Reputon Customer Reviews App
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I heard a lot of good things about Reputon Customer Reviews App and I took a chance I will have more good news in a few days. Just started today and I am very excited to experience all the good things I heard about Reputon
Thank you for taking the time to leave us a review. Should you require any assistance, please don't hesitate to reach out to us anytime at [email protected]
Thank you for taking the time to leave us a review. Should you require any assistance, please don't hesitate to reach out to us anytime at [email protected]
I can not provide a comprehensive rating at this stage as it was not used yet by customers. I do however like the what was presented and commented on by others. So for now I'm giving 4 stars.
Thank you so much for taking the time to provide us with your positive feedback! Let us know if you need any help by sending an email to [email protected].
Easy to use and fast set up. The layout is not very pretty but the function is good.
We appreciate your feedback! 🙏If there is anything else we can do, please do not hesitate to contact us at [email protected].
This app is very easy to use. We had an issue with it and support insisted that wasn't a problem, but eventually they solved it.
Hello, Thank you for the review! We appreciate your feedback. If you need any help, please send an email to [email protected] Reputon Team
I am going to update my original 1 star review. After expressing my dissatisfaction, I received several emails. Initially, the emails were frustrating, and I seriously considered removing the app. Then I received an email from Natalie. She went above and beyond to listen to my issues, understand my frustration, but most importantly, FIX MY PROBLEM!! She helped me to set up the app to get my desired results. Now is the app perfect? No. However I am happy with how it is performing for my business. In this instance, Customer Support was the game changer. Natalie turned a bad experience into a good one, just by being attentive, understanding the issue and coming up with concrete solutions.
Hello, we are sorry to hear that you had a bad experience with our app. The app is designed to send follow-up asking for reviews. You can add links to third-party sites like Google, Facebook, Etsy, etc. You can collect custom reviews as well by adding a link to the special form (by default this link is added). But to display these reviews, you need to install Testimonials Slider App with free plan. Or you can use any other app to display reviews.
I just set up the app, and hoping it will do what we want it to do by providing great testimonials for new customers to see.
Hello, Thank you for the review! We appreciate your feedback. Let us know if you need any help by sending an email to [email protected] Reputon Team
Still checking, will update after few days. So far so good. One thing, I'm missing, select our previous customers doesn't fall under filtering and send review email manually.
Hello, Thank you for the review! We appreciate your feedback. Can you send an email to [email protected] with details of your issue? Reputon Team
It´s har to understand how it works and how long takes to grow the reviews I guess I have to be patience and see what it comes
Thank you for having time to write the review! To get more reviews, you can upload a CSV file with previous orders. Reputon Team
Solo la he instalado aun no lahe porbado con reviews. Espero que aumente las ventas y sirva para atraer clientes.
¡Gracias por tomarse el tiempo para escribir la reseña! ¡Esperamos que nuestra aplicación aumente sus ventas! Reputon Team
Fairly easy set up and getting reviews. One suggestion is to clean up their app; it's a bit messy. An easy step by step list to follow would be less overwhelming.
Thank you for the review! We appreciate your feedback and we will consider it to make our app better. Reputon Team
I can't tell when a new customer is leaving a review, but otherwise, it's great. I'd love to be notified when new reviews come in, so I can respond to them quickly.
Hello, Thank you for having time to write the review. Unfortunately, we can't track either the client who left the review. As in that case, we have to add the code to Google, Facebook, etc. to do so. But it's impossible. Reputon Team
So far, so good! Easy enough to use and adjust to suit our business. Will be interested to see if we start getting more reviews. Hopefully good ones!
Thank you for having time to write a review! If you had any issues while using our app, you can always contact us via [email protected] Reputon Team
Great app! Helps to avoid negative feedbacks. Just wished that the free emails were not limited to 50!
Thank you for having time to write a review! We try to provide our best in free plan! Reputon Team
Easy to setup! Thanks for all the good advice. This app is going to be a game changer for sure! You better believe.
Thank you for taking time to rate our app! Feel free to contact us by email if you have any issue. Reputon Team
I have only been trialing this app for a short time but so far I am I liking it. Very simple to use and set up.
Thank you for the high rating of our app! It would be great if you share your thoughts about our app to be better and deserve a 5* review! Reputon Team
I have never used any other review app before and then came across Reputon and it seems pretty straight forward to use. Looking forward to more use and hopefully can help grow my business.
Dear Sir/Madam, Thank you for your time for reviewing our app, May I know the issue you had to make you rate us as 4*? Thank you. Reputon Team
Just installed the app. In the end it wasn't difficult, but a how-to video would have been helpful. Looking forward to the experience. Will update the review then.
Easy to use the app. We've received already 10 new 5* reviews and are happy with the app. We reached out to customize the app a bit to suit our needs and the developer was easy to work with and receptive. We'd recommend to others.
Thanks for the feedback! Actually, you can limit the number of emails sent to a single customer - there is a setting in the app for that. Emails for past orders are sent just once after installation and they do not affect any order older than 2 months. Most of our users really appreciate this feature because it gives an instant boost to their ratings.
this app helped us reach out to a customer who was going to leave a bad review! thanks so much for your help
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