![Peek! ‑ Better Replay & Survey for Shopify](https://cdn.shopify.com/app-store/listing_images/e11ad51bf63c9da4d50b72a70d0b9d07/icon/CIXdo_fp0fsCEAE=.png)
Peek! ‑ Better Replay & Survey
Boost sales, SEO with a heatmap & google analytics alternative
Rating
4.7
feedback
2,769
chart
#66
All reviews
Rating Breakdown
Feb. 11, 2025
The anonymous insight into page interactions and flows has been helping us choose and prioritize product and web updates.
Feb. 1, 2025
Jan. 27, 2025
Jan. 26, 2025
Be carefull this is a cost-trap if you don't take care. It's only a free 7 days trial and after they can charge you up to $999,00 a month depenting on the usage! To use or test it you have to willing in to this directly after installation! Would not recommend to install or test this.
Hi! Thank you for your feedback! To clarify, the 7-day free trial and pricing details are required by Shopify to be displayed during installation. This ensures transparency about potential charges. Our support team is here to assist if you have any questions. If you were charged unfairly, you can always reach out :)
Jan. 20, 2025
Love this app with great features and the customer service is really good too.
Jan. 16, 2025
Estoy recién conociendo la APP y de momento solo puedo decir que es increible
Jan. 7, 2025
This software has malicious deductions. I originally chose a package of $29/month, but I was charged $249 in one month. The relevant page does not explain how these extra fees are deducted, nor how the excess is deducted, and the money is deducted privately. After I asked about the situation, they just said they didn't know and were willing to refund the points for future use. After this, who would dare to use this plugin? I asked for a refund for the extra fees, but the customer service no longer responded. The latest reply said that the fees have been refunded, but after checking, only $29 was refunded, and the $249 was not refunded at all. They only made false comments to cover up their mistakes!
Hi there, we have already issued you app credits for $249 which can be used toward future app payments. We are also waiting to hear back from Shopify support regarding the status of your refund. As soon as we have an update we will reach out to you. Thanks for your patience. Here's a screenshot confirming the app credits: https://share.zight.com/xQukA4ly
Jan. 6, 2025
After using it, not only did they deduct the monthly fee, but they also maliciously deducted ten times the monthly fee and refused to process the refund, and kept delaying it. It is highly not recommended!
This is fraudulent review. This store was never charged. This review will be reported to Shopify.
Jan. 6, 2025
Rubbish software!!! It maliciously deducts money randomly. After applying for the fee, it has been refusing to process the refund on the grounds that Shopify has not processed it. It is not recommended to use this app! !
This is fraudulent review. This store was never charged. This review will be reported to Shopify.
Jan. 3, 2025
I didn't even activate the plan, but was automatically charged $39 per month. This is a robber plugin!!
You have been paying for this app since Dec 17, 2023. If you need a refund reach out to us via live chat.
Dec. 21, 2024