Releasit COD Form & Upsells
Releasit COD Form & Upsells - Create a 1 Click...
Rating
4.9
feedback
2,259
chart
#25
All reviews
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June 12, 2024
El servicio técnico es excelente. Estuvieron toda la mañana intentando resolverme un problema hasta que lo consiguieron. Enhorabuena al equipo por lo bien que lo hacen!
June 11, 2024
10/10. App buena, me hace tener muchísimas ventas fácilmente, y lo mejor de todo es el soporte al cliente. Son demasiado rápidos.
June 10, 2024
Excellent customer service. Very responsive to our queries with quick resolutions. Highly recommended for smooth add-ons to online businesses, the quantity offers and upsells have added great value to our store.
June 8, 2024
Great app,its help a lot, and great & friendly customers support, fast problem solving.
Aug. 28, 2024
I have had to struggle with major problems twice. The first time was when customers tried entering their pincode in the pincode section, and all were shown that the pincode was invalid. I suffered huge losses because I was running ads during this time. "Your team did not inform me about such a significant issue. After contacting you are telling that this problem is going on. You should tell us in advance so that we do not incur losses." The second time, when pressing the "Complete Order" button, the system kept loading, and the order was not being placed. This issue persisted for 30 minutes, during which I couldn't process a single order. I lost thousands of dollars because of these problems.
Hello there, My name is Mehmed, and I’m the Tech Support App Lead at Releasit. First of all, I am truly sorry that this situation occurred. I understand how frustrating sudden changes can be, especially when they have a significant impact on your store’s performance and total sales. In this particular case, an update outside the scope of our application unexpectedly affected how the app functioned. As soon as we became aware of the issue, we made the necessary adjustments on our end to adapt to those external changes, and fortunately we were able to resolve it within a matter of hours. However, even a few hours of downtime can have a serious effect on stores and their revenue, and I completely understand why this caused frustration. Please know that our priority is always to react as quickly as possible to minimize any negative impact on our merchants. Once again, thank you very much for your feedback — it is sincerely appreciated. If there is anything else we can assist you with, please don’t hesitate to let us know. We will be more than happy to help in any way we can. Kind regards, Mehmed
June 7, 2024
it does not work in starter plan of shopify which is not good for beginners to start there journey. i request that kindly make it compatible in starter plan which will help small business owners to grow there business
June 6, 2024
Assistenza molto utile, mi ha aiutato subito a risolvere il problema che avevo nel mio carrello, spostando il pulsante del pagamento alla consegna nella posizione che ho richiesto.
June 5, 2024
Siempre que he necesitado ayuda con el formulario, me han respondido rápido y de forma amable. se dan el tiempo de explicar y dar solución a los requerimientos que solicite. la recomiendo y espero que sigan creciendo.
June 5, 2024
Molto facile e intuitiva da utilizzare. Inoltre, ho avuto un problema tecnico e l'assistenza è stata subito disponibile per aiutarmi a risolverlo!
June 4, 2024
el servicio es excelente, responden en menos de un minuto y la atención personalizada es excelente, siempre quedo muy satisfecho cada vez que tengo que utilizar el servicio al cliente de releasit
May 30, 2024
Releasit es increible! Me ha servido demasiado además la atención al cliente es rápida y 24 horas
May 28, 2024
Simepre muy atentos y rápidos en el chat whatsapp para resolver las dudas. Sin duda es la mejor app para implementar COD en tu tienda. Como recomendación sugeriría implementaran la detección automatica del CP cuando el usuario lo ingresa al formulario, y que se llenara la ciudad y el estado automatico para hacer más facíl la compra a los clientes.
May 25, 2024
Best customer care. i wanted a custom code for my requirement and they provided it.
May 23, 2024
Muy buena es mi mejor aliada, me gusta mucho es fácil de usar recomiendo el plan Premium
May 22, 2024
Tienen un soporte muy eficiente y rápido. Realmente prestan ayuda cuando se necesita
May 22, 2024
Everything you would want in a COD form app. Customer service is quick and efficient. Highly recommend!
May 21, 2024
Aparte de que me ha hecho vender miles de dolares, tienen un excelente servicio al cliente que te apoya con lo que necesites, a traves de Whatsapp y super RAPIDO!