All reviews

Rating Breakdown

  • 5
    91% (886 ratings)
  • 4
    7% (64 ratings)
  • 3
    2% (15 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (8 ratings)

Reviews with Text

  • 73% (713)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 8, 2020

This app is simple to set up and easy to maintain. It has prompted our customers to leave positive reviews. Recommended.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 18, 2020

THis app is great. It helps us with the reviews. The good reviews goes google and the bad goes to us.

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 25, 2020

I’ve been looking for an app like this for awhile and decided to try this one. Within the first couple hours, I received four 5 star reviews. I’ll definitely be upgrading here soon

Using app

About 10 hours

Total reviews

3

Average rating

4.0

5 / 5 Share

April 24, 2020

I love how we can capture negative reviews - a lot of times the negatives we get are from people who have never contacted our store so this is really helpful!

Using app

3 months

Total reviews

4

Average rating

5.0

4 / 5 Share

April 15, 2020

so far so good. we have gotten a few reviews from it. wish they had a plan in between 150 and 500 monthly. but oh well

Using app

About 2 months

Total reviews

3

Average rating

2.7

5 / 5 Share

April 15, 2020

This app is amazing. Really easy to use. highly recommended for all stores to increase trust to customers.

Using app

4 days

Total reviews

13

Average rating

5.0

5 / 5 Share

April 9, 2020

All the feedback features together in the app has been found super helpful for my store. I am looking into upper packages now.

Store

AbrandZ

Using app

About 22 hours

Total reviews

13

Average rating

5.0

5 / 5 Share

April 6, 2020

Easy to install and setup. Great way to get started and get helpful feedback from customers. Definetly recommended.

Store

Tezahn

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2021

Works great so far. Like that there are options I can customize to our business without having to pay for a higher tier. 7-19-21 update - blocked bad review that was due to shipping company destroying box which we had no control over once it left our store. Thank you

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

April 2, 2020

Awesome app that is definitely worth every penny. Recieved a bunch of positive reviews within a couple of days already. Good support too!

Using app

11 days

Total reviews

3

Average rating

5.0

4 / 5 Share

March 28, 2020

I'm just installing the app and testing it out. Very easy to install. No cumbersome follow-ups or additional assistance required thus far. I do like that negative or average emails are directed to my company's customer service email address so that we have the opportunity to resolve. Awesome concept. I'll know more once I've gotten more use out of. But so far, so good.

Using app

8 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

March 25, 2020

I'm really satisfied with the way this app work it gives me more control over reviews and allows me to get in touch with customer before having them posting their review.

Using app

2 days

Total reviews

13

Average rating

3.8

5 / 5 Share

March 24, 2020

Great app. I have received 3-4 positive reviews and its been about 2 weeks. Hopefully, it keeps building up.

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 9, 2022

Update-after 2 years of using this app it still amazes me the seamless syncs from customer emails to Google. It is awesome! We have used others on the past but this app gets the most reviews back from the customer It lets you know any negative ones so you can follow up with the customer to resolve issues. We are now receiving more and more reviews. We highly recommend installing the app. Customer service and notifications are excellent. The app goes over and beyond what I expected.

Using app

Almost 2 years

Total reviews

6

Average rating

4.5

5 / 5 Share

Aug. 11, 2020

Good app and helped build up my Google reviews. Only downside is that I struggled to change the design of the email template to fit in with my website style

Using app

5 months

Total reviews

4

Average rating

4.0

5 / 5 Share

March 20, 2020

I've been using the app for 24 hours so far, we received 1 email / review already where we can address the customer issue prior to be released to the public and we've received 2 public 5 star reviews. We started with no public reviews and we are building our web-based reviews from scratch. We are quite please so far.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

March 8, 2020

Great add for my store. Installed it and got my first new review the very next day. Wish i had installed it sooner

Using app

3 days

Total reviews

2

Average rating

3.5

3 / 5 Share

March 5, 2020

It's not showing my reviews on my website after sending me an email that said I had 17 reviews to view.

Using app

7 days

Total reviews

1

Average rating

3.0

Developer Reply

Hello, Reputon is not for showing reviews on your website. Reputon is for getting more reviews on 3rd party platforms like Google, Trustpilot or Yelp.

5 / 5 Share

March 3, 2020

seem to work during the 1st 24h batch ( about 8 review for 40 email) ... then, no review for all other email ( 70+ ). Not sure that it work for real... this ratio is impossible.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2020

I used this app to start receiving reviews on our new business. I will update this review very soon.

Using app

15 minutes

Total reviews

3

Average rating

5.0