All reviews

Rating Breakdown

  • 5
    98% (1,672 ratings)
  • 4
    1% (21 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (7 ratings)

Reviews with Text

  • 97% (1,662)
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5 / 5 Share

Aug. 26, 2021

The support is great and the app really works well once you overcome a few of the little nuances for formatting, filtering etc. But at the end of the day, it's doing great for us and the Report Pundit team is very helpful resolving any issues.

Using app

6 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 25, 2021

Great app and fills in a lot of gaps that Shopify cannot do. Super helpful team and quick response for any help request.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

Can download reports really fast! Better than Data Exports. Support is also very helpful with creating reports.

Store

Endy

Using app

9 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Aug. 19, 2021

Very simply, native Shopify reports are next to worthless. If you really want to see patterns in your data, you need to examine it from multiple angles and RP gives you that. Further the customer service is awesome, there was a report I wasn't able to find to help me determine which HOURS of the day I make the most sales (to help shape my digital ads), and within 5 minutes a rep not only responded in the middle of the night but custom set up the report for me. That's service!! Well-done! RP is a critical tool in my arsenal

Using app

3 months

Total reviews

6

Average rating

3.8

5 / 5 Share

Aug. 16, 2021

This app has really helped us with creating reports. What sets this apart is the on-demand customer service that they provide. With excellent expertise and knowledge of what they are doing. I would recommend this to any business.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 13, 2021

Excellent! No hesitation giving 5 stars. The pre-made reports are extremely useful. I also asked for a custom report and they responded in about 10 minutes. Well done!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2021

everything perfect and the technical support is fabulous. They created a customized report for me in 10 minutes according to my needs.

Using app

About 2 hours

Total reviews

6

Average rating

4.3

5 / 5 Share

Aug. 13, 2021

This reporting app is awesome, especially the customer service. It can also do customized report which is quite useful.

Store

Selkie

Using app

About 7 hours

Total reviews

6

Average rating

4.3

5 / 5 Share

Aug. 12, 2021

I love this reporting app. Customer service is awesome. Any inquiries I have are handled immediately. They created a custom report for me in seconds.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2021

This is one of the best reporting apps I have used within the shopify platform. Report Pundit helps us save hours while creating financial and operational reports. Their customer service team is very responsive and always willing to go the extra mile. Highly recommend them.

Using app

5 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 12, 2021

Don't waste your time trying to figure out other "free" options, you will get no where after hours of trying. You will end up installing half a dozen apps that shouldn't be on the app store. You can create reports using common sense logic, create custom fields and much more. Their support is always online and very quick to respond, if the service member doesn't know they will transfer to someone who does instead of wasting your time trying to get something to work which you didn't really want. An example report I needed to create was POS sales by Payment method, I also needed to add a custom credit card fee column, in about 3 minutes I was able to create this, using only 3 columns, and can have it automatically send me the report every night, If I can add a screenshot I would to show you have easy it is to use and to help anyone else trying to archive this.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2021

great customer service! They helped create a custom analytic tool in minutes to see how much product we're moving per month! Excited to see all the analytics it can help us with.

Using app

42 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

Great app to get data on your sales and funnels. You can create your own reports and get instant help from support should you need. Really recommend it!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

Brilliant app, amazing how it syncs by the hour too! The support is great, if building advanced reports it takes a while to get it built in the right way but they have been superb none the less. Highly recommend!

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

First, I want to say that I am so confused at what the last review before mine could possibly be about because I have received EXTREMELY fast support from Report Pundit two days in a row! Perhaps because they attempted to reach out by email but Report Pundit literally has a support chat directly in app, which makes communication super easy... Anyways, My first recent inquiry was last night *IN THE MIDDLE OF THE NIGHT* (literally at 12:32am PST) and Sam not only responded right away but was able to fully resolve my issue by the time I woke up this morning! Today, at 4:45pm PST I had to reach back out for something minor and again, I received speedy assistance! This time, by David! TLDR: Both times I have had to reach out to support, I got a response in about 60 seconds flat! They are awesome! Aside from their stellar support, the app is extremely easy to use and very intuitive! It really does seem like it can quite literally pull ANY kind of information from your Shopify store. I have had Report Pundit installed on my own store since 5/20/2020 and it is one of my few "Must Have" apps! Worth every dollar ;) Thank you Sam, David and anyone else on the RP team for providing an awesome tool for us and, again, for the wonderful support!

Using app

9 months

Total reviews

10

Average rating

4.6

1 / 5 Share

Aug. 4, 2021

Support is non-existent.. a full week has gone by with multiple emails being ignored. UTM reports were loaded with duplicates and they were unable to help me figure out a solution.

Using app

20 days

Total reviews

11

Average rating

3.3

Developer Reply

Hello, There are 2 types of UTM reports - detailed and summary. The detailed report includes the order number which will show UTM parameters for each order and they are not duplicates. According to our email logs, we had one chat conversation with you. We also sent 3 follow-up emails on July 20, 23, and 28. Thank you.

5 / 5 Share

Aug. 4, 2021

This App is better than awesome!!! Shopify needs to bake Report Pundit into its Core Platform as the default way to offer reporting.

Using app

4 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 2, 2021

This app is amazingly helpful! I have built several reports for various metrics and they are all excellent. Whenever I have a question, the customer service is readily available, always helpful and gets right to the heart of the problem. I do displays and sew pretty things - I am the OPPOSITE of a computer person and I have had great success with the reports available via this app. Love, Love, Love it! Highly recommend!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2021

Just finishing up the trial on this, We tried it initually to get a "never sold" report and it worked very well. Just used online chat support to get a report that normally takes me a lot of time to export and then edit in excel...Reuben had the list for me in less than a minute. So far this app has been extremely helpful!

Using app

21 days

Total reviews

3

Average rating

4.3

5 / 5 Share

July 30, 2021

Very customizable reports, and very helpful support. Sam helped me create the customized report that I required.

Using app

About 5 hours

Total reviews

2

Average rating

4.5