All reviews

Rating Breakdown

  • 5
    84% (2,332 ratings)
  • 4
    11% (312 ratings)
  • 3
    2% (66 ratings)
  • 2
    1% (14 ratings)
  • 1
    2% (51 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 11, 2025

The anonymous insight into page interactions and flows has been helping us choose and prioritize product and web updates.

Store

JOHI

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

This app is a great!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Great app

Using app

10 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2025

Using app

10 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

fantastica!

Store

Step Up

Using app

About 16 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

Using app

About 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 26, 2025

Be carefull this is a cost-trap if you don't take care. It's only a free 7 days trial and after they can charge you up to $999,00 a month depenting on the usage! To use or test it you have to willing in to this directly after installation! Would not recommend to install or test this.

Using app

5 minutes

Total reviews

3

Average rating

2.3

Developer Reply

Hi! Thank you for your feedback! To clarify, the 7-day free trial and pricing details are required by Shopify to be displayed during installation. This ensures transparency about potential charges. Our support team is here to assist if you have any questions. If you were charged unfairly, you can always reach out :)

5 / 5 Share

Jan. 20, 2025

Love this app with great features and the customer service is really good too.

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2025

Genial! Muy buena App

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Estoy recién conociendo la APP y de momento solo puedo decir que es increible

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2025

really helpful support. App works great and helps us see customer behavior

Using app

28 days

Total reviews

5

Average rating

5.0

1 / 5 Share

Jan. 7, 2025

This software has malicious deductions. I originally chose a package of $29/month, but I was charged $249 in one month. The relevant page does not explain how these extra fees are deducted, nor how the excess is deducted, and the money is deducted privately. After I asked about the situation, they just said they didn't know and were willing to refund the points for future use. After this, who would dare to use this plugin? I asked for a refund for the extra fees, but the customer service no longer responded. The latest reply said that the fees have been refunded, but after checking, only $29 was refunded, and the $249 was not refunded at all. They only made false comments to cover up their mistakes!

Using app

About 2 months

Total reviews

7

Average rating

3.9

Developer Reply

Hi there, we have already issued you app credits for $249 which can be used toward future app payments. We are also waiting to hear back from Shopify support regarding the status of your refund. As soon as we have an update we will reach out to you. Thanks for your patience. Here's a screenshot confirming the app credits: https://share.zight.com/xQukA4ly

5 / 5 Share

Jan. 6, 2025

Thank you for your help

Using app

5 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2025

Easy to navigate and use!

Using app

17 minutes

Total reviews

1

Average rating

5.0

2 / 5 Share

Jan. 6, 2025

After using it, not only did they deduct the monthly fee, but they also maliciously deducted ten times the monthly fee and refused to process the refund, and kept delaying it. It is highly not recommended!

Using app

4 minutes

Total reviews

5

Average rating

3.8

Developer Reply

This is fraudulent review. This store was never charged. This review will be reported to Shopify.

2 / 5 Share

Jan. 6, 2025

Rubbish software!!! It maliciously deducts money randomly. After applying for the fee, it has been refusing to process the refund on the grounds that Shopify has not processed it. It is not recommended to use this app! !

Using app

3 minutes

Total reviews

3

Average rating

2.7

Developer Reply

This is fraudulent review. This store was never charged. This review will be reported to Shopify.

2 / 5 Share

Jan. 3, 2025

I didn't even activate the plan, but was automatically charged $39 per month. This is a robber plugin!!

Store

fr.xega

Using app

About 1 year

Total reviews

5

Average rating

2.2

Developer Reply

You have been paying for this app since Dec 17, 2023. If you need a refund reach out to us via live chat.

5 / 5 Share

Dec. 31, 2024

i would say just the best app for replays and heatmaps.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2024

Good application and very responsive customer service.

Store

Luvans

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2024

Using app

2 minutes

Total reviews

3

Average rating

3.7