All reviews

Rating Breakdown

  • 5
    98% (1,777 ratings)
  • 4
    1% (22 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (7 ratings)

Reviews with Text

  • 97% (1,756)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 14, 2022

I was working on a report, but I can't get the info I need... I messaged with James from the customer support he created for me the report I required, and he waits patently that everything was good by my side. What he put together was just what I was looking for. Excellent customer service, 10/10

Using app

About 15 hours

Total reviews

21

Average rating

4.9

5 / 5 Share

Sept. 6, 2023

2nd review - just want to say again the customer service is the best, they always answer instantly and always sort your problem extremely fast. I haven't had better support from any other app. The reports are excellent. I recommend this app to anyone that wants to know their business figures. 1st review - Great App, so many reports available and if the one you want isn't available you can create it yourself, or support will help you. Customer service is 5*.

Using app

Almost 2 years

Total reviews

11

Average rating

4.3

5 / 5 Share

Feb. 14, 2022

While working on a report, I was unable to get the data I needed. I messaged with James in customer support while on the ReportPundit page and he was most helpful in getting me exactly what I needed. James crafted a version of it, messaged me the link so I could check it out to see if any additional information was needed. What he put together was just what I was looking for. Excellent customer service in a very timely manner!

Using app

Over 2 years

Total reviews

10

Average rating

4.9

5 / 5 Share

Feb. 11, 2022

I was looking for an app to show me vendor sell through numbers which I couldn't seem to find anywhere else. The customer service had asked if I needed a custom report and were able to build me the exact report I needed in such a short time! They were so helpful and so quick to get back to me. Highly recommend this app!

Using app

4 days

Total reviews

15

Average rating

4.9

5 / 5 Share

Feb. 11, 2022

I needed to add on this app for end of year inventory reports and since I have needed to add custom reports. I was very easy to click on the Live Chat box and talk with a representative who quickly customized the report I needed. This app is worth the small monthly fee.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 9, 2022

Very versatile reports. Covers every report you could imagine. Online chat support instant and efficient. Well worth it.

Using app

About 7 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 9, 2022

Awesome customer service, these guys added the "Tracking Company" field to the app so that I could pull a report showing which carrier was used to ship the product. Dominic was extremely helpful. 10 Stars

Using app

About 6 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 9, 2022

Great tool and incredible customer service team that has live support with a real person 24/7 to help guide you through whatever you're looking to report on.

Using app

4 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

Honestly, the app itself is nice - but they get you with the customer service. They are SOO helpful and will get done whatever you need. It's made bookkeeping and receiving reports so much easier for me. I really really appreciate the app and the people behind it. Thank you so much!! If I could give 100 stars I would.

Using app

14 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

easy to use and customer support is fast and helpful when needed. Covers everything we need and then some and allows for easier accounting records and service

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

This App is helpful!! And the customer service is really kind and patient to help me resolve the problem.

Store

Cmer

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 8, 2022

Quick and easy help from customer service (Subash)! Very efficient in assisting with exactly what I needed.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2023

Great support. They've created some really helpful reports for us. The integration with Google Sheets has saved us hours each week. Their service is always top knotch! Bhumika was amazing!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Report Pundit enables us to easily automatically export reports on a schedule and upload them via FTP. Their support has always been helpful and after some tweaks by them, the app is now working well for us.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

Great app and even better customer service. We love the custom reporting and the detail in orders that Shopify doesn't provide. Every Shopify store should use this app.

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

We started using Report Pundit to fill in for features Shopify should have built in but doesn't. It was very easy to get going and their support is extremely helpful and very responsive. It's very robust and I can see it quickly becoming an invaluable tool in our reporting toolbox.

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

Working on new business to launch and got amazing customer support to guide us generating different report. Lots of information and James was patiently answering all the question. !!

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

I needed the app for just 1 report quickly, ended up creating a bunch. Great service as well! Thank you

Using app

About 3 hours

Total reviews

15

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

Amazing app and support. I have multiple stores and they (Sam) consolidated all of of the sales in a report for me. Now, I can add the necessary fields and filters as I see fit and pull sales data per store and for all stores combined.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

I got sick of struggling with Easy Reports, so I tried Report Pundit. Nice and clean, lots of options. I had a couple of issues, so I hit the Live Chat. I got a real human, not a bot, who understood my problem, and FIXED IT. Just like that. Including making custom columns for me. Subscribing now. Highly recommend.

Using app

About 3 hours

Total reviews

5

Average rating

4.8