All reviews

Rating Breakdown

  • 5
    98% (1,670 ratings)
  • 4
    1% (21 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (7 ratings)

Reviews with Text

  • 97% (1,660)
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5 / 5 Share

Sept. 5, 2022

Wealth of data, customizable, sensational! Their customer service and technical support is top notch. One of the best app I have ever used.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

Great product with amazing live support. The support agent helped us with unique fields/formulas and the app has a lot of features to systemize our monthly reporting.

Using app

About 2 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

Today I called to create a report on line items count that I could not figure out, I got great help from Shawn and that will save a lot time for my fulfillment center ! Thanks

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

I needed a custom report, and John took care of it quickly and expertly. The reports have helped simplify my processes and saved me time and money! Thank you!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

Really easy to use - and straighforward plans. I got help online chat fast and found the exported reports easy to use as well.

Using app

About 1 hour

Total reviews

11

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

Love this report, very robust, and supports multiple areas of our business from financial reporting, shipping reports, order reports, etc.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

Sam specifically was super helpful. Promptly created the auto-generated reports I need to conveniently distribute regular reporting to me and my team. Thank you Sam!

Store

Azuluna

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

表記は英語で。。。分かり辛いのですが、とても丁寧にチャットでサポートして頂けたので、なんとか当店で使用しやすいリストを作成する事が出来ました。とても迅速で丁寧な対応なので、安心しています。出来ない部分は、説明だけでなく、修正してURLを送って頂いた上で、保存して使用する事が出来ています。チャットの質問は英語ですが。。。なんとかなりました。

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

5 stars well deserved. Endless features and it was super easy to set up report in record time by myself. The UX is so intuitive that I even didnt have to go through the tutorial. The possibilities for customized data you can retrieve via a report are astonishing. Tony from the support team is great and he help me customizing my reports effortlessly. Thank you guys!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

Great support desk help. Was quick to initially respond and was able to solve our problem in no time.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

Easy to use, great tech support, even at 6am EST. The helpdesk Tony helped me write a custom field for a query, sent me step by step instructions for the future, and even contacted me after our chat via email 3 times to ensure my needs were resolved. Thanks, Tony! Great work!

Using app

11 months

Total reviews

5

Average rating

4.4

5 / 5 Share

Aug. 12, 2022

Report Pundit gives you everything you need to analyze the data for your Shopify store. The live customer support is OUTSTANDING! Quick and accurate. Highly recommend this app. Must have!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

Best app - does much more than you can expect from a typical reporting apps and BEST SUPPORT TEAM I came across all Shopify apps. We are able to pretty much achieve all complicated reporting needs for us in initial couple of weeks of our engagement with RP. Thank you so much team and keep doing what you are doing. Good luck!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

Very capable reporting app. Multi-shop data has been great for us. Automated reports too with thousands of records. We are planning to use the Shopify metafield data TBD. In several months across many stores, I think I've only had 1 time out of 10-15 chat conversations that a human was not immediately available to help me and that was a weekend. Most of the time they respond within seconds and build and fix the reports for me quickly above and beyond my expectations for support. Occasional problems have occurred but they have been quick to temporarily fix and enhance the app. Occasional slowness occurs with the larger multi-store reports across many weeks and months but that is true to some extent in all systems and I think some Shopify throttling may be occurring. Overall happy with our choice, because bottom line is that anything I haven't liked and anything I've had a problem with has had a reasonably quick resolution. For your reference, we are likely in the top 1-2 percent of Shopify customers in terms of orders and data including Plus and Advanced stores.

Store

DREAM

Using app

4 months

Total reviews

10

Average rating

4.9

5 / 5 Share

Aug. 11, 2022

Every day we rely on this app more and more it is a great resource and the support team is awesome!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

Data is king, and the king is Report Pundit. Super intuitive app to compile all your shop's data into a neat and highly customizable presentation with extensive exporting options. A massive plus is the creation of custom data fields. So far the best and most competent support I have encountered in years, and definitely the best out all of the Shopify environment!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

I needed some help for a report, that need new metafield, they anwser me so fast, and solve my problem. Nice support and good product

Store

SA2C

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

This report app is the easiest and most intuitive app I have used. And the customer service is great. I was busy and went on the chat and asked for help with a report and they created it in no time.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 9, 2022

The function is good, and the customer service is great. I hope they can provide a search box so that I can check whether a new product has orders or not.

Using app

5 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

A very useful app that helps us get any kind of rapport. The support is also helpful and quick. Recommended!

Using app

About 2 months

Total reviews

1

Average rating

5.0