Reputon Customer Reviews App
Customer reviews app: Google reviews, Facebook reviews
Rating
4.9
feedback
950
chart
#1,530
All reviews
Review RSS Feed
Feb. 11, 2025
Great - had trouble trying to integrate trust pilot, but used this and got it linked to trust pilot so solved the problem!
Feb. 8, 2025
これから使うからわからない
こんにちは、 アプリのエクスペリエンスを向上させ、発生する可能性のある問題を解決するために、メールを送信しました。 問題の解決に向けて取り組みますので、このメールにご返信いただければ幸いです。
Feb. 7, 2025
Feb. 4, 2025
Its a bit on a cheat as you need to pay for their other app to actually publish any reviews on google. I will be making a complaint with Shopify as it looks like they purposefully miss-lead you and trick you into buying this
Hello, We’re sorry to hear about your experience with our app. Please note that our app is primarily designed to collect reviews, although we’ve recently added widgets for displaying them as well. You can add widgets to display your reviews for free in the 'Display Reviews' tab. However, if you’re looking for more flexibility in displaying your reviews with different widget layouts and greater control over the widget’s appearance, we recommend using our other apps that are specifically designed for review display. We’ve also sent you an email to address your concerns and make things right.
Jan. 31, 2025
Jan. 30, 2025
Sehr einfach zu bedienen. Hatte ein kleines Thema mit der Formatierung - James hat aber sofort geholfen. Super Service!
Jan. 30, 2025
Reputon review app has been working really well for me. I like that it allows you to direct customers to review you on Trustpilot, etc. It also nice that you can set it up so it sends customers a second email if they haven't given you a review yet. Also, I recently appreciated that Reputon avoided posting an unwarranted negative review that a customer gave. The customer wanted to blame me for the slow delivery from their post office. Thankfully Reputon avoided this review which could have had a negative impact on my shop which is still in the early stages of growth.
Jan. 30, 2025
The app stopped working correctly months ago. Now, it just sends emails to customers even when the orders haven't delivered, causing them to become frustrated, charge back their orders, and leave negative feedback on trustpilot. So you're paying for your own customers to think you scammed them, and for negative feedback. Save your money.
Hello, We're sorry to hear about your experience with our app. Following your inquiry, we investigated and confirmed that there are no issues with the "Order Tag Added" feature. We also provided you with a screencast for verification. To help resolve this, we offered a solution via AfterShip integration, as your carrier is not supported by Shopify. Additionally, we've reached out via email to address your concerns and are truly committed to assisting you in any way we can.
Jan. 28, 2025