Peek! ‑ Better Replay & Survey
Boost sales, SEO with a heatmap & google analytics alternative
Rating
4.8
feedback
2,715
chart
#57
All reviews
Rating Breakdown
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March 6, 2021
All our recordings had gone, I left a message. Next day all was fixed. Thank you for sorting this out for us.
March 5, 2021
It recorded my test video but it wasn't recognized as part of the quick onboarding. Will see how it records my actual traffic.
March 3, 2021
pouco tempo de uso mas parece bom, vou testar e depois dou uma opinião mais correta. parece ter uma boa capacidade de gravação mas o plano gratuito e bem limitado a apenas ver a ação do cliente
Thank you for taking the time to post a review! Please reach out at [email protected] if you need a few extra days in trial :)
March 2, 2021
I learnt a lot about customer behaviour & interests due this app and its free! highly recommend. Thank you!
Thank you! We appreciate your support. Reach out at [email protected] if you need assistance :)
March 3, 2021
App was great at recording live sessions. Had an issue that support was quick to help me with as well.
We are sorry for the inconvenience. We reached out via email and we look forward to hearing from you :)
March 1, 2021
It was very easy to set up and it Works great so far. I would need to give it a little more time to provide a full on review.
Feb. 27, 2021
Free then ratings changed... No mails or communcation with many bugs. do not recommend this app at all
Hi! We appreciate you taking the time to share a review. We reached out via email! :) To clarify, we experienced some downtime in the past couple of days but it was solved within less than 24 hours. We look forward to your reply!
Feb. 26, 2021
Super eassy to used , it Help me to understand my customers, thank you Very Much Thisted app is recormended
Feb. 26, 2021
Love it! So easy to use and very helpful. Can't say enough about this and how it helps our store. Thank you!
Feb. 24, 2021
i like it a lot. I will be telling all of my friends depending on how this week progresses! very promising
Feb. 23, 2021
Je vais enfin pouvoir analyser correctement, le comportement de mes visiteurs, et ainsi pouvoir améliorer mon taux de conversion.
Feb. 18, 2021
Works GREAT! If your site is getting traffic then THIS is the next step for you. see how your customers behave and where your site can be improved. I watched one customer click my TOS provided in my theme and it didn't work, they immediately left my shop. I WOULD HAVE NEVER KNOWN WITHOUT THIS APP! 4 stars because the app keeps defaulting to an old date for vids and I can't see the new ones without contacting them first. The second time this has happened. They are fast with email responses and very pleasant. did not notice much of a drop in website speed.
Feb. 16, 2021
Not sure how this works, but for me I need to be able to specify IPs to ignore and also I only want recordings coming from Facebook US and that's it, there is no way to set up a campaign tracking... This is so freaking dumb of the creators of this whatever.... Not sure about page speed, didn't feel like testing it after finding out about these stupid limits.
Feb. 16, 2021
Great app butt after the update Better Replay is randomly recording visitors. in other words, the app has become useless for the free users.
Feb. 14, 2021
Great app! It is very helpful to analyze data. Would highly recommend this app for anyone who wants to control and analyze important data.
Feb. 12, 2021
I love this app! it helps me a ton to figure out what peoples favorite products are, and to view my website from a different lens!! defiantly a favorite, and recommending to everyone!
Feb. 10, 2021
I’m just starting with the app haven’t gotten around to doing anything yet but for now it’s pretty user friendly
We've saved a couple of recordings for you! Reach out at [email protected] if you need assistance! :)
Feb. 10, 2021
Hundreds of site visits. No recordings. Will not be paying for something that simply does not work. Thanks tho.
Update: We were failing to show the most recent activity in the dashboard but the recordings were being saved correctly. This issue was resolved on Feb 10 and we are waiting to hear back from the store owner. - Hi! We sent an email this morning. Recordings are being saved correctly for your store - please reply back! :)
Feb. 9, 2021
The app is not working effectively anymore, please can anyone from the developer team give us some help
Feb. 8, 2021
So far so good, we installed the app and it does what it says. Great marketing and management tool. Would suggest for anyone who is starting a shopify site.