All reviews

Rating Breakdown

  • 5
    99% (1,614 ratings)
  • 4
    1% (17 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 15, 2024

Report Pundit is not only a easy to use fantastic APP, but their customer service alone needs 5-Stars! Keep it up.

Using app

Over 2 years

Total reviews

5

Average rating

3.4

5 / 5 Share

Jan. 15, 2024

The BEST customer service of any app we use. They are always willing to assist when we are in need of a report being modified or having an issue, which is rare that there is a problem. Highly recommend this app!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

Excellent customer service!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

Best app for reporting! Super easy to work with, excellent customer service

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

We started using it a few days ago. It's amazing! Support is the best I've received so far from any app provider, period. Fast turn around on a custom report pulling in custom order field data. Support is second to none! Fast response times all hours of the day or late at night. There are so many reports and the flexibility you have from a reporting standing point is the best I've used and seen on the Shopify Platform. I'd give them more stars if I could!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

brillint customer service

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

Thanks for help! Cool app!

Store

Firezik

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

Very fast customer service via the chat. Anytime we need a custom report they are there to help!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

Really love this app. Pricing is fair. Customer service is amazing! This gave us the ability to do much better sales reporting since we can use fulfilled date. Shopify does not have fulfilled date in any of its reporting.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

Great app and even greater support! thanks, Amal!

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

There are plenty of existing reports that are great and very useful. Our team needed to build a few custom reports and their team was extremely helpful and quick to respond. Excellent customer support! Highly recommend.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

This is one of the best apps ever. The customer support is literally insanely good. They will help you build just about any report you can imagine which is good since shopify is so limited

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

I really appreciate Mahesh and team, whenever I'm connecting, the help was extremely good .

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

June 24, 2024

This app could be much more useful if the customer support wasn't the worst of all time. When you ask them something there are two possibilities: 1. they do the work completely wrong 2. they don't do anything Every time I ask them anything it is a nightmare. They never understand what you are asking, then they fake to understand and make everything wrong. It is unbelievable and I am really astonished to see so many good reviews, probably I am the only one that asks for custom reports.

Using app

7 months

Total reviews

15

Average rating

3.7

5 / 5 Share

Dec. 21, 2023

Great app with every kind of report you want and for a great price! Manuwel from the customer support chat went above and beyond to help me set up a custom report and was super helpful. Thanks Manuwel!

Store

Oono

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

Report Pundit makes up for what Shopify is lacking in reporting. There is an incredible library of pre-built reports, making it an incredible value. On top of that, the customer service in exceptional! Any time there is an additional report I need help creating, I send a quick chat, answer any questions their team has, and I have a custom report in less than 24 hours. Cannot reccomend enough!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

Hands down the best app we've ever used. Very helpful support members, always helped us out for all the needs. Very powerful report builder as well, worth it!

Using app

8 months

Total reviews

3

Average rating

2.3

5 / 5 Share

Dec. 20, 2023

I manage 4 locations with multiple departments and this is the reporting solution I have been dreaming of!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Wow! I have so many reports that I have to make with "tags" which no other app has this capability. I do the chat and they are immediately able to create my custom report within minutes! Definitely recommend this app for any reporting you need done for Shopify!!!

Using app

About 1 hour

Total reviews

4

Average rating

5.0