understand your frustration, we kindly ask that you consider the overall performance and support we have provided over the years before leaving a final review. Your feedback is valuable, and we hope to continue supporting your business effectively. (1 star is not deserved, 100%). Please revise your review. Thank you for your understanding and patience. If you have any further questions or need additional support, please do not hesitate to reach out to us.

5 / 5 Share

July 10, 2024

Excelente Aplicacion

Store

My Store

Using app

About 2 months

5 / 5 Share

July 9, 2024

Siempre te ayudan en el soporte! Muy bueno! Súper completa

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2024

Me parece una excelente herramienta para facilitar la solicitud de pedidos a mis clientes, La recomiendo al 100%

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2024

This is the only app you need to apply fee on Cash on Delivery COD. Plus the customer support is amazing. The help you with every problem regarding the app.

Using app

Over 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

Sept. 27, 2025

El tiempo de respuesta de la mesa de ayuda y el tiempo de aplicación de los cambios son excelentes, las instrucciones son claras, respuesta rápidas

Using app

Over 1 year

Total reviews

2

Average rating

5.0