All reviews

Rating Breakdown

  • 5
    99% (1,617 ratings)
  • 4
    1% (17 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

March 28, 2023

I found it super easy to communicate and get what I needed. Dan was incredibly responsive and helpful to custom create the report I needed.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2023

The customer service person, Vinith, is very helpful, who solved all my possible problems. Truly exceeded my expectation on any online support.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2023

Dan was very helpful and resolved our issue straight away! We have found that they seem always available to chat with hardly any wait time.

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

March 16, 2023

Awesome fast response time. Amal helped created my custom report very quickly and exactly what I needed!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2023

Excellent customer service. I never have to wait longer than 1-2 minutes to chat with a representative. They are always willing to create any report needed!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2023

Excellent customer service! Must have Shopify App if you really want to dive into all the data fields available. Integration with payment gateways makes our reconciliation a breeze!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2023

Chan was awesome! I was looking for help on exporting my store's data to import into Google Merchant Center Shipping Data Verification template and they created the report for me within minutes! So happy! Definitely worth the time spent!

Using app

8 days

Total reviews

3

Average rating

2.3

5 / 5 Share

March 14, 2023

Excellent customer service, and the amount of reports is mind-boggling compared to what Shopify's app includes. This is allowing us to automate our workflow and save time. Thanks , Report Pundit!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2023

Well worth the money for the support alone. Their support team responds quickly via chat and has been able to create any report I need, no matter how complex. I really enjoy the features of this app, and also the professionalism and competency of their support staff. 10/10 - must have Shopify app.

Using app

9 months

Total reviews

5

Average rating

4.2

5 / 5 Share

March 14, 2023

I got problem with creating the report in Pundit but the chat person helps a lot. They respond really fast and can create the report that i want.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 13, 2023

Excellent platform and customer service. You can you can simplify, streamline and customize your reports based on your needs and if there is any information that is not available, the support team is always there to assist and give you a resolution.

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2023

1000% recommend it. The chat experts are always available and setting up a new report is a breeze with them. I have a combo POS and online shop on Shopify and their reporting options are extensive. Allowing me to pull a wide range of specific reporting by size, color you name it. Highly recommend!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2023

I had trouble finding the columns to create the report I wanted, so I chatted with an agent and they created the report I needed in less than 5 minutes. Great platform and service thus far!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2023

Like having a data science expert on your team. Best customer service to help even thinking through how to structure reports and preparing them for you. A serious time saver.

Using app

About 4 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

March 10, 2023

Hi! Report Pundit seems awesome. We just recently switched from a hybrid system using Square as our POS in our brick-and-mortar boutique, while using Shopify for online sales... to now using Shopify for BOTH our store's POS and online shop. So I needed to figure out how to run my sales and tax reports from Shopify alone without the help of Shopventory (which we had been using for reporting and for syncing Square to Shopify.) With Report Pundit I can create & use the same reports I was using with Shopventory so - that's a win! Report Pundit customer service has been awesome so far. They helped me build reports then modified them as needed, so the reports are all ready to go without me having to do much except explain what I need. Amal and Tony have been helping me a lot on chat and email. Highly recommend! Thanks, Amal and Tony!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2023

Great app that we use to export data, filling taxes and many other things. Great support, reply very fast and are competent

Using app

Over 1 year

Total reviews

11

Average rating

4.7

5 / 5 Share

March 8, 2023

We use this software to coordinate with our logistics partners. If we ever have an issue their support has been able to resolve our issues quickly.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2023

This reporting app is fantastic! Customer support has been instrumental in helping create the best reports for me and the other company departments. The possibilities are endless. Thank you Chan!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 6, 2023

Really informative and helpful. So many options and metrics you can enter. Great customer service team, real people!

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

An absolute must to have if you use Shopify. Support is excellent, fast and very accommodating for any custom sales reports you need. The best Shopify app I've used yet. Update, still by far the best app for Shopify for generating any report you can imagine. I can't imagine using Shopify without Report Pundit!

Using app

About 1 year

Total reviews

3

Average rating

5.0