Peek! ‑ Better Replay & Survey
Boost sales, SEO with a heatmap & google analytics alternative
Rating
4.7
feedback
2,782
chart
#74
All reviews
Rating Breakdown
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March 19, 2025
I just installed Peek! – Better Replay & Survey on my Shopify store, and honestly, I’m blown away by the accuracy of the data and the quality of the session recordings.
March 18, 2025
March 14, 2025
March 13, 2025
March 4, 2025
I can't watch any replays since some weeks ago, I opened converation 2 times with a bot that told me that the DevTeam will get in contact an solve the problem but I am still paying for all the views and not watching them. The cherry on top is that I can only see my own webviews when I have them deactivated (and they also charge me for those). As an additional downside, when the customer changes between pages, it doesn't record them properly and it keeps doing strange things on the first page as if the uer was there scrolling.
Hi there, We sincerely apologize for the inconvenience! We've issued a refund for the last month, and our team is actively working on resolving the issue. We truly appreciate your patience and understanding. It should be fixed very soon.
Feb. 11, 2025
The anonymous insight into page interactions and flows has been helping us choose and prioritize product and web updates.
Feb. 1, 2025
Jan. 27, 2025
Jan. 26, 2025
Be carefull this is a cost-trap if you don't take care. It's only a free 7 days trial and after they can charge you up to $999,00 a month depenting on the usage! To use or test it you have to willing in to this directly after installation! Would not recommend to install or test this.
Hi! Thank you for your feedback! To clarify, the 7-day free trial and pricing details are required by Shopify to be displayed during installation. This ensures transparency about potential charges. Our support team is here to assist if you have any questions. If you were charged unfairly, you can always reach out :)
Jan. 20, 2025
Love this app with great features and the customer service is really good too.
Jan. 16, 2025
Estoy recién conociendo la APP y de momento solo puedo decir que es increible