All reviews

Rating Breakdown

  • 5
    86% (1,094 ratings)
  • 4
    11% (139 ratings)
  • 3
    2% (30 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (9 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

April 5, 2020

Great functions for beginner shops :), it should allow me to get feedback from my customers I have not started using the app yet on the store As my shop grows I will look to upgrade the app .

Using app

19 days

Total reviews

1

Average rating

4.0

4 / 5 Share

March 28, 2020

I'm just installing the app and testing it out. Very easy to install. No cumbersome follow-ups or additional assistance required thus far. I do like that negative or average emails are directed to my company's customer service email address so that we have the opportunity to resolve. Awesome concept. I'll know more once I've gotten more use out of. But so far, so good.

Using app

8 minutes

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 27, 2020

I’m still trying this app no rate yet,but I’ll give a rate whenever I will be satisfied in this apps

Using app

20 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 24, 2020

So far so good we are testing this app and will let everyone know very soon how it does. So far the free start is always nice

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 14, 2020

Reputon made it easy for me to create Review Emails for Facebook and Google (and other platforms I haven't integrated yet). I wish I could further customise around the timing of sending reviews and have a manual override per review, but apart from this do recommend this app.

Using app

6 months

Total reviews

11

Average rating

4.8

4 / 5 Share

March 11, 2020

Being able to address the negative reviews has been very handy, got to keep the customers happy. Nice work Reputon.

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello, thank you for using Reputon. Actually, you have received a review on Facebook. Also, we have contacted you directly regarding Reputon configuration.

4 / 5 Share

Nov. 17, 2019

I gave it 4 stars for the ease in setting up. Hopeful and patient for now so just waiting on results.

Using app

Almost 4 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 31, 2019

Pros: Excellent opporunnity to discover unhappy customers and assist them. Also their negative reviews go to inbox vs. posted online. Cons: I don't see anywhere stats on how many positive reviews were posted based on the email sent by reputon. Also, option to send a second follow up email would be great.

Using app

Over 3 years

Total reviews

2

Average rating

2.5

4 / 5 Share

Oct. 29, 2019

Pretty easy to set up. However, I'm still a little unsure about setting up the 'link and url' section for other review sites. Can you give a better set of instructions on how I can do this? That would be helpful.

Using app

11 months

Total reviews

2

Average rating

4.5

Developer Reply

Hello, you'd need to have an account with one or multiple review sites like Trustpilot, Google my business, Yelp, etc. After that you'd need to insert a link to your business review page on those 3rd party review sites into the Reputon "URL section". Thats it!

4 / 5 Share

Oct. 22, 2019

Très bon site je conseille service client au top bracelet reçu dans les temps allez-y les yeux fermer

Using app

1 day

Total reviews

1

Average rating

4.0

Developer Reply

Thank you! Hopefully Reputon will boost your rating soon!

4 / 5 Share

Oct. 21, 2019

Helped me get positive reviews on multiple sites! Easy to set up and get started with. Pricing is a bit rich, would like to see a 100 emails/month for 2.99$.

Using app

About 1 month

Total reviews

3

Average rating

3.3

Developer Reply

Thank you! Reputon helps you make much more than it costs due to excellent seller feedback you get!

4 / 5 Share

Sept. 30, 2019

I like it a lot so far. The app is simple to use, was easy to install. The only thing is I am not sure how to find these reviews and not sure if I do get the review.

Using app

3 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Sept. 15, 2019

fgddgfdgfdfgdfgdfggdfgfdgdfgdftger gwst45t esg drs grt sdg ds gsdf gsd gerwst es gres grew gres gewg sdfgsdg

Using app

About 3 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 5, 2019

We have used it for just one day and so far have received only a couple of reviews, we are yet to see and analyze its results and impact but all in all a nice app. TBhai.com

Store

T Bhai

Using app

9 months

Total reviews

7

Average rating

3.1

4 / 5 Share

Dec. 7, 2020

good app ! pity it is not possible to configure all in one time ! And the template of the email is not attractive.

Store

ANTENEN

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 1, 2019

I'm being pressed for a review before I've really had a chance to see how well it works. It's easy to set up so for that reason I've given it 4 stars, I'll update again when I've had a chance to see some results.

Using app

5 months

Total reviews

10

Average rating

4.5

4 / 5 Share

Aug. 30, 2019

this app seems to be good and do what it says it will do. Only time will tell if it actually benefits SEO.

Using app

7 months

Total reviews

3

Average rating

3.3

4 / 5 Share

Aug. 7, 2019

App was simple enough to add on to the store, glad they have a free option plan, overall it's great. One thing I would change is giving the customer the option to be able to choose where they would like to leave a review at, rather than only 1 option.

Using app

10 months

Total reviews

3

Average rating

4.3

4 / 5 Share

Aug. 7, 2019

Just downloaded the app so I can't really give any feedback just yet. I believe it'd be better to get back to customers for an accurate feedback a few days later rather than straight away when the app is installed.

Using app

18 days

Total reviews

1

Average rating

4.0

4 / 5 Share

July 31, 2019

The app works just fine. It helps to get your customers to rate your business as well as think about your services and products while you manage your store.

Using app

Almost 3 years

Total reviews

6

Average rating

4.7