All reviews

Rating Breakdown

  • 5
    84% (2,283 ratings)
  • 4
    11% (309 ratings)
  • 3
    2% (66 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (45 ratings)
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5 / 5 Share

Aug. 19, 2020

Good app. Still have to use it longer, but I shortly found put some bugs that were annoying my customers.

Using app

2 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Aug. 19, 2020

Great app. Simple interface and no glitches. Also 10,000 views is quite a lot. Good job guys. Couple of features to add are a) to be able to delete recordings and b) not record your own session.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

100x times better than lucky orange, easier to use, simpler, better picture... Rly cool app, recommended

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2020

Excellent , this app help you to study your customer behavior on your website i think will help me a

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2020

I love the app! It helps boost sales through herd mentality and expose products that sell on my store to others, recommend!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2020

We only just enabled betterplay and we have been able to get a grasp of our site visitors behaviour. The app shows what activity your visitors engage in when they visit your store. For us, it helped to show visitors had been directed to a wrong landing page for a product promotion and we're able to fix this. Thank you betterplay.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 18, 2020

The App is easily installed and is working fine. Everything ok, does what it should.. Thank you very much

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2020

First time I've used an app to track customer journeys though my site and its working perfectly. Easy to install and set up, (well there is no set up - just turn it on!) I've seen a couple of customer visits already. Reference to Heatmap may be misleading if you are expecting some fancy reporting but as a free, session recording feature, it's faultless.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2020

Good tks (y) OK Good tks (y) OK Good tks (y) OK Good tks (y) OK Good tks (y) OK Good tks (y) OK Good tks (y) OK

Using app

8 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 17, 2020

good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2020

Simple and works. Even recorded a very large session over the weekend where I left the browser open and worked on it in another. 10,000 sessions are the limit on this one per month but other than that it is perfect. Would love the option to pay a bit to get more sessions.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2020

It's a useful app to check what's customers are looking at in your store. Easy to use and highly recommended.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2020

Pretty sick app. simple and does what it is supposed to do! I really like it so far (granted only 5 min into the app, but so far really promising)

Using app

16 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 15, 2020

j'aime beaucoup cette application je la recommande vivement pour améliorer l'analyse du comportement des clients. Merci

Store

SPRINT

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 15, 2020

This is truly an awesome app! I had been wondering for ages what my customers were doing but now, i truly know. App is so easy to use!

Using app

Almost 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 15, 2020

awesome app. most important I was on a tight budget and it is free I don't know why it says you have to put 100 characters for a review

Using app

11 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 14, 2020

It's ok. I think it could be way better then it is now. it would be really great to remain on the same page when viewing data recordings.

Using app

13 days

Total reviews

1

Average rating

4.0

1 / 5 Share

Aug. 14, 2020

i do not know how to use the app. i checked my first recording but i couldnt understand its replay.please help me understyand it

Store

Sweh

Using app

15 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi! We just sent an email - or you can contact us directly at [email protected]

5 / 5 Share

Aug. 13, 2020

Great app comparing it is free. Also, it helps to see where customers are dropping off and we can fixes it.

Store

KiPP

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 13, 2020

Looking great! I have had a few hundred users on my page in the last few days and some of them have reached checkout, but abandoned there. It seems as though I can now see what they are doing

Using app

3 months

Total reviews

2

Average rating

5.0