All reviews

Rating Breakdown

  • 5
    98% (1,670 ratings)
  • 4
    1% (21 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (7 ratings)

Reviews with Text

  • 97% (1,660)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 21, 2023

Chan and Tony are always super accommodating and helpful. Any time I need help building a report, they are both quick to assist and efficient.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2023

Amal at support chat is so helpful. He helped create the exact personalized reports I was looking for in just a matter of minutes. Would definitely recommend using.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

Probably the best app we have ever installed. Jeff on the live Chat is always super prompt and can help with anything at lightning speed. Just ask him what you want and he will make it happen. For any data reports you need, this is the app you will be using.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

Tony at chat support was super helpful. He just asked what I wanted and made it happen.

Using app

12 days

Total reviews

8

Average rating

4.5

5 / 5 Share

Feb. 16, 2023

These guys are great! I did not know how to set up the report. I contacted them. Within 5 minutes customer service live had it covered. AWESOME.

Using app

Over 1 year

Total reviews

7

Average rating

4.4

5 / 5 Share

Feb. 16, 2023

Report Pundit is really good. There is only a small to medium learning curve involved. Whilst there are some aspects that feel like they could have more user control, I think it's a necessary design choice by the developers to keep users from unintentionally breaking the app, and probably some limitations in the API. Any day of the week this is a solid 3-4 star app. However, their customer support is unparalleled. They are quick to respond and quick to action. They are clear and concise. If what you want CAN'T be done, it is indicated clearly and alternatives are proposed. If what you want CAN be done, they do it. And they do it very quickly. A refreshing change to submitting support threads that go unread and un-responded to for hours or days at a time. Absolute best-in-class service!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2023

Fabulous UI, unparalleled reporting functionality, amazing customer service, and all for a great price. We've had this app for a month and already I consider it invaluable. Thank you Report Pundit for filling the much needed reporting gap in Shopify!

Using app

About 1 month

Total reviews

6

Average rating

4.3

5 / 5 Share

Feb. 14, 2023

I faced many challenges using this app as I'm new to it. I talked to the support team and their response is awesome. They guided me with a lot of patience and now I used the app easily. Thumb up to this app and the support team.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2023

Fantastic App that has all the reports that our company needs. Also, support is amazing; I needed a custom report built that requires programing and through chat support, Amal was able to help build it for me within few minutes.

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 6, 2023

Great app for Shopify reporting! And the support service is really quick and efficient, highly recommended!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2023

Wonderful app. So many reports are already built in, plus the ability to customize your own. I had questions about how to create a specific report and the CS is extremely helpful and quick to respond. This app is exactly what I was looking for and is very affordable for everything it offers!

Using app

3 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Feb. 6, 2023

Great app - custom reports are a lifesaver! The customer service team is also simply amazing - they reply fast, take care of the issue and do whatever they can to get the job done. 5 stars!

Using app

2 months

Total reviews

16

Average rating

4.9

5 / 5 Share

Feb. 3, 2023

Great cost, great service and great reports. Being able to bring customer tags into specific sales reports is so helpful. What more can you ask for!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2023

Customer support helped us with reports and we got what we wanted. They made the kind of report we needed, thanks.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2023

Amazing service from the team. Will help you within minutes of sending the message and will go above what you would normally get from any other provider. The app is also good and easy to use.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2025

I have this app on all my Shopify sites. The customer service is great and very responsive. Assisting me to create reports, real-time, through chat. Great App. Allows a full view of all my Shopify data to one place. The scheduled reports are perfect to keep track of order status with looking in the Shopify admin everyday. Customer service and support is the best.

Store

Mazuri

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

Been using report pundit since day one as the shopify reporting itself isn't great. The customisation is fantastic and the online chat service tends to be very fast at solving issues. We use report pundit across 2 different stores and it's helped streamline our work load a lot with the report scheduling. Well worth the money for us.

Using app

3 months

Total reviews

4

Average rating

3.8

5 / 5 Share

Jan. 30, 2023

Amal created a custom report for me while we were on chat. Super helpful and responsive service. Thanks!

Using app

5 months

Total reviews

15

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

We lean on this tool daily and the support is first class. The last few times I needed something custom, the support team delivered exactly what I needed.

Store

OOFOS

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

I've never been a big fan of chat support, especially for creating accounting reports. Their support team was able to quickly collect and format the complex report we needed. We're very happy with all their preformatted reports as well.

Using app

About 1 month

Total reviews

3

Average rating

5.0