Reputon Customer Reviews App
Customer reviews app: Google reviews, Facebook reviews
Rating
4.9
feedback
950
chart
#1,555
All reviews
Review RSS Feed
Aug. 12, 2021
I have only been trialing this app for a short time but so far I am I liking it. Very simple to use and set up.
Thank you for the high rating of our app! It would be great if you share your thoughts about our app to be better and deserve a 5* review! Reputon Team
July 31, 2021
I have never used any other review app before and then came across Reputon and it seems pretty straight forward to use. Looking forward to more use and hopefully can help grow my business.
Dear Sir/Madam, Thank you for your time for reviewing our app, May I know the issue you had to make you rate us as 4*? Thank you. Reputon Team
Jan. 29, 2021
Just installed the app. In the end it wasn't difficult, but a how-to video would have been helpful. Looking forward to the experience. Will update the review then.
Feb. 13, 2021
Easy to use the app. We've received already 10 new 5* reviews and are happy with the app. We reached out to customize the app a bit to suit our needs and the developer was easy to work with and receptive. We'd recommend to others.
Thanks for the feedback! Actually, you can limit the number of emails sent to a single customer - there is a setting in the app for that. Emails for past orders are sent just once after installation and they do not affect any order older than 2 months. Most of our users really appreciate this feature because it gives an instant boost to their ratings.
Jan. 12, 2021
this app helped us reach out to a customer who was going to leave a bad review! thanks so much for your help
Sept. 11, 2020
This App is very easy to install and use. I would recommend it to others. Using the free version at the moment.
April 10, 2021
So far so good. Glad it allows us to address any negative feedback to help resolve the issue or any misunderstandings before a customer posts a review. It helps small businesses like ours because every review counts and an erroneous review or one misunderstanding could have a huge impact on our business.
Aug. 19, 2020
Handy app but came across an issue that meant that a bunch of our customers were sent a review request before they received their order. Changing the settings in admin area didn't fix this, have notified developer, but no reply as yet.
July 8, 2020
Easy to use. Only recieved one feedback but app is doing what it states so app is good. Cant fault it so far.
June 16, 2020
Looks good to far. Set-up was not too complicated. Let's see how this puppy can fly!! Thank you very much
June 7, 2020
Functionally fantastic, catches customers that might not be fully satisfied so you can help make them happy. The email template and their own review site are not very pleasing visually, but ok. There is not a lot of guidance on setting up your URLs but it's pretty straightforward.
May 30, 2020
I just added this app to my shopify store so i hope its good! Im a little unclear as to why the google widget has to be added separately. A single package would be more user friendly.
April 15, 2020
so far so good. we have gotten a few reviews from it. wish they had a plan in between 150 and 500 monthly. but oh well
March 28, 2020
I'm just installing the app and testing it out. Very easy to install. No cumbersome follow-ups or additional assistance required thus far. I do like that negative or average emails are directed to my company's customer service email address so that we have the opportunity to resolve. Awesome concept. I'll know more once I've gotten more use out of. But so far, so good.
Oct. 31, 2019
Pros: Excellent opporunnity to discover unhappy customers and assist them. Also their negative reviews go to inbox vs. posted online. Cons: I don't see anywhere stats on how many positive reviews were posted based on the email sent by reputon. Also, option to send a second follow up email would be great.
Oct. 21, 2019
Helped me get positive reviews on multiple sites! Easy to set up and get started with. Pricing is a bit rich, would like to see a 100 emails/month for 2.99$.
Thank you! Reputon helps you make much more than it costs due to excellent seller feedback you get!
Sept. 30, 2019
I like it a lot so far. The app is simple to use, was easy to install. The only thing is I am not sure how to find these reviews and not sure if I do get the review.
Sept. 5, 2019
We have used it for just one day and so far have received only a couple of reviews, we are yet to see and analyze its results and impact but all in all a nice app. TBhai.com
Dec. 7, 2020
good app ! pity it is not possible to configure all in one time ! And the template of the email is not attractive.
Sept. 1, 2019
I'm being pressed for a review before I've really had a chance to see how well it works. It's easy to set up so for that reason I've given it 4 stars, I'll update again when I've had a chance to see some results.