Reputon Customer Reviews App
Get genuine Trustpilot or Google reviews with automated emails
Rating
4.9
feedback
1,020
chart
#507
All reviews
Review RSS Feed
Jan. 30, 2025
Sehr einfach zu bedienen. Hatte ein kleines Thema mit der Formatierung - James hat aber sofort geholfen. Super Service!
Jan. 30, 2025
Reputon review app has been working really well for me. I like that it allows you to direct customers to review you on Trustpilot, etc. It also nice that you can set it up so it sends customers a second email if they haven't given you a review yet. Also, I recently appreciated that Reputon avoided posting an unwarranted negative review that a customer gave. The customer wanted to blame me for the slow delivery from their post office. Thankfully Reputon avoided this review which could have had a negative impact on my shop which is still in the early stages of growth.
Jan. 30, 2025
The app stopped working correctly months ago. Now, it just sends emails to customers even when the orders haven't delivered, causing them to become frustrated, charge back their orders, and leave negative feedback on trustpilot. So you're paying for your own customers to think you scammed them, and for negative feedback. Save your money.
Hello, We're sorry to hear about your experience with our app. Following your inquiry, we investigated and confirmed that there are no issues with the "Order Tag Added" feature. We also provided you with a screencast for verification. To help resolve this, we offered a solution via AfterShip integration, as your carrier is not supported by Shopify. Additionally, we've reached out via email to address your concerns and are truly committed to assisting you in any way we can.
Jan. 28, 2025
Jan. 25, 2025
Jan. 22, 2025
Great App thanks Repton
Using app
Over 1 year
Total reviews
1
Average rating
5.0
July 29, 2025
So far this app has worked very well and I am loving it
Using app
8 months
Total reviews
4
Average rating
5.0
Jan. 13, 2025
Blocked a 1 star review. Review made without contacting us to help resolve the problem first.
Jan. 11, 2025
Jan. 9, 2025
I love this app! It has helped my online tremendously! So easy to use!
Using app
4 months
Total reviews
1
Average rating
5.0
Jan. 3, 2025