All reviews

Rating Breakdown

  • 5
    99% (1,618 ratings)
  • 4
    1% (17 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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4 / 5 Share

March 15, 2022

Had some issues at the start but customer service has been kind and helpful and fixed the issues I had at the start. I'll be using this for sure!

Using app

3 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Feb. 22, 2022

Great support, very customisable, and loads of built-in reports. The developers are also quick to respond if you need a custom report. Would recommend!

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

I used report Pundit for all kinds sales related report and utilize as tool and base for further business analysis. The customer service is responsive and helpful. The only thing I would like to report pundit to have would be the inventory O/H report for month-end and inventory movement report, I believe report pundit will become the first go-to Shopify app once it develops more robust and comprehensive coverage.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2022

Sam on chat just helped me add a field to a report I was designing. Really appreciated the immediate assistance. Everyone at Report Pundit I've been dealing with has been very responsive and helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2022

ReportPundit is probably the most powerful analysis tool available for crunching all kinds of data, including data required for payment reconciliation. Great support, helping with creating custom reports as needed.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

This app is the most essential to shopify users, powerful reporting functions and excellent support team. Highly recommended.

Using app

19 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 16, 2022

Great service - the chat is very helpful in creating custom reports. Great value. Very helpful app!

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 16, 2022

I had a question during the sync process during the onboarding. James with customer service answered my question then offered to set up a couple of reports while we were waiting for sync to complete. Best customer service!!

Using app

28 days

Total reviews

5

Average rating

4.4

5 / 5 Share

Feb. 15, 2022

First, excellent customer support. They will help you build complex reports and scheduling, even things not available in the front-end of the app, so don't hesitate to talk to them if you need help. Second, this app is great for running reports that would be too detailed for the standard Shopify interface. This saves me hours of manual spreadsheet work every month.

Using app

6 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

Great app with many different reports. Makes keeping track of specific financials very easy. Responsive support team also!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2022

Update 4/6/22 : I have been using Report Pundit for my workflow since we started using the App. The Team is AMAZING at creating reports & even custom fields based on calculations I give them & they write the code. I export Hourly Daily Monthly different report-types into Google Sheets, & automatically emailed to Selling Partners for 'Live Linked' Interactive Reports! If you love your data - Get this app & use the Automation! Original Review : I had trouble creating my own collections report- but Sam, Madhu, Subash all gave amazing customer service and saved the day! Very Fast, easily communicative, and kind. Very impressed!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

Great app and the customer support chat is super helpful! I got my questions answered within seconds and was able to get access to reports I couldn't get from the built in report page on Shopify. Highly recommend.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

You guys have great customer service. I was struggling with figuring out how to set up a report and you did it for me over the chat. So great.

Using app

7 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Feb. 15, 2022

I use this app to create different kinds of reports. This APP is very useful and I can get a lot of information from the reports. I highly recommend this APP.

Using app

4 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 14, 2022

I was working on a report, but I can't get the info I need... I messaged with James from the customer support he created for me the report I required, and he waits patently that everything was good by my side. What he put together was just what I was looking for. Excellent customer service, 10/10

Using app

About 2 years

Total reviews

11

Average rating

4.7

5 / 5 Share

Sept. 6, 2023

2nd review - just want to say again the customer service is the best, they always answer instantly and always sort your problem extremely fast. I haven't had better support from any other app. The reports are excellent. I recommend this app to anyone that wants to know their business figures. 1st review - Great App, so many reports available and if the one you want isn't available you can create it yourself, or support will help you. Customer service is 5*.

Using app

Almost 2 years

Total reviews

10

Average rating

4.6

5 / 5 Share

Feb. 14, 2022

While working on a report, I was unable to get the data I needed. I messaged with James in customer support while on the ReportPundit page and he was most helpful in getting me exactly what I needed. James crafted a version of it, messaged me the link so I could check it out to see if any additional information was needed. What he put together was just what I was looking for. Excellent customer service in a very timely manner!

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

I was looking for an app to show me vendor sell through numbers which I couldn't seem to find anywhere else. The customer service had asked if I needed a custom report and were able to build me the exact report I needed in such a short time! They were so helpful and so quick to get back to me. Highly recommend this app!

Using app

5 months

Total reviews

13

Average rating

4.8

5 / 5 Share

Feb. 11, 2022

I needed to add on this app for end of year inventory reports and since I have needed to add custom reports. I was very easy to click on the Live Chat box and talk with a representative who quickly customized the report I needed. This app is worth the small monthly fee.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

Incredible app!!! And the support is bar-none. I don't know how they do it, but when I have an issue they answer immediately and take care of my issue or questions immediately. Just had another one and they spent a lot of time working on my custom report - they did the formulas, etc. I just sat back and then enjoyed the results. FL taxes are a pain and the way they need the county info is a pain, and you have to compare to your own county surtax - another pain. But this reporting makes it incredibly easy. Thank you Report Pundit.

Using app

Over 2 years

Total reviews

1

Average rating

5.0