Rep AI: AI Chat & Live Chat
Grow sales using a ChatGPT AI Chatbot with proactive AI...
Rating
4.7
feedback
108
chart
#558
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
2%
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Less than a month
20%
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Less than a year
74%
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More than a year
3%
Reviews Summary
The reviews for the Rep AI Shopify App are overwhelmingly positive, with users praising the app for its effectiveness in generating sales, saving time in customer service, and improving customer engagement and conversions. Many users highlight the ease of integration, the helpfulness of the support team, and the seamless onboarding process. The AI chatbot is commended for its accuracy in responding to customer inquiries and its ability to guide customers towards making purchases. Users also appreciate the personalized support provided by the team, with specific mentions of team members like Dafi, Gabriela, Kylee, and Yuval for their exceptional assistance and responsiveness. However, there are a few negative reviews mentioning concerns about the AI responses not always addressing customer questions effectively and some customers feeling frustrated by the experience.
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Feb. 25, 2026
paid for annual subscription - shut me off after 8 months and a certain number of views. I couldn't view billing history or anything in the app. One button was available "upgrade" for $500 per month. Good app but definitely not worth $550 per month for a basic LLM.
March 10, 2026
Great company to work with, the app is working well and helps to generate sales + save a lot of time in customer service, highly recommended!
Jan. 29, 2026
Rep AI has been a total game changer for our store. It genuinely feels like having a 24/7 sales associate that understands our products and helps customers decide in real time. Setup was quick and easy, the team is super responsive (shoutout to Dafi!), and we’ve seen a huge lift in engagement and conversions since installing it. Highly recommend for any store that wants smarter chat and more sales without extra work.
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