Reputon Customer Reviews App
Customer reviews app: Google reviews, Facebook reviews
Rating
4.8
feedback
1,278
chart
#1,099
All reviews
Rating Breakdown
April 5, 2020
Great functions for beginner shops :), it should allow me to get feedback from my customers I have not started using the app yet on the store As my shop grows I will look to upgrade the app .
March 28, 2020
I'm just installing the app and testing it out. Very easy to install. No cumbersome follow-ups or additional assistance required thus far. I do like that negative or average emails are directed to my company's customer service email address so that we have the opportunity to resolve. Awesome concept. I'll know more once I've gotten more use out of. But so far, so good.
Feb. 27, 2020
I’m still trying this app no rate yet,but I’ll give a rate whenever I will be satisfied in this apps
Feb. 24, 2020
So far so good we are testing this app and will let everyone know very soon how it does. So far the free start is always nice
Feb. 14, 2020
Reputon made it easy for me to create Review Emails for Facebook and Google (and other platforms I haven't integrated yet). I wish I could further customise around the timing of sending reviews and have a manual override per review, but apart from this do recommend this app.
March 11, 2020
Being able to address the negative reviews has been very handy, got to keep the customers happy. Nice work Reputon.
Hello, thank you for using Reputon. Actually, you have received a review on Facebook. Also, we have contacted you directly regarding Reputon configuration.
Nov. 17, 2019
I gave it 4 stars for the ease in setting up. Hopeful and patient for now so just waiting on results.
Oct. 31, 2019
Pros: Excellent opporunnity to discover unhappy customers and assist them. Also their negative reviews go to inbox vs. posted online. Cons: I don't see anywhere stats on how many positive reviews were posted based on the email sent by reputon. Also, option to send a second follow up email would be great.
Oct. 29, 2019
Pretty easy to set up. However, I'm still a little unsure about setting up the 'link and url' section for other review sites. Can you give a better set of instructions on how I can do this? That would be helpful.
Hello, you'd need to have an account with one or multiple review sites like Trustpilot, Google my business, Yelp, etc. After that you'd need to insert a link to your business review page on those 3rd party review sites into the Reputon "URL section". Thats it!
Oct. 22, 2019
Très bon site je conseille service client au top bracelet reçu dans les temps allez-y les yeux fermer
Thank you! Hopefully Reputon will boost your rating soon!
Oct. 21, 2019
Helped me get positive reviews on multiple sites! Easy to set up and get started with. Pricing is a bit rich, would like to see a 100 emails/month for 2.99$.
Thank you! Reputon helps you make much more than it costs due to excellent seller feedback you get!
Sept. 30, 2019
I like it a lot so far. The app is simple to use, was easy to install. The only thing is I am not sure how to find these reviews and not sure if I do get the review.
Sept. 15, 2019
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Sept. 5, 2019
We have used it for just one day and so far have received only a couple of reviews, we are yet to see and analyze its results and impact but all in all a nice app. TBhai.com
Dec. 7, 2020
good app ! pity it is not possible to configure all in one time ! And the template of the email is not attractive.
Sept. 1, 2019
I'm being pressed for a review before I've really had a chance to see how well it works. It's easy to set up so for that reason I've given it 4 stars, I'll update again when I've had a chance to see some results.
Aug. 30, 2019
this app seems to be good and do what it says it will do. Only time will tell if it actually benefits SEO.
Aug. 7, 2019
App was simple enough to add on to the store, glad they have a free option plan, overall it's great. One thing I would change is giving the customer the option to be able to choose where they would like to leave a review at, rather than only 1 option.
Aug. 7, 2019
Just downloaded the app so I can't really give any feedback just yet. I believe it'd be better to get back to customers for an accurate feedback a few days later rather than straight away when the app is installed.
July 31, 2019
The app works just fine. It helps to get your customers to rate your business as well as think about your services and products while you manage your store.