Reputon Customer Reviews App for Shopify

Reputon Customer Reviews App

Get genuine Trustpilot or Google reviews with automated emails
Rating
4.9
Feedback
1,064
Reviews
Chart
#276
Shopify

All reviews

4 / 5 Share
Jan. 11, 2022

Solo la he instalado aun no lahe porbado con reviews. Espero que aumente las ventas y sirva para atraer clientes.

Store Using app Total reviews Average rating
Itepa About 3 hours 3 4.0
Developer Reply

¡Gracias por tomarse el tiempo para escribir la reseña! ¡Esperamos que nuestra aplicación aumente sus ventas! Reputon Team

4 / 5 Share
Jan. 8, 2022

Fairly easy set up and getting reviews. One suggestion is to clean up their app; it's a bit messy. An easy step by step list to follow would be less overwhelming.

Store Using app Total reviews Average rating
Giri Designs 2 days 13 4.5
Developer Reply

Thank you for the review! We appreciate your feedback and we will consider it to make our app better. Reputon Team

4 / 5 Share
Jan. 1, 2022

I can't tell when a new customer is leaving a review, but otherwise, it's great. I'd love to be notified when new reviews come in, so I can respond to them quickly.

Store Using app Total reviews Average rating
Tillage Clothing Company 3 months 2 4.5
Developer Reply

Hello, Thank you for having time to write the review. Unfortunately, we can't track either the client who left the review. As in that case, we have to add the code to Google, Facebook, etc. to do so. But it's impossible. Reputon Team

4 / 5 Share
Oct. 15, 2021

So far, so good! Easy enough to use and adjust to suit our business. Will be interested to see if we start getting more reviews. Hopefully good ones!

Store Using app Total reviews Average rating
Maps of Antiquity 41 minutes 2 4.5
Developer Reply

Thank you for having time to write a review! If you had any issues while using our app, you can always contact us via [email protected] Reputon Team

4 / 5 Share
Oct. 13, 2021

Great app! Helps to avoid negative feedbacks. Just wished that the free emails were not limited to 50!

Store Using app Total reviews Average rating
LifeStylz 6 months 7 3.0
Developer Reply

Thank you for having time to write a review! We try to provide our best in free plan! Reputon Team

4 / 5 Share
Oct. 7, 2021

Easy to setup! Thanks for all the good advice. This app is going to be a game changer for sure! You better believe.

Store Using app Total reviews Average rating
SLG 14 minutes 2 4.5
Developer Reply

Thank you for taking time to rate our app! Feel free to contact us by email if you have any issue. Reputon Team

4 / 5 Share
Aug. 12, 2021

I have only been trialing this app for a short time but so far I am I liking it. Very simple to use and set up.

Store Using app Total reviews Average rating
Radiance Clean Beauty 6 days 2 4.5
Developer Reply

Thank you for the high rating of our app! It would be great if you share your thoughts about our app to be better and deserve a 5* review! Reputon Team

4 / 5 Share
July 31, 2021

I have never used any other review app before and then came across Reputon and it seems pretty straight forward to use. Looking forward to more use and hopefully can help grow my business.

Store Using app Total reviews Average rating
KW_685 5 minutes 1 4.0
Developer Reply

Dear Sir/Madam, Thank you for your time for reviewing our app, May I know the issue you had to make you rate us as 4*? Thank you. Reputon Team

4 / 5 Share
Jan. 29, 2021

Just installed the app. In the end it wasn't difficult, but a how-to video would have been helpful. Looking forward to the experience. Will update the review then.

Store Using app Total reviews Average rating
ChezAfrica About 1 hour 2 4.5
4 / 5 Share
Feb. 13, 2021

Easy to use the app. We've received already 10 new 5* reviews and are happy with the app. We reached out to customize the app a bit to suit our needs and the developer was easy to work with and receptive. We'd recommend to others.

Store Using app Total reviews Average rating
Head Shoulders Knees and Toes About 1 month 2 4.5
Developer Reply

Thanks for the feedback! Actually, you can limit the number of emails sent to a single customer - there is a setting in the app for that. Emails for past orders are sent just once after installation and they do not affect any order older than 2 months. Most of our users really appreciate this feature because it gives an instant boost to their ratings.

4 / 5 Share
Jan. 12, 2021

this app helped us reach out to a customer who was going to leave a bad review! thanks so much for your help

Store Using app Total reviews Average rating
Personal Digital 9 months 1 4.0
4 / 5 Share
Sept. 11, 2020

This App is very easy to install and use. I would recommend it to others. Using the free version at the moment.

Store Using app Total reviews Average rating
eyes on floyd About 3 hours 2 4.5
4 / 5 Share
April 10, 2021

So far so good. Glad it allows us to address any negative feedback to help resolve the issue or any misunderstandings before a customer posts a review. It helps small businesses like ours because every review counts and an erroneous review or one misunderstanding could have a huge impact on our business.

Store Using app Total reviews Average rating
4 / 5 Share
Aug. 19, 2020

Handy app but came across an issue that meant that a bunch of our customers were sent a review request before they received their order. Changing the settings in admin area didn't fix this, have notified developer, but no reply as yet.

Store Using app Total reviews Average rating
Woodruff and Co About 23 hours 7 4.9
4 / 5 Share
July 8, 2020

Easy to use. Only recieved one feedback but app is doing what it states so app is good. Cant fault it so far.

Store Using app Total reviews Average rating
Fame Drinks 10 months 5 3.2
4 / 5 Share
June 16, 2020

Looks good to far. Set-up was not too complicated. Let's see how this puppy can fly!! Thank you very much

Store Using app Total reviews Average rating
WILDWURST About 1 hour 2 4.5
4 / 5 Share
June 7, 2020

Functionally fantastic, catches customers that might not be fully satisfied so you can help make them happy. The email template and their own review site are not very pleasing visually, but ok. There is not a lot of guidance on setting up your URLs but it's pretty straightforward.

Store Using app Total reviews Average rating
Antique Jewellers Ltd 14 days 1 4.0
4 / 5 Share
May 30, 2020

I just added this app to my shopify store so i hope its good! Im a little unclear as to why the google widget has to be added separately. A single package would be more user friendly.

Store Using app Total reviews Average rating
Biofa Ireland 4 months 2 4.5
4 / 5 Share
April 15, 2020

so far so good. we have gotten a few reviews from it. wish they had a plan in between 150 and 500 monthly. but oh well

Store Using app Total reviews Average rating
Madden Enterprises About 2 months 3 2.7
4 / 5 Share
March 28, 2020

I'm just installing the app and testing it out. Very easy to install. No cumbersome follow-ups or additional assistance required thus far. I do like that negative or average emails are directed to my company's customer service email address so that we have the opportunity to resolve. Awesome concept. I'll know more once I've gotten more use out of. But so far, so good.

Store Using app Total reviews Average rating
SportBike Chic, LLC 8 minutes 1 4.0
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