All reviews

Rating Breakdown

  • 5
    84% (2,283 ratings)
  • 4
    11% (309 ratings)
  • 3
    2% (66 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (45 ratings)
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5 / 5 Share

Aug. 13, 2020

I can understand my client better. Free, im happy to use this app no need to pay for others. Thank you

Store

ghost33

Using app

3 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Aug. 13, 2020

I used this app to track what my vistors are doing. Haven't explored completely yet. Not sure how this will help

Store

Meghvi

Using app

6 days

Total reviews

26

Average rating

4.0

5 / 5 Share

Aug. 13, 2020

Its a great app. Does what it says. Allowed us to understand the user journey better, and also make some improvements along the way.

Using app

About 2 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Oct. 6, 2020

I love this app! Use it to see what customers are looking at on my site, what's in the cart-since I don't have that feature on the shopify basic plan. Also, I was able to see a customer send me a message-that I never received! Found it in my JUNK MAIL folder! THAT turned into a BIG SALE! Kudos to Better Replay/Replay Live for offering such an amazing app for FREE for the little guys! :)

Using app

About 3 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 12, 2020

I really enjoy this app. It really helps to find what your customers are doing while in your store and you get an idea of why they leave your store and when they do it.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2020

i download this app and it really help me so much .... easy to use and help me to know wheres te problems exactly in my store

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2020

I used the app too see were customers were dropping off. It's very good and clear, easy to use, giving you clear view of were problems might be.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 11, 2020

This is Amazing! Now I can see whats everybody doing in my site and at which point they are leaving or skipping. As well as to know what loads fast or not. Must have app.

Using app

7 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Aug. 11, 2020

I used this app to view visitor behaviour. only used it for a day but seems really insightful. it does what it says on the tin basically and it does it very well. great app!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2020

Excelente app funciona perfeitamente, muito útil para vermos o que os clientes estão fazendo na página

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2020

great app. still learning to use its features, but im sure it will give great value to my store and business.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2020

The app is laid out really well, and everything is where you think it would be. Really easy to use. Thank you!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2020

I have had this app on my other store and it helped me to change the store for it. i am hapy and satisfied with this app. especially the recording i like.

Using app

1 day

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 8, 2020

This app is an excellent way to see what people are doing when they come to your store. It has allowed me to see what advertising is working, what pop ups may interfere with the viewing of the website and so on. This free app is to be strongly recommended.

Using app

7 months

Total reviews

12

Average rating

4.8

1 / 5 Share

Sept. 7, 2020

It records the sessions but all the information is wrong. I know for a face a customer was local in MS and it has Illinois. It also always says new customer even if the customer is repeat. Recording info is useless if i cannot correctly identify locations of where my customers are coming from. It kept saying Quebec and other places that I do not sell to. I was about to try to start selling there but now i cannot trust the accuracy of this app. I'm going to delete and choose another app. I wished it worked.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hi! Thank you for taking the time to leave a message - we reached out via email to understand your experience with Better Replay.

5 / 5 Share

Aug. 7, 2020

Allows me to see where on my site my customers are looking and where I can improve by looking at where specifically they bounce out.

Store

Mydeye

Using app

7 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 7, 2020

Look great so far. Very easy to install and right away begin to se the results on your website. Positive first impression.

Using app

About 2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 6, 2020

So far so good. A great option if you are just starting out, because it’s free and the recordings are really useful. Thank you!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

App does exactly what it promised to do, very clean recordings, and its free! Better than paid apps, thanks a lot devs

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

So far it's all good, and free which is great, my website is still new, so I will wait until I get customers to see how it works.

Using app

5 days

Total reviews

5

Average rating

5.0