Reputon Customer Reviews App

Feb. 9, 2022

Update-after 2 years of using this app it still amazes me the seamless syncs from customer emails to Google. It is awesome! We have used others on the past but this app gets the most reviews back from the customer It lets you know any negative ones so you can follow up with the customer to resolve issues. We are now receiving more and more reviews. We highly recommend installing the app. Customer service and notifications are excellent. The app goes over and beyond what I expected.

Aug. 11, 2020

Good app and helped build up my Google reviews. Only downside is that I struggled to change the design of the email template to fit in with my website style

March 20, 2020

I've been using the app for 24 hours so far, we received 1 email / review already where we can address the customer issue prior to be released to the public and we've received 2 public 5 star reviews. We started with no public reviews and we are building our web-based reviews from scratch. We are quite please so far.

March 8, 2020

Great add for my store. Installed it and got my first new review the very next day. Wish i had installed it sooner

March 5, 2020

It's not showing my reviews on my website after sending me an email that said I had 17 reviews to view.

March 3, 2020

seem to work during the 1st 24h batch ( about 8 review for 40 email) ... then, no review for all other email ( 70+ ). Not sure that it work for real... this ratio is impossible.

Feb. 19, 2020

I used this app to start receiving reviews on our new business. I will update this review very soon.

Feb. 17, 2020

Love this app! we immediately started receiving feedback from our customers which was useful to make sure we were improving our offering.

Feb. 13, 2020

Still using the free version and we have seen a jump in daily page views - about 30% more page views in 6 weeks. We are going to likely upgrade as the orders seem to also be jumping 30%. Was this app the reason why? Too early to tell, but we have had 7 (5) Star reviews and (1) 4 Star review. Google is likely rewarding us with better organic placement. Worth a shot if you are on the fence.

Feb. 27, 2020

Easy to setup, very early but we will be sure to comment how the app works and what the results are. update: we received a negative review and the app emailed me directly with the negative feedback, this allowed us to address the issue right away and find a solution for the customer. Definitely recommend as it is very easy and intuitive. Allows for positive interactions with customers

Feb. 10, 2020

Too early to tell, but so far so good. Setup is definitely easy, so that deserves 5 stars for sure. I'll update if anything bad comes up

Jan. 15, 2020

Great app so far. Easy to use and not to confusing. Customers can leave feedback to help us understand their needs.

Jan. 14, 2020

So good so far. Only just downloaded and the process was easy and straight forward. I will update my feedback once I have used the software for a few weeks. The only thing I would like to add is the ability to add in customers and emails for orders not placed via shopify.

Jan. 13, 2020

Just installed and enabled. Looks good so far! It's very simple to use, no coding required, and looks clean and is exactly what I was after. Thank you! I will update if there's any issues. EDIT: After enabling, emails for previous orders immediately sent out. Within genuinely 1 minute, we've already gotten a new 5 star review from a happy customer!

Jan. 10, 2020

Installed a couple of days ago, 14 emails sent so far have 37% click through rate, but not showing any review on facebook or google yet, waiting to see what comes up. Look forward to seeing the boost in feedbacks. Installed a couple of days ago, 14 emails sent so far have 37% click through rate, but not showing any review on facebook or google yet, waiting to see what comes up. Look forward to seeing the boost in feedbacks.

Jan. 9, 2020

Super easy to install and use! I recommend it for everyone who wants to have reviews of their product or services.

Jan. 8, 2020

It was very easy to use and set up ! If you own a business I would recommend this app!!!!!!!!!!!!!!!

Jan. 2, 2020

Excellent easy to use app, the reviews came flooding in straight away. Highly recommended. A must for your website.

Dec. 23, 2019

Its easy to navigate and use. The interface isnt too complex, so even beginners with little understanding of website building can use it

Dec. 22, 2019

I am using the app for automation. This has been a tremendous help, freeing up time to focus on other business priorities.